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Members who have not reverified (still RI status) removal update

 

There are obviously a lot of members here concerned with this: group members who have still not reverified. When will they be removed? There seemed to be a deadline of February 11tth, The original message from Groups.io stated that "After that, members still in the RI state will be removed from groups." Some group owners -- like me! -- took that to mean the RI members would be removed beginning Feb. 1th.

Yesterday on the Beta Group Mark clarified that.

Mark wrote that there are still some RI members reverifying, even at this late date, and due to that he has decided to give them an additional two weeks before final removal begins. I don't have any real problem with that.

tommy meehan
 

In a group I own, I have 6 (of 700+) who are RI.
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Yet, I have many more who are Bounced or Not confirmed who have been in that state for a long time in spite of my attempts.
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I do find some value in being able to see all of these people as "members", yet it does seem like all of these status' should be treated in a similar manner (and give moderators the knowledge and history they need).
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Comments Here?
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[excessive multiline sig trimmed by moderator]

? ? ~Mike
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On Saturday, February 17, 2024 at 10:37:07 AM EST, Tommy Meehan <tmeehan0421@...> wrote:
?
?
There are obviously a lot of members here concerned with this: group members who have still not reverified. When will they be removed? There seemed to be a deadline of February 11tth, The original message from Groups.io stated that "After that, members still in the RI state will be removed from groups." Some group owners -- like me! -- took that to mean the RI members would be removed beginning Feb. 1th.

Yesterday on the Beta Group Mark clarified that.

Mark wrote that there are still some RI members reverifying, even at this late date, and due to that he has decided to give them an additional two weeks before final removal begins. I don't have any real problem with that.

tommy meehan
 

On Sat, Feb 17, 2024 at 11:23 AM, Mike Hanauer wrote:
(and give moderators the knowledge and history they need).
I have been finding quite a bit of information about specific bouncing / RI members. In activity history and in Email Delivery History. Recently, Mark put in the capability to roll your mouse over the B to see last result from a message to the member. ?I have also been adding Notes about whether or not the person has posted to the group (or date of last post), etc.

Frances
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--
Help available from Groups.io help and GMF wiki.

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I think I am done with it now, those unverified after all this time are surely not receiving or reading messages

Last I checked 31st Jan, out of 9 groups, I had 18 who needed to reverify their addresses

10 of those were NMM so had never posted

Checking today I still have 17

Anyone with a red B are not receiving anyway so not much point keeping them in the member list IMHO

Nivard Ovington in Cornwall (UK)

On 17/02/2024 16:46, Frances wrote:
On Sat, Feb 17, 2024 at 11:23 AM, Mike Hanauer wrote:
(and give moderators the knowledge and history they need).
I have been finding quite a bit of information about specific bouncing / RI members. In activity history and in Email Delivery History. Recently, Mark put in the capability to roll your mouse over the B to see last result from a message to the member. ?I have also been adding Notes about whether or not the person has posted to the group (or date of last post), etc.
Frances
 

On Sat, Feb 17, 2024 at 12:44 PM, Nivard Ovington wrote:
I think I am done with it now, those unverified after all this time are surely not receiving or reading messages

I received an autoreply from one RI member. I sent them a message through Admin, Members, Send Message (bottom of the record). The member was bouncing and RI. The message was about a change of email address. So messages are getting through from group owners to RI members. I also see them in Email Delivery History.

I just send the simple message this morning. But, of course, few have responded. Most bounced. This is my last try to get them reverified (and unbounced).

Here is what I sent to the 52 members who are still RI (We transferred our group from YahooGroups in the dawn of Groups.io!)

"Hello Ziner, We have recently had a lively discussion about traveling solo, about eSIMS and about travel in Japan. You missed them because you need to reverify your account with Groups.io. *Not our rule, but a spam blocking company made Groups.io do it.* It's simple to do. Just visit Groups.io. No password? Click on /sendloginlink Check your email for a reply with a link. Click on it. (If you don't see it, check your Spam or Junk mail.) If you aren't interested in belonging to the Zine, that's fine! Sorry to see you go. Just click on *Unsubscribe* in this email footer."

Frances

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--
Help available from Groups.io help and GMF wiki.

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On Sat, Feb 17, 2024 at 11:23 AM, Mike Hanauer wrote:
Yet, I have many more who are Bounced or Not confirmed who have been in that state for a long time in spite of my attempts.
?
I do find some value in being able to see all of these people as "members", yet it does seem like all of these status' should be treated in a similar manner (and give moderators the knowledge and history they need).
?
Comments Here?
It's important to understand these are an account status, not a subscription status. Accounts that are Bouncing or Not Confirmed aren't being sent any group emails and thus can't affect groups.io's status with spam traps.

