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I have had several situations arise recently where it would be really handy for the owner (me) to have access to a subscriber's personal alias information, perhaps even have the ability to set an alias for someone who is having difficulty.? Is there such a means?? If there is, I have not been able to find it.

????????????? -- Charlie

Charlie,

I have had several situations arise recently where it would be really
handy for the owner (me) to have access to a subscriber's personal
alias information, perhaps even have the ability to set an alias for
someone who is having difficulty.

Are you referring to an Email Alias, as set in the Advanced Settings section of a user's Account pages?

Is there such a means?

Likely not, but it depends on precisely what you're talking about. For Email Alias no; but moderators can, for example, edit a member's Display Name via their page in the Members list (excluding subgroups).

Shal


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On Tue, Oct 30, 2018 at 01:41 AM, Shal Farley wrote:

Are you referring to an Email Alias, as set in the Advanced Settings section of a user's Account pages?

Yes.? Sorry, I should have specifically written Email Alias.

Is there such a means?

Likely not, but it depends on precisely what you're talking about. For Email Alias no; but moderators can, for example, edit a member's Display Name via their page in the Members list (excluding subgroups).

Before I submit a suggestion to beta, can you help me imagine a reason why it might be a bad idea for an owner to have at least view access to a subscriber's Email Alias information?? I realize that an Email Alias is part of an individual's personal Groups.io profile, and (unlike Display Name, for example) is not associated with a specific group.? However, it seems reasonable that an owner should be able to know about an email address -- other than a member's original subscription address -- that can post messages to the group.

-- Charlie

On Tue, Oct 30, 2018 at 12:20 PM, Charlie McB wrote:

Before I submit a suggestion to beta, can you help me imagine a reason why it might be a bad idea for an owner to have at least view access to a subscriber's Email Alias information?? I realize that an Email Alias is part of an individual's personal Groups.io profile, and (unlike Display Name, for example) is not associated with a specific group.? However, it seems reasonable that an owner should be able to know about an email address -- other than a member's original subscription address -- that can post messages to the group.

I would support this suggestion in beta, and in fact the feature has been requested before (see?).

Meanwhile, on a message-by-message basis, you might want to try viewing the header (More->View Source) to see if any related information can be gleaned from there.

Regards,
Bruce?
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Received from Charlie McB at 10/30/2018 04:10 PM UTC:

Before I submit a suggestion to beta, can you help me imagine a reason why it might be a bad idea for an owner to have at least view access to a subscriber's Email Alias information? I realize that an Email Alias is part of an individual's personal Groups.io profile, and (unlike Display Name, for example) is not associated with a specific group. However, it seems reasonable that an owner should be able to know about an email address --
other than a member's original subscription address -- that can post messages to the group.

Why do you think you need this information? Why can't you just ask the user? He forgot? Too bad for him because the workaround you're requesting would violate the trust of thousands of other users.

There's a setting that allows a user to keep his profile info private. To give even a group owner access to info the user has been told will be kept private is a violation of trust. And - totally unencumbered by any facts - I'd GUESS it's a GDPR issue. You just don't give a user a setting that is said to make something private and then create a back door into that info that violates that original understanding. Not good even if there were no GDPR to consider.

Jim H

Jim,

There's a setting that allows a user to keep his profile info private.

With respect to group owners and mods, that's incorrect. The Profile Privacy setting has three choices:

o Public
o Other members of your group
o Only group owners and moderators.

There is no setting to make the profile information completely private.

Moreover, the Email Alias field being discussed is not a part of the member's profile. It is neither explicitly or implicitly covered by the member's Profile Privacy setting.

I don't think there's explicit statement that the Email Alias would be private. It is, for example, revealed in some of the header fields (View Source) of any message sent from the alias address. Only moderators can access the View Source on site, but any member receiving the message as individual email could see it if they thought to look.

All that being the case, I'm not opposed to revealing a member's Email Alias (if set) to group moderators.

Editing it might be a bit more restricted. Moderators can edit a member's Email address only in Premium (or Enterprise) groups; the same rule should be applied to the Email Alias.

Shal


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On Wed, Oct 31, 2018 at 03:09 AM, Shal Farley wrote:

There is no setting to make the profile information completely private.

Well, there is one way to do it...don't create one. Why write up a profile if you're unwilling to share it with anybody?

Bruce?
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