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Re: Using "Reply to Group" from a digest by a Mac user

 

Hi Derek

Thank you for the explanation, it seems odd for the problem not to have been addressed before

I was aware of the emailers own settings but thank you for that also

Nivard Ovington in Cornwall (UK)

On 16/10/2021 16:34, Derek Milliner wrote:
On Sat, Oct 16, 2021 at 03:26 PM, Nivard Ovington wrote:
Is this just a glitch (ie not copying forward the quoting text) or
by design
Neither, as such. The links in the mail footer are 'mailto:<address>' constructs and the mail client (e.g. Thunderbird) doesn't have a context for that - it doesn't associate clicking the link in a mail message with the text of the mail message itself. It uses the same code path as for a mailto link from any other application on your device. This is different to clicking the Reply button in the mail client.
It *would* be possible for the mailto link to include text in the message, GIO would have to add a 'body' parameter to the link; that is, a link currently would look like this:
mailto:[email protected]&subject='Message <mailto:[email protected]&subject='Message>?subject'
whereas it would need to look like this to have message text included:
mailto:[email protected]?subject='Message <mailto:[email protected]&subject='Message>?subject'&body='This is the text of the message that's being replied to'
In terms of the 'normal' email client Reply, whether or not the original message is included is an application preference setting. This from the apple support site vis. Mac mail:
*If you prefer to always omit the original message from your replies, choose Mail?> Preferences, click Composing, then deselect ¡°Quote the text of the original message¡±.*
The inference being of course that you select to include the message. Thunderbird also has the option to include or not the original message; Account Settings/Composition & Addressing/Automatically quote the original message
Both Mac and Thunderbird will include selected text from a message in a reply, same as the Groups.io Web interface.
Hope that helps!
Derek in Bristol UK


Re: Using "Reply to Group" from a digest by a Mac user

 
Edited

On Sat, Oct 16, 2021 at 10:26 AM, Nivard Ovington wrote:
Is this just a glitch (ie not copying forward the quoting text) or by design
Nivard -- It's by design.

As Derek indicated, it is possible to include body text in a mailto: link, but that's usually restricted to short, canned text (See??, "adding body text").

Each message in a groups.io digest contains [typically] three separate reply links (e.g.: Reply to Group, Reply to Sender, Reply to Group and Sender). If each one also included the entire body text of its associated message, that's tantamount to sending 48 message bodies in each digest -- the original 12 messages to display, plus another 36 hidden within the reply links.

Even without consideration of embedded images and so on, the additional server load and bandwidth necessary to make that happen does not justify doing this.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Using "Reply to Group" from a digest by a Mac user

 

On Sat, Oct 16, 2021 at 03:26 PM, Nivard Ovington wrote:
Is this just a glitch (ie not copying forward the quoting text) or by design
Neither, as such. The links in the mail footer are 'mailto:<address>' constructs and the mail client (e.g. Thunderbird) doesn't have a context for that - it doesn't associate clicking the link in a mail message with the text of the mail message itself. It uses the same code path as for a mailto link from any other application on your device. This is different to clicking the Reply button in the mail client.

It *would* be possible for the mailto link to include text in the message, GIO would have to add a 'body' parameter to the link; that is, a link currently would look like this:


whereas it would need to look like this to have message text included:

mailto:[email protected]?subject='Message?subject'&body='This is the text of the message that's being replied to'

In terms of the 'normal' email client Reply, whether or not the original message is included is an application preference setting. This from the apple support site vis. Mac mail:

If you prefer to always omit the original message from your replies, choose Mail?> Preferences, click Composing, then deselect ¡°Quote the text of the original message¡±.

The inference being of course that you select to include the message. Thunderbird also has the option to include or not the original message; Account Settings/Composition & Addressing/Automatically quote the original message?

Both Mac and Thunderbird will include selected text from a message in a reply, same as the Groups.io Web interface.?

Hope that helps!