What you - as a group Owner - do with the corresponding subscriptions?to your group are your own business...with the understanding that these same addresses may be subscribed to many other groups.?Depending on what kind of response comes back when sending them a DM or a bounce probe, I often just delete them.

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
 

Mike, you wrote

"Yet, I have many more who are Bounced or Not confirmed who have been in that state for a long time in spite of my attempts."

Have you moved your mouse to those buttons "icons", click them and see what the message is when they pop up. You will see different reasons. The most common one - not a member of their ISP.

That is how I know which are no good, removed them.


On Sat, Feb 17, 2024 at 9:23?AM Mike Hanauer via <MGHanauer=[email protected]> wrote:
In a group I own, I have 6 (of 700+) who are RI.
?
Yet, I have many more who are Bounced or Not confirmed who have been in that state for a long time in spite of my attempts.
?
I do find some value in being able to see all of these people as "members", yet it does seem like all of these status' should be treated in a similar manner (and give moderators the knowledge and history they need).
?
Comments Here?
?
[excessive multiline sig trimmed by moderator]

? ? ~Mike
?
?
On Saturday, February 17, 2024 at 10:37:07 AM EST, Tommy Meehan <tmeehan0421@...> wrote:
?
?
There are obviously a lot of members here concerned with this: group members who have still not reverified. When will they be removed? There seemed to be a deadline of February 11tth, The original message from Groups.io stated that "After that, members still in the RI state will be removed from groups." Some group owners -- like me! -- took that to mean the RI members would be removed beginning Feb. 1th.

Yesterday on the Beta Group Mark clarified that.

Mark wrote that there are still some RI members reverifying, even at this late date, and due to that he has decided to give them an additional two weeks before final removal begins. I don't have any real problem with that.

tommy meehan
 

Of those under RI status who were previous subscribers who had posted, I sent a private message to them, none replied but one reverified

More than half were NMM so had never posted

I have not seen any RI status who were bouncing, I don't think you can have both at the same time?

Of the red B bouncing addresses (none of which were RI status), I periodically go through and check them (they will all have been sent a bounce probe or more) they are not receiving messages so why keep them, if they then realise they are not in the group at some point they are free to rejoin if they wish

An auto response is not the member but their software

Nivard Ovington in Cornwall (UK)

I received an autoreply from one RI member. I sent them a message through Admin, Members, Send Message (bottom of the record). The member was bouncing and RI. The message was about a change of email address. So messages are getting through from group owners to RI members. I also see them in Email Delivery History.
 

On Sat, Feb 17, 2024 at 02:48 PM, Nivard Ovington wrote:
I have not seen any RI status who were bouncing, I don't think you can have both at the same time?
I have red bouncing RI members. In Members, use both filters.?
However if they are not bouncing, it should be easier to get them to reverify themselves, wouldn't it?

Frances
?
--
Help available from Groups.io help and GMF wiki.

?
 

I was under the impression from whats been said, that Bouncing addresses would not need to reverify but as I have no bouncing RI subscribers I did not need to go further on that subject

As red B bouncing addresses do not get any groups.io posts the only way they would know is a private email

People do have to take some ownership of their own email accounts, I get warnings if my inbox is getting full, so would they (which is a common reason for bouncing) there is only so much hand holding you can do

Nivard Ovington in Cornwall (UK)

On 17/02/2024 22:32, Frances wrote:
On Sat, Feb 17, 2024 at 02:48 PM, Nivard Ovington wrote:
I have not seen any RI status who were bouncing, I don't think you
can have both at the same time?
I have red bouncing RI members. In Members, use both filters.
However if they are not bouncing, it should be easier to get them to reverify themselves, wouldn't it?
Frances
 

I have several members who are bouncing and have the RI badge against their accounts, so, yes, apparently, members can be both bouncing and need verification.

DaveD

On 2/17/2024 1:28 PM, Nivard Ovington wrote:

Of those under RI status who were previous subscribers who had posted, I sent a private message to them, none replied but one reverified

More than half were NMM so had never posted

I have not seen any RI status who were bouncing, I don't think you can have both at the same time?

Of the red B bouncing addresses (none of which were RI status), I periodically go through and check them (they will all have been sent a bounce probe or more) they are not receiving messages so why keep them, if they then realise they are not in the group at some point they are free to rejoin if they wish

An auto response is not the member but their software

Nivard Ovington in Cornwall (UK)
[excess quote and meaningless ad trimmed by moderator]
 

Thanks David,
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I Only just learned of the hover feature. It is helpful, but there are many reasons and I admit not understanding some of them.
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But, perhaps the bottom line for me is that I like being able to see past members, which would include RI and Bounced, although perhaps the ability to see them explicitly as past members would be helpful to understanding.
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One added question for anyone - are not ALL of these (RI, RS, B, b, NC) account level problems and this, in a sense, bigger than any subscription? And if so, might not a number of group owners be (unknowingly) fighting each other to resolve??
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PS: by "b" i mean blue "B". I think it would be helpful to use a different character rather than just color.
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AllTheBest.
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? ? ~Mike
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On Saturday, February 17, 2024 at 02:47:19 PM EST, W David Samuelsen <sammyslc@...> wrote:
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?
Mike, you wrote
?
"Yet, I have many more who are Bounced or Not confirmed who have been in that state for a long time in spite of my attempts."
?
Have you moved your mouse to those buttons "icons", click them and see what the message is when they pop up. You will see different reasons. The most common one - not a member of their ISP.
?
That is how I know which are no good, removed them.
 

