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Re: Former Moderator's name keeps appearing when present Moderator sends messages from Pending bin?

 

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Alex,
So you're saying my group didn't send out the name "Jane Doe?"

That is correct. But be sure you have the From field set to the +owner address when composing the Send Member:

But that's probably already correct, as I believe the only other choice in that drop list is your own email address, with your Display Name.
That it was generated/associated with the incoming email by the recipient's own email software which had that name associated with the address?[email protected]?(which as far as I know is the address such moderator-generated messages-from-pending-bin go out as)?

Yup. This is what I received at that To address:

?
Hummm? I'm not sure that makes sense¡­but will think about how to test that.

You're welcome to join to try things out without posting to a "real" group.

Because seems unlikely that the recipients ¡­this has happened with several different recipients IIRR¡­would have even had Jane Doe's name in their email contacts list.

True, it seems like this would require that the member receive at least one message From: Jane Doe <[email protected]> and reply to it in order to get the Jane Doe Display Name associated with that email address.

IIRC there was a controversy about exactly that being done by Groups.io, but I don't recall if that was in the Pending list or in the message archives. But maybe it was both and it got fixed in both places. Otherwise Jane Doe would have to be a bit of an email savant and have forged messages using her email client From the owner address with he own display name. That used to be easy to do, it now requires a bit more subterfuge.

Shal


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Re: Using "Reply to Group" from a digest by a Mac user

 

Nivard,

Thank you for the explanation, it seems odd for the problem not to
have been addressed before
It has:
/g/GroupManagersForum/message/19158

I remember being one of several people to confirm that different email interfaces (both webmail and clients) behave differently when a mailto: link has a body parameter. Some just ignore it, others use it but may have problems if body parameter is too long. Some even gave an error message saying that the link was malformed somehow.

Shal



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Re: Using "Reply to Group" from a digest by a Mac user

 

Thanks again Bruce

I understand the problems now

I guess most people use an email client rather than use the links

Nivard Ovington in Cornwall (UK)

On 16/10/2021 16:47, Bruce Bowman wrote:
On Sat, Oct 16, 2021 at 10:26 AM, Nivard Ovington wrote:
Is this just a glitch (ie not copying forward the quoting text) or
by design
Nivard -- It's by design.
As Derek indicated, it is /possible/ to include body text in a mailto: link, but that's usually restricted to short, canned text (See <>?, "adding body text").
Each message in a groups.io digest contains [typically] three separate reply links (e.g.: Reply to Group, Reply to Sender, Reply to Group and Sender). If each one also included the entire body text of its associated message, that's tantamount to sending 48 message bodies in each digest -- the original 12 messages to display, plus another 36 hidden within the reply links.
Even without consideration of embedded images and so on, the additional server load and bandwidth necessary to make than happen does not justify doing this.
Regards,
Bruce
Re: Using "Reply to Group" from a digest by a Mac user

 

Hi Derek

Thank you for the explanation, it seems odd for the problem not to have been addressed before

I was aware of the emailers own settings but thank you for that also

Nivard Ovington in Cornwall (UK)

On 16/10/2021 16:34, Derek Milliner wrote:
On Sat, Oct 16, 2021 at 03:26 PM, Nivard Ovington wrote:
Is this just a glitch (ie not copying forward the quoting text) or
by design
Neither, as such. The links in the mail footer are 'mailto:<address>' constructs and the mail client (e.g. Thunderbird) doesn't have a context for that - it doesn't associate clicking the link in a mail message with the text of the mail message itself. It uses the same code path as for a mailto link from any other application on your device. This is different to clicking the Reply button in the mail client.
It *would* be possible for the mailto link to include text in the message, GIO would have to add a 'body' parameter to the link; that is, a link currently would look like this:
mailto:[email protected]&subject='Message <mailto:[email protected]&subject='Message>?subject'
whereas it would need to look like this to have message text included:
mailto:[email protected]?subject='Message <mailto:[email protected]&subject='Message>?subject'&body='This is the text of the message that's being replied to'
In terms of the 'normal' email client Reply, whether or not the original message is included is an application preference setting. This from the apple support site vis. Mac mail:
*If you prefer to always omit the original message from your replies, choose Mail?> Preferences, click Composing, then deselect ¡°Quote the text of the original message¡±.*
The inference being of course that you select to include the message. Thunderbird also has the option to include or not the original message; Account Settings/Composition & Addressing/Automatically quote the original message
Both Mac and Thunderbird will include selected text from a message in a reply, same as the Groups.io Web interface.
Hope that helps!
Derek in Bristol UK
Re: Using "Reply to Group" from a digest by a Mac user

