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changing members name as a mod with privilages

 

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Hi all

Several times I have been asked to change a members name.

I don¡¯t know how to do this any more

Use to be that I could just enter on the name, hear ¡°edit¡± and I would be able to do this.

Now I don¡¯t hear the ¡°edit¡± option to do this

So can someone instruct me on how to change members name?

Or if it could be the way it was before any changes, if any?

Sorry.

Use to be simple to do not it¡¯s a bit challenging for some of us who are not as ¡°savvy¡±/

Thanks

Sugar
 

On Sat, Jan 4, 2025 at 01:33 PM, Sugar wrote:

don¡¯t know how to do this any more

Use to be that I could just enter on the name, hear ¡°edit¡± and I would be able to do this.

Now I don¡¯t hear the ¡°edit¡± option to do this

So can someone instruct me on how to change members name?

Or if it could be the way it was before any changes, if any?

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Hi Sugar,
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I believe you are trying to change the Display Name for individual group members. Not the User Name. (As owner, I can only change my own, not other people's User Name.)
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As a sighted-person, I go to Admin, Members to find the member's . (Or use the search box.) Click on the members' entry. And then change the first item Display Name. Scroll down to Save.
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However, I can also go to the person's latest post in the group messages. There is a dropdown menu and choose Member Page. I can change the Display Name there.
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Anyone with a recommendation for Sugar on achieving this. I believe she uses JAWS for screen reading.
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Frances
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Help available from Groups.io help and GMF wiki.

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Edited

Sugar's problem is solved. She needed her moderator status beefing up.
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She wrote: ?"I was on the phone with the owner of the groups I help and we got it figured out. He now gave me permission to do what I need to to help the group run more smoothly."
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Glad all is well, Sugar.
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Frances
--
Help available from Groups.io help and GMF wiki.

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Hello all

First I need to apologize to Ms. Frances for misleading in how I worded my outcome.

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I did contact Mark Fletcher, I contacted the person who created the group and sub groups that I am speaking of.

There are 2 sub groups that I need to change the display name of a troubled member as it is a sensitive matter.

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I have been up all night trying to figure it out, I have been applying all the wonderful hints and tips but to no avail.

I am wondering if the member has to go in to that one group and make the changes herself, which is very disappointing because use to be that I as mod or owner was able to do this for my members.

Especially if they are less savvy than I.

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I contacted the host of the group and I did let him know that maybe he has to set the settings where mods can make these small changes upon request, which I have no problems doing, if I can help a fellow member.

Since that is not happening at the moment, I am still stuck and feeling helpless when it comes to assisting my members.

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All I need and wish to know is, is this a possibility? Or does that member have to go in to the group site and make the changes themselves.

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´¡²Ô»å¡­

Why has this feature changed? Or is it just me

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Sorry, just feeling so lost here and hopeless.

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Again Frances, I ask for? your forgiveness, humbly.

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Sugar

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Hi all,
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I just decided to test making someone a moderator. My test group has one subgroup.
I gave all permissions as moderator to my other email address.
However under Admin, I could not see Members. I could get to it from Subgroups, Members.
And when I clicked on a group member from that list, it just flipped to the group home page.
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Can someone else test this please? Very odd.
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Frances
--
Help available from Groups.io help and GMF wiki.

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¿ªÔÆÌåÓý

I think that they have to do it themselves. If they're unable to do it, you can ask them to send you an email me a login link, then you would be able to just go in and just change their entire profile to say that name, and then they would automatically be listed on all of their groups. Then you can request an email me a login link for your own account when you're done messing with their account. I think that would honestly be the best situation in all cases.

On Jan 5, 2025, at 9:18?AM, Sugar <sugarsyl71@...> wrote:

Hello all
First I need to apologize to Ms. Frances for misleading in how I worded my outcome.

?

I did contact Mark Fletcher, I contacted the person who created the group and sub groups that I am speaking of.
There are 2 sub groups that I need to change the display name of a troubled member as it is a sensitive matter.

?

I have been up all night trying to figure it out, I have been applying all the wonderful hints and tips but to no avail.
I am wondering if the member has to go in to that one group and make the changes herself, which is very disappointing because use to be that I as mod or owner was able to do this for my members.
Especially if they are less savvy than I.

?

I contacted the host of the group and I did let him know that maybe he has to set the settings where mods can make these small changes upon request, which I have no problems doing, if I can help a fellow member.
Since that is not happening at the moment, I am still stuck and feeling helpless when it comes to assisting my members.

?

All I need and wish to know is, is this a possibility? Or does that member have to go in to the group site and make the changes themselves.

?

´¡²Ô»å¡­
Why has this feature changed? Or is it just me

?

Sorry, just feeling so lost here and hopeless.

?

Again Frances, I ask for? your forgiveness, humbly.

?

Sugar

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Thank you, it was taken care of. The host of groups gave me permission and now it is all clear

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Sugar

[Excess quote trimmed by moderator]

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