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A tale of the wiki and deleting a subgroup


Jeff Powell
 

Hi All,

Today I have a cautionary tale. As some of you might recall, I looked into subgroups as part of our coming migration, hoping to solve some issues with hot topics and other things in our neighborhood group. Alas they aren't in a state where they help with that for us, because we can't move messages (and threads) between groups easily and keep replies from showing up in the wrong place. So, unless that changes, subgroups are a no go for us.

Then I discussed an issue about deleting a subgroup, where Mark told me that deleting a subgroup does not free up the subgroup name for reuse unless you specifically ask for them to free it for you. OK. Such is life.

Then we decided to delete the subgroup I'd created as a test. It was confusing our beta testers about what address to send to, among other things.

It turns out that subgroup deletion has impacts, let me tell you.

I'd created a bunch of pages in the wiki - our group FAQ - and crosslinked them in quite a few places. Imagine my surprise when all those links broke.

Looking at them, I discovered that the URLs in use for the links were all invalid because they'd been created while the subgroup existed, but now that it didn't exist anymore the URLs I needed are different. Example:

  • ?- a URL created when the subgroup existed. (This doesn't work anymore.)
  • /g/95033talk/wiki/95033talk-FAQ?- the corrected URL needed after the subgroup was deleted (or before any subgroups are created).

    I suggest everyone think LONG and HARD about creating any subgroups if you have links anywhere in your system - in messages or the wiki, at least - because if you do, your first subgroup will break all those links. And if you delete all the subgroups you create, you'll have to fix all those links again. I learned this the hard way. Only about 20 links to fix in my case, that I know of, so far. YMMV.

    I suggest to the developers that there is something wrong with the existing subgroup scheme in this regard. No one should expect the links in their wiki pages to break if they create their first subgroup, or delete their last one. Similarly with links between messages in the message archive. There has to be a better way for subgroups to work.

    And while I am on this rant - sorry! - this wiki is very limiting. No images? Real URLs for internal links rather than the much simpler page name schemes used by most wikis? Without wanting to make even more work for myself, is there anything that can be done about that?

    --jeffp


    J_Olivia Catlady
     

    Jeff,

    I think you should post this in beta.

    BTW, long ago, even before hearing about these issues, I decided never to use subgroups (or at least, not until they were more robust) because of other problems. I don't even remember what they were. My conclusion was that they weren't usable yet, at least for us.

    J

    On Wed, Sep 7, 2016 at 8:54 PM, Jeff Powell <jrpstonecarver@...> wrote:

    Hi All,

    Today I have a cautionary tale. As some of you might recall, I looked into subgroups as part of our coming migration, hoping to solve some issues with hot topics and other things in our neighborhood group. Alas they aren't in a state where they help with that for us, because we can't move messages (and threads) between groups easily and keep replies from showing up in the wrong place. So, unless that changes, subgroups are a no go for us.

    Then I discussed an issue about deleting a subgroup, where Mark told me that deleting a subgroup does not free up the subgroup name for reuse unless you specifically ask for them to free it for you. OK. Such is life.

    Then we decided to delete the subgroup I'd created as a test. It was confusing our beta testers about what address to send to, among other things.

    It turns out that subgroup deletion has impacts, let me tell you.

    I'd created a bunch of pages in the wiki - our group FAQ - and crosslinked them in quite a few places. Imagine my surprise when all those links broke.

    Looking at them, I discovered that the URLs in use for the links were all invalid because they'd been created while the subgroup existed, but now that it didn't exist anymore the URLs I needed are different. Example:

    • ?- a URL created when the subgroup existed. (This doesn't work anymore.)
    • /g/95033talk/wiki/95033talk-FAQ?- the corrected URL needed after the subgroup was deleted (or before any subgroups are created).

      I suggest everyone think LONG and HARD about creating any subgroups if you have links anywhere in your system - in messages or the wiki, at least - because if you do, your first subgroup will break all those links. And if you delete all the subgroups you create, you'll have to fix all those links again. I learned this the hard way. Only about 20 links to fix in my case, that I know of, so far. YMMV.

      I suggest to the developers that there is something wrong with the existing subgroup scheme in this regard. No one should expect the links in their wiki pages to break if they create their first subgroup, or delete their last one. Similarly with links between messages in the message archive. There has to be a better way for subgroups to work.

      And while I am on this rant - sorry! - this wiki is very limiting. No images? Real URLs for internal links rather than the much simpler page name schemes used by most wikis? Without wanting to make even more work for myself, is there anything that can be done about that?

