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This is somewhat related to the "bouncing accounts" thread but I felt it warranted a separate topic.

One of my co-owners recently fat-fingered a Direct Add, entering the wrong email address. As you might expect, within a week this account was in Bouncing status. I caught the error and unsubbed the account from the group and did another Direct Add to bring that person into the fold.

So now we have an active account that's already in Bouncing status and is totally in limbo. And it seems to me that as GIO grows, such accounts are proliferating at some unknown rate.

What happens if someone later comes along and tries to subscribe to some GIO groups with this same email address? It seems that person will be surprised to find that they already have an account...even more surprising is that they can't get any email delivery.

This is just an example. I'm not convinced that this and related scenarios have been completely thought through. If someone can point me to a previous thread to that effect I'd appreciate it.

Regards,
Bruce
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Bruce,

One of my co-owners recently fat-fingered a Direct Add, entering the
wrong email address.

I did that some number of times entering addresses for my PTA group. Either fat-fingers (gmail.co and the like) or unable to read the member's scrawl on the membership form.

As you might expect, within a week this account was in Bouncing
status. I caught the error and unsubbed the account from the
group and did another Direct Add to bring that person into the fold.

In my experience they went to bouncing immediately: the Direct Add message itself would bounce. That told me I needed to go review that one. I wouldn't remove it until I determined the correct address (the still-bounced members served as a reminder).

What happens if someone later comes along and tries to subscribe to
some GIO groups with this same email address? It seems that person
will be surprised to find that they already have an account...even
more surprising is that they can't get any email delivery.

Beyond removing them from my group, I don't think I ever considered what future impact such accounts might have. There are several scenarios to consider, including email +subscribe, web Join, Invite, and another Direct Add. The latter two cases probably just work with no one the wiser.

I did have exactly one instance (so far) where the typo'd address was valid - which resulted in a confused stranger being added to the group. Fortunately she was polite about asking "Huh? Who are you" and I was able to resolve the issue with an embarrassed apology.

Shal


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On 20/07/18 12:34 AM, Shal Farley wrote:

I did have exactly one instance (so far) where the typo'd address was valid - which resulted in a confused stranger being added to the group.

That is why one needs to double-check direct adds. And promptly remove
incorrectly added addresses.

Fortunately she was polite about asking "Huh? Who are you" and I was able to resolve the issue with an embarrassed apology.

A TLA added me to one of their internal lists, allegedly by accident.
One of their operators mis-typed their email address. (If you believe
that really is the case, will you buy some prime ocean front property
from me? The property is that wonderful state that has more shoreline
than California, Oregon, and Washington combined --- Utah.) After three
or four emails from the list-manager claiming I had been removed from
the list, I wrote a filter to auto-delete their list-mail.

jonathon