We might be crossing paths messaging some of our subscribers, but that hopefully will mean the message will get through, if not from one owner then from another owner (although I suspect the target will neither get, read or react to them)

I do not see it in any way as fighting each other, just the opposite

If you have a second email address set up as owner (or moderator?) to receive owner messages, you will have a record by email of any changes to your subscriber lists without cluttering up your member list with people who have never confirmed or reverified
(I say a second email address as my owner address stopped getting all subscribe/unsubscribe messages a while back but the second one does)

Any NC have not confirmed their email address so won't get any group messages anyway, so if more than a few weeks since their application why keep them?

Those who have not reverified will be removed in due course anyway so will not appear in your member list soon

Blue B for bouncing can be sent a bounce probe

Red B are bounced and not receiving, again depending on how long it is or the reason for the bouncing is it worth keeping them

Nivard Ovington in Cornwall (UK)

On 18/02/2024 14:15, Mike Hanauer via groups.io wrote:
Thanks David,
I Only just learned of the hover feature. It is helpful, but there are many reasons and I admit not understanding some of them.
But, perhaps the bottom line for me is that I like being able to see past members, which would include RI and Bounced, although perhaps the ability to see them explicitly as past members would be helpful to understanding.
One added question for anyone - are not ALL of these (RI, RS, B, b, NC) account level problems and this, in a sense, bigger than any subscription? And if so, might not a number of group owners be (unknowingly) fighting each other to resolve?
PS: by "b" i mean blue "B". I think it would be helpful to use a different character rather than just color.
AllTheBest.
? ? ~Mike
 

On Sun, Feb 18, 2024 at 08:33 AM, Mike Hanauer wrote:
But, perhaps the bottom line for me is that I like being able to see past members, which would include RI and Bounced, although perhaps the ability to see them explicitly as past members would be helpful to understanding.
On paid groups, you can see a list of Past Members.? I don't think Bounced and RI are considered past members unless/until they're removed from the group.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
 

As long As you mentioned “Bounced” and “RI” together, a question:
I sent a Special Notice to attempt to round up errant members who have not reverified. ?Checking, some are Bouncing and some Bounced. ? ?Does that mean they are not receiving my attempt or does Bounced refer to (only) other “system notices” and my “Special Notice” will be sent to that address?
Should I remove Bounced members to “clean up” the list?
 

On Sun, Feb 18, 2024 at 05:18 PM, KWKloeber wrote:
I sent a Special Notice to attempt to round up errant members who have not reverified. ?Checking, some are Bouncing and some Bounced. ? ?Does that mean they are not receiving my attempt or does Bounced refer to (only) other “system notices” and my “Special Notice” will be sent to that address?
Members who are Bouncing or Bounced do not receive any group messages. This includes Special Notices. The only messages that you can send via groups.io and might have a chance of being received are a DM or a bounce probe.

Should I remove Bounced members to “clean up” the list?
That's up to you. I usually check Email Delivery History to see what kind of undeliverable message comes back. By sending them all a bounce probe first you can be sure of having a recent response to look at.

Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
 

Members whose email addresses are?bouncing may still be reading messages on the website.
And what does it matter if you have members who no longer read messages at all?? How is that a problem for the group?? I have some socks in my sock drawer that I have not worn in years.? Not a problem.? Some day, I might want to put them on. Some day, those members might want to ask a question or look something up on the website.

Should I remove Bounced members to “clean up” the list?
 

On Sun, Feb 18, 2024 at 05:43 PM, Sarah Shapiro wrote:
And what does it matter if you have members who no longer read messages at all?? How is that a problem for the group?
On legacy groups, none.? On new groups where there's a cost per member over a given number, it could cost the owner money.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.
 

@BB. ?Understood! Thx.?

@SS
Not really a problem for me but I wondered if Gio might benefit from cleaning up those who are Bounced. ?
Kinda like mis matched pairs in MY drawer that are of little value to keep taking up space. ?Keeping them, hoping that the dryer eats another of the same type/color seems a long stretch. ?

Being an engineer I lean toward (although not anally) neat and tidy over loosey goosey.?

What color and size are they - perhaps we can start a hardly used sock collection?

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