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Receive messages twice


 

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All the messages sent to the group appear twice. What can I do?

?

Victoria


 

Victoria,

All the messages sent to the group appear twice. What can I do?
Do you mean they appear twice in your email inbox? Or appear twice in the group's Messages section?

And do you mean all messages, including those posted by other members? Or do you mean all of your own message posts?

If you mean your Inbox, and you mean your own messages, then have a look at the very bottom of a pair of them. Does one have the group footer and the other not?

If that's the case then the one without the group footer is a copy of the message you sent, while the one with the group footer is the copy sent back to you as a member of the group. Depending on your email interface that may be normal behavior.

Shal


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There is a configuration option to avoid getting your own posts back from the group.

/static/help#dupemail

Personally, I like having something to confirm that the message actually went through and was posted to the group. Perhaps it's a relic of our YG days, when the odds of this actually happening were not good.

Bruce


 

Thanks for the answer, Shal,

Your wrote:

"Do you mean they appear twice in your email inbox? Or appear twice in the group's Messages section?

And do you mean all messages, including those posted by other members?
Or do you mean all of your own message posts?

If you mean your Inbox, and you mean your own messages, then have a look at the very bottom of a pair of them. Does one have the
group footer and the other not?

If that's the case then the one without the group footer is a copy of the message you sent, while the one with the group footer is
the copy sent back to you as a member of the group. Depending on your email interface that may be normal behavior."


They appeared twice in my email box. This has stopped now without me doing anything about it. For the case it?ll happen again, I
will save your message for advice.
Victoria