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Applicant Details


 

Thank you in advance for any help.

Is there a way for new applicants to my group to provide some information about themselves upon applying?

For example, my group is all veterinary licensed and we require license details to join the group.
As it stands - potential members apply and then I have to email them requesting these details. I lose a bunch of applicants - as they simply don't respond.
I'd like to be able to have them submit these details upon applying - as they are obviously engaged at that point.

Any insight, tips etc. is appreciated..


 

On Fri, Jul 20, 2018 at 04:31 PM, Jean Coffinberry wrote:
Is there a way for new applicants to my group to provide some information about themselves upon applying?
Can we take it that applicants require moderator approval before actually becoming members?

If so then have you tried using a Pending Membership message that is sent out automatically when the initial request to join arrives.

As to losing "a bunch of applicants", that seems to be quite common on the group I moderate; the request to join turns up, the Pending Subscription message is sent out immediately and then... nothing. Those who are interested seem to respond within minutes.

A Pending Subscription message can be set up under Settings > Member Notices. It's a good place to ask "tell us why you want to join, along with providing your licence details".

Chris


Chris V
 

I would set up a Member Notice on Pending Subscription that asks them for the details you require
Admin > Settings > Member Notices


 

Jean,

Is there a way for new applicants to my group to provide some
information about themselves upon applying?
There is the Pending Subscription Member notice, as Chris J and Chris V suggested. See also the help page:
/static/help#membernotices

However, having a web form that the person can fill out when he/she requests membership is an often-requested feature, and one that Mark has wanted to do for a couple years now:


That topic is locked now, but you could bring it up again in Beta, citing the earlier topic, to see if you can revive interest.

Shal


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Shal,
The potential problem with a form is that like the elephant in his garden the blind man and blind wife found, they could not agree on what was what.
Everyone will want unique information and there's no way Mark can build a form that would satisfy everyone.
If we didn't have a website I would? be searching for a simple forms builder that I could use for each of our groups.io groups.
Now I just clone one of my current forms and modify it.

--

Bob Bellizzi

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Founder & Executive Director,?


 

Bob,

Everyone will want unique information and there's no way Mark can
build a form that would satisfy everyone.
He doesn't plan to.

His idea was to leverage the existing Database feature so that the group owners can design their own form. What the applicant sees is essentially a standard Add Row dialog, but probably with some different boilerplate around it.

If you haven't used Groups.io's Database feature you may not realize that the columns (fields) are very flexible, with a variety of different types of data representations available to choose from.
/g/GroupManagersForum/wiki/Databases

Shal


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On Fri, Jul 20, 2018 at 04:17 PM, Bob Bellizzi wrote:
Everyone will want unique information and there's no way Mark can build a form that would satisfy everyone.
Like you, my organization has a separate, public web site with forms that can be referenced via hyperlinks. But for those who do not, I still think it would be more straightforward -- and certainly more versatile -- to allow attachments to the Pending Subscription message.

See?

Bruce
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On Fri, Jul 20, 2018 at 08:49 PM, Shal Farley wrote:
However, having a web form that the person can fill out when he/she requests membership is an often-requested feature, and one that Mark has wanted to do for a couple years now
This raises a potentially ugly point. As things stand Groups.io does not collect "personal information", which goes a long way to satisfying the requirements of the GDPR (see numerous other threads on this forum and beta!) However if Groups.io were to provide the means whereby it enabled group Owners (and presumeably Moderators as well) to collect personal information (such as might be the case of the OP for this thread) then would Groups.io have any liability for the consequences if that personal information was in any way misused? Corporately Groups.io might not collect and store the information but it would have created the means whereby group Owners did, with that storage being somewhere on, er, Groups.io. Within the caveat of "I am not a lawyer" would this make Groups.io vicariously liable for preventing the improper use of that information?

The group I moderate uses the Pending Subscription message to request details about "why do you want to join", but it does not request personal information which is then stored; once read the incoming responses are deleted as being of no further use.

