开云体育

Hi,

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I've been trying to figure this out on my own (I've read through the manual more than once), but I hit a new wrinkle today, so need help.

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Background: I have a Legacy account for a defunct group and wanted to use it for my 4-H club, which is very small (10 families) but still needs the wiki, photos, and the other features. So, I changed the "Group Email Address" name to EastHills4H, which worked (yay!) but silly me forgot to put in the "s", which means my group is EastHill4H. Subtle but confusing.?

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I have been changing it to the correct name for a few weeks now to no avail (the box stays red and a second try gives me "group doesn't exist"). So today I decided to pay for a brand new group (so I can use the Legacy group for something else) with the correct name (we have to raise all of our money but our free Meetup group is un-usable at this point). But when I put in the correct EastHills4H, it says that name is taken! I have a feeling my repeated attempts to change the name caused a database error somewhere, but can anyone help? I'm sorry if my repeated efforts to change the name caused the problem, I did wait in between tries.

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Kristine

On Tue, Jul 30, 2024 at 03:34 AM, Kris K. wrote:

But when I put in the correct EastHills4H, it says that name is taken!

Yes, it says that name is already taken but if you try and go to what would be the group home page (/g/EastHills4H) it says it doesn't exist. If, during one of your attempts, you deleted a group with that name, then the name becomes unusable for some unspecified period of time.? As you have also paid for a new group then an email to Mark at [email protected] may enable you to get your preferred group name back but there's no guarantee on that.

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For future reference, if there is any chance you may wish to reuse a group name at a later date, it's always best to initially rename it to something nonsensical before deleting it.? That way, it's the nonsensical name that becomes unusable for an unspecified period of time.

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Regards

Andy

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So, when I first tried to change it to "EastHills4H", it went through even though it looked like it didn't. And I tried again before the change went through, which caused some sort of problem. I never deleted a group with either name but I could see the system getting confused with a second try to change the name. That makes sense, thank you!

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I'll try emailing the support email, although I don't have a paid group yet because the new name wouldn't work - fingers crossed...

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Kris