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Due to eMail change lost group where I was the only owner

Arno Martens All Messages By This Member #44588 Background. Changed ISP, added new eMail address in one group, made myself the owner and deleted the old address. Tried to do the same with a second group and found out that all my other groups disappeared. I was not aware that the address is being changed in ALL groups if a change was made in ONE group. Problem I was the ONLY owner in one group and, since the notification goes to the registered owner (albeit to a non existing address), I cannot log in any longer. I would appreciate any advice about a possibility to rectify that. Arno
Frances All Messages By This Member #44589 On Mon, Aug 7, 2023 at 11:10 AM, Arno Martens wrote: Problem I was the ONLY owner in one group and, since the notification goes to the registered owner (albeit to a non existing address), I cannot log in any longer. Is this a new problem? Happening now? Frances ? -- Help available from Groups.io help and GMF wiki. ?
Arno Martens All Messages By This Member #44591 Mon, 07 Aug 2023 08:13:30 -0700, "Frances" <frances@...>, wrote: Problem I was the ONLY owner in one group and, since the notification goes to the registered owner (albeit to a non existing address), I cannot log in any longer. Is this a new problem? Happening now? Frances No, it actually happened last year in October. Became aware yesterday that all groups are changed at the same time. Changed this morning to my gMail address in case I had used that as a second address and saw, got notification that all were changed. Changed back again and started this thread. Arno
Frances All Messages By This Member #44593 Two things: 1. The Member Help page has the info on changing email addresses. /helpcenter/membersmanual/1/understanding-groups-io-accounts/setting-account-preferences-and-viewing-account-information?single=true There are some important Notes in the section: Note:? ? This change applies to all groups you are subscribed to at the original email address. If the new email address is already registered with Groups.io, a page appears that explains the account merge process and prompts you to verify that you want to merge your Groups.io accounts. If you made a typo when you entered the new email address and you did not notice before you clicked Yes to confirm it, see Recovering your account if you enter an incorrect email address. 2. Are you still having trouble logging in? ?Did you sort it out? Your reply was: No, it actually happened last year in October. Became aware yesterday that all groups are changed at the same time. Changed this morning to my gMail address in case I had used that as a second address and saw, got notification that all were changed. Changed back again and started this thread. Can we consider this case closed? Frances -- Help available from Groups.io help and GMF wiki. ?
Arno Martens All Messages By This Member #44595 Mon, 07 Aug 2023 08:47:39 -0700, "Frances" <frances@...>, wrote: 2. Are you still having trouble logging in? Yes, I do ?Did you sort it out? No, I did not, that is why I posted here for help. Arno
Frances All Messages By This Member #44596 On Mon, Aug 7, 2023 at 12:28 PM, Arno Martens wrote: Are you still having trouble logging in?? Yes, I do? Did you sort it out? No, I did not, that is why I posted here for help. Arno, obviously your Rogers email address is going through okay with this group. But to summarize, after changing ISP and email address, you have a group where you cannot log in as owner. And you were the sole owner.? You wrote: No, it actually happened last year in October. Became aware yesterday that all groups are changed at the same time. Changed this morning to my gMail address in case I had used that as a second address and saw, got notification that all were changed. Changed back again and started this thread. I think we still need some basic info to help with your "lost group". Trying to see if it is only the one group that has a problem: Are you an owner or moderator of any other groups? If you go online to Groups.io (any group including this one) and click on Groups.io or Your Groups in the blue nav bar, can you see the "lost group" as well as this group (GMF)? Or any groups apart from GMF - that is working according to your email delivery notifications/ You mentioned a second email address. Did you mean that you have a second account that was a co-owner of your group? Or just an Email Alias that allows you to send to the group? Have you tried the Email Me a link to log in? Frances -- Help available from Groups.io help and GMF wiki. ?