Derek in Bristol UK


Re: Using "Reply to Group" from a digest by a Mac user

 

Thanks for yours Bruce

Is this just a glitch (ie not copying forward the quoting text) or by design

As I have said to Duane I don't use those links usually

Nivard Ovington in Cornwall (UK)

Nivard -- Footer links in a group email will populate only the Subject: and To: fields of the outgoing reply. They do not copy the current message into the editor for quoting purposes.
This behavior is not unique to a Mac, nor is it specific to receiving a digest. It is a limitation of the footer links.
Regards,
Bruce


Re: Using "Reply to Group" from a digest by a Mac user

 

Thanks for yours Duane

As I never use those links I wasn't sure if it affected all emailers

Previously when I have tested using the links in the footer using Thunderbird it has opened up a blank email and hung, no subject, address or quoted text

However something has changed since I tested it last, as now in Thunderbird, it creates a new mail with address & subject line but no quoted text

The reason for my asking is I have a digest user, who has used reply and then deleted the <[email protected]> and entered the group address, leaving a **digest**** subject line which obviously creates a new thread, and on another occasion has replied to the wrong thread as they copied the wrong subject line

I have obviously made them aware of the problem and hopefully they will adhere to my rules but wanted to make sure it wasn't another factor such as a Mac or using Mail

Nivard Ovington in Cornwall (UK)

On 16/10/2021 14:44, Duane wrote:
On Sat, Oct 16, 2021 at 08:24 AM, Nivard Ovington wrote:
They say that they cannot use "Reply to Group"
"as the entire message I¡¯m replying to, disappears, and all I get is
an empty email"
Sounds normal to me.? Using the reply links within the message just opens the person's email program.? If they want to quote something, they have to copy/paste.
Duane


Re: Using "Reply to Group" from a digest by a Mac user

 

On Sat, Oct 16, 2021 at 09:24 AM, Nivard Ovington wrote:
I have a digest user who has a Mac and using Mail, who says they cannot use "Reply to Group" from the digest

They say that they cannot use "Reply to Group"

"as the entire message I¡¯m replying to, disappears, and all I get is an empty email"

Is this a known Mac problem? a Mail issue or something else?
Nivard -- Footer links in a group email will populate only the Subject: and To: fields of the outgoing reply. They do not copy the current message into the editor for quoting purposes.

This behavior is not unique to a Mac, nor is it specific to receiving a digest. It is a limitation of the footer links.?

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Using "Reply to Group" from a digest by a Mac user

 

On Sat, Oct 16, 2021 at 08:24 AM, Nivard Ovington wrote:
They say that they cannot use "Reply to Group"

"as the entire message I¡¯m replying to, disappears, and all I get is an empty email"
Sounds normal to me.? Using the reply links within the message just opens the person's email program.? If they want to quote something, they have to copy/paste.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


Using "Reply to Group" from a digest by a Mac user

 

I wonder if anyone can shed any light on this problem

I have a digest user who has a Mac and using Mail, who says they cannot use "Reply to Group" from the digest

They say that they cannot use "Reply to Group"

"as the entire message I¡¯m replying to, disappears, and all I get is an empty email"

Is this a known Mac problem? a Mail issue or something else?

I know in Thunderbird if you use the Reply to Group it creates a reply and a blank email (it used to create just a blank email)

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Nivard Ovington in Cornwall (UK)


Re: Billing notificaiton

 

OK I took a look at it. And I also asked Mark.

Bruce wrote:
It may not have sounded correct, but it was...until yesterday.

See??

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual

[excess quote removed by moderator for clarity of citation]


Re: Annotating member lists

Glenn Glazer
 

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On 10/15/2021 10:14, Frances wrote:
On Fri, Oct 15, 2021 at 01:13 PM, Frances wrote:
You could change the Display Name.
/helpcenter/ownersmanual/1/managing-members/adding-or-updating-members-display-names

Frances

That's an excellent suggestion, Frances, many thanks!

Best,

Glenn


Re: Annotating member lists

 

On Fri, Oct 15, 2021 at 01:13 PM, Frances wrote:
You could change the Display Name.
/helpcenter/ownersmanual/1/managing-members/adding-or-updating-members-display-names

Frances
?
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Help available from Groups.io help and GMF wiki.

