I have a question:? I am showing that I have 1 Pending task for one of my lists, and it appears to be a pending approval for a new member, but when I check my Pending Members page, no one is pending approval.? I cannot make the little icon go away.? Any suggestions?
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Patty S.

Patty,

I am showing that I have 1 Pending task for one of my lists, and it
appears to be a pending approval for a new member, ...

Are you looking at the drop-list, or the Groups.io home page? The latter will tell you if it is a subscriber or a message that needs approval.
/

but when I check my Pending Members page, no one is pending approval.

Is the Pending button on the left plain (no number - consistent with the content of the Pending Members page)? Or does that button also signal a pending action? If these two were inconsistent I'd screen shot that for support.

I cannot make the little icon go away. Any suggestions?

It could be as simple as needing a page refresh in your browser.

Shal


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Both, Shal.? It is showing up on both, and a page refresh has not cleared it (first thing I tried).
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Patty S.

On the Groups.io home page, /, what happens when you click on the "1 Member" link in the Approvals Needed column?? That should take you to the pending member directly.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
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Duane, that's what I'm saying - there IS no member to approve.? It is blank.? 0 members to approve.?
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Patty S.

开云体育

Patty,

That's pretty weird right there. I think it is worth posting that screenshot to [email protected].

Pending members can unsubscribe, effectively revoking their request for membership. I wonder if there's a bug involving that circumstance. Maybe take a look at your group's Activity log to see if there is any membership activity
that looks unusual. Perhaps you can spot an address that applied but was never approved or rejected.

Shal


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Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Will do, Shal.? I am betting it was probably my continual issue with my old Yahoo Group list members:? They were transferred using an older email, may have been on "No Mail", or whatever,didn't realize they were a list member, so they created a second ID with a newer email, and applied for membership to our groups.io group with that new ID. I'm betting that person ended up merging their two accounts prior to us being able to reject/accept this newer membership request.? The issue is slowly going away, as time passes, but will always be there for us, to some degree.

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Patty S.