Christos Psarras Member Profile All Messages By This Member #44601 On Mon, Aug 7, 2023 at 11:10 AM, Arno Martens wrote: I was the ONLY owner in one group and, since the notification goes to the registered owner (albeit to a non existing address), I cannot log in any longer. Have you tried logging into groups.io with the old address?? It may be non-existent anymore but unless if the groups.io account it was attached to was deleted, it's still there. Cheers, Christos
Terry Ouimet #44602 开云体育 Christos, ? I forgot my password so all I want to do is reset my password so I can log in.? Thanks for getting back to me. ? Terry ? ? ? ? toggle quoted message Show quoted text From: [email protected] [mailto:[email protected]] On Behalf Of Christos Psarras Sent: Monday, August 07, 2023 10:24 AM To: [email protected] Subject: Re: [GMF] Due to eMail change lost group where I was the only owner ? On Mon, Aug 7, 2023 at 11:10 AM, Arno Martens wrote: I was the ONLY owner in one group and, since the notification goes to the registered owner (albeit to a non existing address), I cannot log in any longer. Have you tried logging into groups.io with the old address?? It may be non-existent anymore but unless if the groups.io account it was attached to was deleted, it's still there. Cheers, Christos
Andy Wedge All Messages By This Member #44603 On Mon, Aug 7, 2023 at 07:41 PM, Terry Ouimet wrote: I forgot my password Just use the 'Email me a link to login' option then click the link that is emailed to you. That will log you in you can reset your password from your Account screen. Regards Andy
Arno Martens All Messages By This Member #44604 Mon, 07 Aug 2023 09:40:33 -0700, "Frances" <frances@...>, wrote: Arno, obviously your Rogers email address is going through okay with this group. But to summarize, after changing ISP and email address, you have a group where you cannot log in as owner. And you were the sole owner. Correct. Are you an owner or moderator of any other groups? I am only an owner of the one group where I applied for membership with the new Rogers address, made myself an Owner and then deleted the Sympatico address. All other groups had disappeared and I applied for membership for those and got it. If you go online to Groups.io (any group including this one) and click on Groups.io or Your Groups in the blue nav bar, can you see the "lost group" as well as this group (GMF)? No, the lost group does not show. GMF and all other subscribed groups are shown and delivered to my Inbox, as available. When I then clicked 'Login' it offered the original Sympatico and the gMail from this mornings test. Entering the old Sympatico address it popped up the error about bouncing. After un bouncing and trying again it come back as 'Your email is incorrect'. You mentioned a second email address. Did you mean that you have a second account that was a co-owner of your group? Or just an Email Alias that allows you to send to the group? No, no second account or alias. This morning I attempted to change the Sympatico to my gMail address. Have you tried the Email Me a link to log in? Yes, but it then only shows me the groups to which I am subscribed. Frances
Arno Martens All Messages By This Member #44605 Mon, 07 Aug 2023 10:24:24 -0700, "Christos Psarras" <christos@...>, wrote: On Mon, Aug 7, 2023 at 11:10 AM, Arno Martens wrote: I was the ONLY owner in one group and, since the notification goes to the registered owner (albeit to a non existing address), I cannot log in any longer. Have you tried logging into groups.io with the old address?? It may be non-existent anymore but unless if the groups.io account it was attached to was deleted, it's still there. Cheers, Christos Yes, I have, see my reply to Frances just now. Cheers, Arno
Christos Psarras Member Profile All Messages By This Member #44606 开云体育 Oh, my message was meant for Arno. Cheers, Christos On 2023-08-07 14:13, Terry Ouimet via groups.io wrote: toggle quoted message Show quoted text Christos, ? I forgot my password so all I want to do is reset my password so I can log in.? Thanks for getting back to me. ? Terry ? ? ? ? From: [email protected] [mailto:[email protected]] On Behalf Of Christos Psarras Sent: Monday, August 07, 2023 10:24 AM To: [email protected] Subject: Re: [GMF] Due to eMail change lost group where I was the only owner ? On Mon, Aug 7, 2023 at 11:10 AM, Arno Martens wrote: I was the ONLY owner in one group and, since the notification goes to the registered owner (albeit to a non existing address), I cannot log in any longer. Have you tried logging into groups.io with the old address?? It may be non-existent anymore but unless if the groups.io account it was attached to was deleted, it's still there. Cheers, Christos

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