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Re: Annotating member lists

 

On Fri, Oct 15, 2021 at 01:03 PM, Glenn Glazer wrote:
Is there a way to denote such a member such as with an asterisk or something in the member list (we don't use the directory, the member list is open to the entire group).
You could change the Display Name.

Frances
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Help available from Groups.io help and GMF wiki.

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Annotating member lists

Glenn Glazer
 

Hi, all.

In our group, we have a number of members who have passed on. Due to the culture of the community, we do not wish to remove them from the group, but rather continue to honor their memories as no-email members.

Is there a way to denote such a member such as with an asterisk or something in the member list (we don't use the directory, the member list is open to the entire group).

Best,

Glenn


Re: Billing notificaiton

 

On Fri, Oct 15, 2021 at 03:03 AM, Joseph Hudson wrote:
This doesn't sound correct.
It may not have sounded correct, but it was...until yesterday.

See??

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Billing notificaiton

 

This doesn't sound correct. When my friend and I started our group of our own, he had upgraded to premium, and paid the $20 or the $10 a month, and I was notified when his card expired. He did not delete his account or anything of that nature so unless this is changed, you will be notified if the original parish card expires.

On Oct 14, 2021, at 9:36 AM, Bruce Bowman <bruce.bowman@...> wrote:

On Thu, Oct 14, 2021 at 10:29 AM, Paul Gohdes wrote:
We have automatic billing. We added a second "owner" to assure continuity in our group. How can we get the new "owner" to be notified of the upcoming bill as well as the original one?
Paul -- As best I can tell, you can't.

Each group can have only one payor, and only that payor will normally be notified. The only way others will be notified is if the payor's account is deleted.

Ref: /helpcenter/ownersmanual/1/about-groups-io-billing

Regards,
Bruce
Check out the groups.io Help Center and groups.io Owners Manual


Re: Is there a free groups.io option for groups that have more than 100 members? 500 members?

 

Andi,

Is there a free option for groups with more than 100 members? 500 members?


As Duane said, no.

If you do not want to pay the $20/month or $220/year for a premium group yourself, you can ask your group members to sponsor your group: see Using the sponsorship feature in the Help Center. With this option you don't need to handle any of the payments, members pay whatever they wish (minimum $5) to Groups.io directly and their payments are credited to your group. When payment is due the credited payments apply first, and roll over if they exceed the needed payment.

Shal

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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Billing notificaiton

 

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>>> Of course, using Sponsorship removes the need for someone to pay.

I second Duane's suggestion as this also makes it to where technically you don't have to have a designated payor (per se) with a credit card saved in the system and who has to make the payment.? That's what I've done, enabled Sponsorship, then transferred all the paypal funds from the operating account we originally had setup (and which I had to maintain) in there, and removed the stored credit card from my account.? Any group member can put in there as much as they want, and now with the change Mark made, others will also be notified so there is no danger of the group getting downgraded, unless of course if no one puts in enough to cover the yearly fees.

You can use a debit/credit card or paypal to add to the sponsorship fund, and you don't have anymore to have that debit/credit card stored so if you're not already using it, I'd suggest to enable it and use it.

Cheers,
Christos




Re: Is there a free groups.io option for groups that have more than 100 members? 500 members?

 

On Thu, Oct 14, 2021 at 09:07 PM, Andrea McGhee wrote:
Is there a free groups.io option for groups with more than 100 members? 500 members?
No.? All that changed on Feb 8, 2021.? The Pricing page has the current information.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


Is there a free groups.io option for groups that have more than 100 members? 500 members?

 

Hello everyone,
I tried to research this issue on my own and I can not seem to find a clear answer.
Is there a free groups.io option for groups with more than 100 members? 500 members?

Thank you for your time and support in this matter.
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Warm Regards,
Andi


Re: Billing notificaiton

 

On Thu, Oct 14, 2021 at 03:13 PM, Bob Bellizzi wrote:
But then the alernate owner is not set up to pay groups.io which may be another issue.
It shouldn't be.? Changing the payor is pretty easy.? It can be done at any time, but most groups want to have one person responsible.? Of course, using Sponsorship removes the need for someone to pay.

BTW, Mark has already to the policy to minimize the problem.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.