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I do not have readily on hand the actual text of the message a member of YG's gets to inform them that the group has been moved to groups.io. However, I do remember that the message gives the member an easy way to unsubscribe from the groups.io group by a simple click of the mouse. There have been definite instances, without going into details, where members of a YG thought this was a group they didn't subscribe to and so they unsubscribed. I would like to move a group from YG's to groups.io that is very important to me. I would not like to lose members because they mistakenly unsubscribed. Once unsubscribed they probably will not re-subscribe again. I could send out posts informing them that the move will take place and to not unsubscribe, but it seems when dealing with people all kinds of surprising things happen. It seems the simplest things cannot be understood.

Is it possible for the support team to remove the option to immediately unsubscribe in the message they send to members who have been transferred?
Stan

Stan,

I do not have readily on hand the actual text of the message a member of YG's gets to inform them that the group has been moved to groups.io. However, I do remember that the message gives the member an easy way to unsubscribe from the groups.io group by a simple click of the mouse.

The most recent I have is from last August. I'm not sure if this notice is among the things Mark recently improved. but here's the paragraph:

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You do not have to do anything to continue being a member of this group. If you do not wish to be a member of GroupName, click here to unsubscribe and you will be unsubscribed immediately.

---

(I've edited the GroupName and the link, of course) It is the fourth of six short paragraphs.

Is it possible for the support team to remove the option to immediately
unsubscribe in the message they send to members who have been transferred?

Possible, sure. Likely, I doubt it.

I understand your concerns, but I'm sure that Mark considers having the opt-out there is essential for "good behavior" on his part. I'm sure some could make a case that only an opt-in would be "good behavior", but that I think would be way too limiting.

Shal
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To help minimize the unsubs, you could include the information in the Welcome message that would also be sent (you could change it to something more appropriate for your group after the move.)? That, along with an announcement in your YG, seems about the best you can do.

Duane
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Yes, that would be the thing to do, but, as I said, when dealing with people all sorts of surprises can occur, even with the simplest of things. For example, when I asked this individual to subscribe to the new groups.io group to test it out he couldn't do it. I provided the subscribe email address but he kept deleting, or his system kept deleting, the +subscribe part of the address. Even after pointing this out to him he still couldn't see it. I then went to another very high quality person. He essentially did the same thing. Somehow the '+' was replaced with '%2B' and he couldn't see the error when the message came back saying the group does not exist. It is so simple to do. Just copy the email address from the message I sent them. I don't understand it. I know that if I include a warning statement prior to the move, some people will not have understood it, or forget it by the time it takes place which could be days a week. For example, it is now two days since I informed transfer to move the small astronomy group and it still has not happened.
Stan