I can see why some groups need to receive and store personal information; names, address, vetinary licence details and so on and so forth, but at the same time I can see problems with its implementation; The information would not be under the day to day control of Groups io, and yet at the same time it (Groups.io that is) might find itself having to be legally responsible if it provided the means of capturing and storing that information in the first place.

And no, I don't have a solution.

Chris


 

It really would be nice if when someone requests to join a group that requires moderator approval for joins, there was a space for the requester to provide a little bit of information about who they are, and the ability to require that they supply information. We shouldn't have to go through a two step approval process for this. Yahoo has had this forever. It's more than a useful feature, it really is needed. Right now there is really no way to know anything at all about who is trying to join your group when they request to join. Not much protection for the moderator required approval.

Lisa


 

On Fri, Jul 20, 2018 at 09:55 PM, Lisa Ruby wrote:
Right now there is really no way to know anything at all about who is trying to join your group when they request to join. Not much protection for the moderator required approval.
Yes there is, but you criticised it earlier in the paragraph; it's the "two step approval process" provided using the Pending Subscription message. Once set up it involves no more work for the Owner / Moderator than reading the response, and they would have to do that anyway even if it was just a one - step process.

If it filters out the "only vaguely interested" applicants (and the spammers, come to think about it) then I cannot see anything wrong with it. If Owners and Moderators don't want to do the work involved then they really ought not be Owners and Moderators in the first place.

Chris


 

Chris,
?
However if Groups.io were to provide the means whereby it enabled group Owners (and presumeably Moderators as well) to collect personal information (such as might be the case of the OP for this thread) then would Groups.io have any liability for the consequences if that personal information was in any way misused?
?
?Something else Mark may ask his lawyers about.
?
Corporately Groups.io might not collect and store the information but it would have created the means whereby group Owners did, with that storage being somewhere on, er, Groups.io.
?
?It could be argued that Groups.io already provides more than enough means for group admins to collect personal information about their members. I know some Y!groups required initial "introduce yourself" postings, for example, over and above anything the applicant may have put on the Join page. And the Database feature could be used for exactly this purpose now, with the only difference being that the member would have to be accepted first and the moderators would have to somehow enforce filling in a row.
?
But it could also be argued that this feature is qualitatively different in that it is designed for collecting information about the member, with the group admins responsible for deciding exactly what information.
?
The group I moderate uses the Pending Subscription message to request details about "why do you want to join", but it does not request personal information which is then stored; once read the incoming responses are deleted as being of no further use.
?
?My restricted groups collect real names and any contact info ?the member wishes to share with other members. The real name is required for verifying that they have the real-world affiliation required for membership in those groups.
?
?
Shal
?

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On Fri, Jul 20, 2018 at 05:31 PM, Jean Coffinberry wrote:

Thank you in advance for any help.

Is there a way for new applicants to my group to provide some information about themselves upon applying?

For example, my group is all veterinary licensed and we require license details to join the group.
As it stands - potential members apply and then I have to email them requesting these details. I lose a bunch of applicants - as they simply don't respond.
I'd like to be able to have them submit these details upon applying - as they are obviously engaged at that point.

Any insight, tips etc. is appreciated..

Jean,
I don?t know if this could be applicable for your group:

I also own a group dealing with veterinary issues. Since I do not want to have food sellers or alternative practioneers in our group (and also because sometimes help must be organised nearby a person?s place of residence), I request personal data before subscribing.
I send out a pending subscription notice via member notice containing a questionnaire. Instead of having the questionnaire returned to the owner-address, I request to have it sent back to me personally. For this purpose I link up my mail-address under the questionnaire. In this manner personal data do not run over the group.io server and only me as owner or - in case of my absence - a co-owner receives these data. In compliance with GDPR I add a short commentary to this effect.

So far the pending subscription notice containing the questionnaire was always sent out instantly after application and was returned correctly.? This is

a practice I have been excercising in my yahoo group for 12 years. Applicants who dont want to provide their personal data just dont reply. These cases are quite rare though.

Victoria


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