      --jeffp



      Jeff Powell
       

      Hmmm. The difference between GMF and Beta is a bit less than clear to me. Help?

      But I will post it there. Thanks!

      --jeffp


      On Thu, Sep 8, 2016 at 12:20 am, J_catlady wrote:

      Jeff,

      I think you should post this in beta.

      BTW, long ago, even before hearing about these issues, I decided never to use subgroups (or at least, not until they were more robust) because of other problems. I don't even remember what they were. My conclusion was that they weren't usable yet, at least for us.

      J

      On Wed, Sep 7, 2016 at 8:54 PM, Jeff Powell <jrpstonecarver@...> wrote:

      Hi All,

      Today I have a cautionary tale. As some of you might recall, I looked into subgroups as part of our coming migration, hoping to solve some issues with hot topics and other things in our neighborhood group. Alas they aren't in a state where they help with that for us, because we can't move messages (and threads) between groups easily and keep replies from showing up in the wrong place. So, unless that changes, subgroups are a no go for us.

      Then I discussed an issue about deleting a subgroup, where Mark told me that deleting a subgroup does not free up the subgroup name for reuse unless you specifically ask for them to free it for you. OK. Such is life.

      Then we decided to delete the subgroup I'd created as a test. It was confusing our beta testers about what address to send to, among other things.

      It turns out that subgroup deletion has impacts, let me tell you.

      I'd created a bunch of pages in the wiki - our group FAQ - and crosslinked them in quite a few places. Imagine my surprise when all those links broke.

      Looking at them, I discovered that the URLs in use for the links were all invalid because they'd been created while the subgroup existed, but now that it didn't exist anymore the URLs I needed are different. Example:

      • ?- a URL created when the subgroup existed. (This doesn't work anymore.)
      • /g/95033talk/wiki/95033talk-FAQ?- the corrected URL needed after the subgroup was deleted (or before any subgroups are created).

        I suggest everyone think LONG and HARD about creating any subgroups if you have links anywhere in your system - in messages or the wiki, at least - because if you do, your first subgroup will break all those links. And if you delete all the subgroups you create, you'll have to fix all those links again. I learned this the hard way. Only about 20 links to fix in my case, that I know of, so far. YMMV.

        I suggest to the developers that there is something wrong with the existing subgroup scheme in this regard. No one should expect the links in their wiki pages to break if they create their first subgroup, or delete their last one. Similarly with links between messages in the message archive. There has to be a better way for subgroups to work.

        And while I am on this rant - sorry! - this wiki is very limiting. No images? Real URLs for internal links rather than the much simpler page name schemes used by most wikis? Without wanting to make even more work for myself, is there anything that can be done about that?

        --jeffp


        ?


         
        Edited

        jeffp,

        Hmmm. The difference between GMF and Beta is a bit less than clear to
        me. Help?
        beta is an official group (founded and run by Mark Fletcher, the founder and developer of Groups.io itself). It is the place to suggest features and improvements to the product during its beta test phase.

        [email protected] is the email address (not a group) for bug reports and other support requests.

        GMF and Group_Help are user-to-user help groups, founded and run by Groups.io users. Here we can offer each other advice and opinions based on our experience using Groups.io and managing groups.

        Absent a support staff for Groups.io Mark has asked that general questions about using Groups.io be directed to user-to-user help groups like those two.
        /g/beta/message/10525

        We can also act as a sounding board to help vet and refine suggestions before suggesting them on beta, and help you decide if something you've encountered is a misunderstanding, a bug, or should be considered as a feature request.


        Shal
        /g/Group_Help
        /g/GroupManagersForum


        J_Olivia Catlady
         

        I'm getting this message two days after you posted it, and two days after you'd already posted the message to beta.
        J

        [mod note: the headers to Jeff's pending message notification indicate that
        it was delivered to me promptly, so probably not a technical issue.]


        On Fri, Sep 9, 2016 at 7:35 PM, Jeff Powell <jrpstonecarver@...> wrote:

        Hmmm. The difference between GMF and Beta is a bit less than clear to me. Help?

        But I will post it there. Thanks!

        --jeffp

        [excess quotes trimmed by moderator]


        J_Olivia Catlady
         

        Right. It's that whole moderation thang again. ;)


        On Sun, Sep 11, 2016 at 4:44 PM, J_Catlady <j.olivia.catlady@...> wrote:
        I'm getting this message two days after you posted it, and two days after you'd already posted the message to beta.
        J

        [mod note: the headers to Jeff's pending message notification indicate that
        it was delivered to me promptly, so probably not a technical issue.]
        [excess quotes trimmed by moderator]