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Not receiving verification emails


 

I've signed up two test accounts, one from my vanity domain and one from my work email, and both are "NC" because I cannot seem to get a confirmation email! I may try my .gov email address next! But has anyone had issues with verification emails? We just migrated over from YG, and I'm concerned that any new members from here on out may not be able to confirm their memberships. And I can't even manually confirm them as the owner!?

I did email support about it, but I know that this is a free service, and I may not hear back for a while. I'd like to make sure this doesn't cause any issue for new members going forward.

-Max H.


 

OK, apparently Mimecast was screening them on my work domain, but I've fixed that now. So it's just my stupid vanity domain...I think I need to switch hosting providers.?

Oh well, at least I am not worried so much about new members running into this issue.?

-Max


 

I assume you checked the member's email delivery history to ensure the emails were sent successfully...
I have my own domain hosted at Name.com and email is screened at pobox.com (MX domain records direct mail to pobox servers).? What pobox doesn't toss out ends up at my gmail account.
I found pobox more reliable than mail forwarding by domain host.
Toby


Jon Sinclair
 
Edited

I have just started a new group, having moved it from YG, and I am having the same problem. Certain subscribers are not able to verify as the verification URL is being removed as "suspicious". Is there a work around for this?


 

Jon,

Certain subscribers are not able to verify as the verification URL is
being removed as "suspicious". Is there a work around for this?
Can they not override that warning by their email service?

It has been too long and I don't remember the last time I verified an address, but can one simply reply to it by email rather than clicking through a link?

Shal


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