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We have a small management group that receives outside posts from participants and government announcements via a subscription service. We are currently running on Google Groups. I cannot duplicate the mechanism we use in Google Groups under Groups.io. I am looking for a way to do this or an alternate approach. I want the outside participants and the subscription service to be able to send posts via email, but not do anything else in the group. I want group members to see who sent the posts. I want it simple.

For the Google Groups we set up an email address funnel@... that automatically forwards emails to ourgroup@.... An email post from fred@... sent to funnel@... shows in the group with fred@... and not funnel@.... This has worked fine for a few years. About a year ago, the government delivery service made some sort of change that screwed the subscriptions up. Now when the government sends out any notice we get unsubscribed within seconds. The delivery service does nto seem to know or care when it happening.

I tried a similar setup for groups.io, but all outside posts show up as from funnel@... and fred@... doesn't show up anywhere. The group is not usable without the original sender's information.

Any suggestions?

Thanks

This sounds a lot like the problem I have with alias address' from my account.

My account is bryan@... but I often send emails from other@...

Groups.io will always see bryan@ no matter what the 'from' address was in the email. I am told, no fix for it. Other than to create an entire new account in my case, an option that won't work.

Joe,

We have a small management group that receives outside posts from
participants and government announcements via a subscription service.

Sounds like a job for either the "Allow Non Subscribers to Post" setting or an Email Integration. The former will will accept all comers, but requires that all such posts be approved by a moderator.

With an integration moderation is optional, but a basic group can only have five of them. If I understand correctly each integration accepts messages only from a single source, established by the first message it receives.

I tried a similar setup for groups.io, but all outside posts show up
as from funnel@... and fred@... doesn't show up
anywhere.

Sounds like an issue with how you've set it up in Gmail. A manually forwarded message always takes on your own address as the from. I'm not so sure about an automatically forwarded message; that might go out preserving the original sender's address. I haven't tried using that feature. Another name for this type of forward is a "redirect", and many email services no longer support it.

About a year ago, the government delivery service made some sort of
change that screwed the subscriptions up. Now when the government
sends out any notice we get unsubscribed within seconds.

"We" who? Get unsubscribed from what? If you mean that your funnel gets unsubscribed from the delivery service it could be a reaction to the government delivery service setting a DMARC policy forbidding forwarding of their messages.

Gmail doesn't (normally) reject messages even when the sender has published "reject" as their policy, but it is possible that Google groups do. And the delivery service's response to getting a rejection notice might well be to unsubscribe the addressee.

Shal


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On Fri, Aug 17, 2018 at 05:45 PM, Shal Farley wrote:

Joe,

> We have a small management group that receives outside posts from
> participants and government announcements via a subscription service.

Sounds like a job for either the "Allow Non Subscribers to Post" setting
or an Email Integration. The former will will accept all comers, but
requires that all such posts be approved by a moderator.

Just tried this. Ran into a PROBLEM. Emails go into Pending. If I OK them (I forget exact terminology) they go to messages as expected. If I click OK and un-moderate sender, I get a message that the posts were OKed, but that the sender cannot be unmoderated because it is not in the group. The posts then DISAPPEAR!

Am I missing something or should a report a bug?

With an integration moderation is optional, but a basic group can only
have five of them. If I understand correctly each integration accepts
messages only from a single source, established by the first message it
receives.

100+ senders

> I tried a similar setup for groups.io, but all outside posts show up
> as from funnel@... and fred@... doesn't show up
> anywhere.

Sounds like an issue with how you've set it up in Gmail. A manually
forwarded message always takes on your own address as the from. I'm not
so sure about an automatically forwarded message; that might go out
preserving the original sender's address. I haven't tried using that forwarding
feature. Another name for this type of forward is a "redirect", and many
email services no longer support it.

As best I can tell, the setup for both forwarding accounts are contemporaneous and identical.

> About a year ago, the government delivery service made some sort of
> change that screwed the subscriptions up. Now when the government
> sends out any notice we get unsubscribed within seconds.

"We" who? Get unsubscribed from what? If you mean that your funnel gets
unsubscribed from the delivery service it could be a reaction to the
government delivery service setting a DMARC policy forbidding forwarding
of their messages.

Gmail doesn't (normally) reject messages even when the sender has
published "reject" as their policy, but it is possible that Google
groups do. And the delivery service's response to getting a rejection
notice might well be to unsubscribe the addressee.9

Yes, funnel gets unsubscribed. It could be something like DMARC (I am now 20 minutes familiar with it). The sender has a suspicious DNS TXT record that starts "google-site-verification=..."

Shal

Thanks,

Joe

Joe,

If I click OK and un-moderate sender, I get a message that the posts
were OKed, but that the sender cannot be unmoderated because it is not
in the group. The posts then DISAPPEAR!

Am I missing something or should a report a bug?

Report a bug. The "Approve & Unmoderate Sender" button should not be shown when the sender is a non-subscriber.

I'd been meaning to test and report this since an earlier report, but haven't yet found the appropriate "round tuit".

100+ senders

Ack. I haven't tried it, but Emre said:

It was a bit tricky, until I discovered the from-address locks-in
after the 1st message received.

/g/GroupManagersForum/message/11039

From that I've been assuming that each integration allows only one sender. But it might be worth testing to be sure.

The sender has a suspicious DNS TXT record that starts
"google-site-verification=..."

I'm not familiar with reading DNS records, used nslookup for the first time just the other night, but I do know that's where senders publish both SPF and DMARC information, among many other things.

Shal


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Shal Farley wrote:

It was a bit tricky, until I discovered the from-address locks-in
after the 1st message received.

/g/GroupManagersForum/message/11039

From that I've been assuming that each integration allows only one sender. But it might be worth testing to be sure.

Yes, that's what I found.

FYI - my testing scenario:
For a new email integration, I sent From: "unsubscribed address" To: "integration address", it worked.
I tried a different From: "repo" (in my case it was a message generated from repo commit) To "integration address" it failed (and left me scratching my head for a bit).
I deleted the email integration, created a new email integration, used From: "repo", To: "new integration address", it worked.

-Emre