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Access to Files


 

Several of my members are having problems accessing Files, although I have set Files to be accessible and downloadable by all subscribers.

Apparently they are being told they are not allowed.

Has anyone any ideas how I can sort this out for them?

Thanks

Elizabeth
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Elizabeth Bentley BA MCLIP
Librarian

CILIP's School Libraries Group national committee


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SLN (School Librarians' Network): /g/SLN

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Are they logged in?

/static/help#password

Bruce


 

Good question. I had assumed they were but I will check.

Thanks

Elizabeth
On 21 Mar 2018, at 23:01, Bruce Bowman <bruce.bowman@...> wrote:

Are they logged in?

/static/help#password

Bruce

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