 
Edited

On Sat, Oct 16, 2021 at 10:26 AM, Nivard Ovington wrote:
Is this just a glitch (ie not copying forward the quoting text) or by design
Nivard -- It's by design.

As Derek indicated, it is possible to include body text in a mailto: link, but that's usually restricted to short, canned text (See??, "adding body text").

Each message in a groups.io digest contains [typically] three separate reply links (e.g.: Reply to Group, Reply to Sender, Reply to Group and Sender). If each one also included the entire body text of its associated message, that's tantamount to sending 48 message bodies in each digest -- the original 12 messages to display, plus another 36 hidden within the reply links.

Even without consideration of embedded images and so on, the additional server load and bandwidth necessary to make that happen does not justify doing this.

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
Re: Using "Reply to Group" from a digest by a Mac user

 

On Sat, Oct 16, 2021 at 03:26 PM, Nivard Ovington wrote:
Is this just a glitch (ie not copying forward the quoting text) or by design
Neither, as such. The links in the mail footer are 'mailto:<address>' constructs and the mail client (e.g. Thunderbird) doesn't have a context for that - it doesn't associate clicking the link in a mail message with the text of the mail message itself. It uses the same code path as for a mailto link from any other application on your device. This is different to clicking the Reply button in the mail client.

It *would* be possible for the mailto link to include text in the message, GIO would have to add a 'body' parameter to the link; that is, a link currently would look like this:


whereas it would need to look like this to have message text included:

mailto:[email protected]?subject='Message?subject'&body='This is the text of the message that's being replied to'

In terms of the 'normal' email client Reply, whether or not the original message is included is an application preference setting. This from the apple support site vis. Mac mail:

If you prefer to always omit the original message from your replies, choose Mail?> Preferences, click Composing, then deselect ¡°Quote the text of the original message¡±.

The inference being of course that you select to include the message. Thunderbird also has the option to include or not the original message; Account Settings/Composition & Addressing/Automatically quote the original message?

Both Mac and Thunderbird will include selected text from a message in a reply, same as the Groups.io Web interface.?

Hope that helps!

Derek in Bristol UK
Re: Using "Reply to Group" from a digest by a Mac user

 

Thanks for yours Bruce

Is this just a glitch (ie not copying forward the quoting text) or by design

As I have said to Duane I don't use those links usually

Nivard Ovington in Cornwall (UK)

Nivard -- Footer links in a group email will populate only the Subject: and To: fields of the outgoing reply. They do not copy the current message into the editor for quoting purposes.
This behavior is not unique to a Mac, nor is it specific to receiving a digest. It is a limitation of the footer links.
Regards,
Bruce
Re: Using "Reply to Group" from a digest by a Mac user

 

Thanks for yours Duane

As I never use those links I wasn't sure if it affected all emailers

Previously when I have tested using the links in the footer using Thunderbird it has opened up a blank email and hung, no subject, address or quoted text

However something has changed since I tested it last, as now in Thunderbird, it creates a new mail with address & subject line but no quoted text

The reason for my asking is I have a digest user, who has used reply and then deleted the <[email protected]> and entered the group address, leaving a **digest**** subject line which obviously creates a new thread, and on another occasion has replied to the wrong thread as they copied the wrong subject line

I have obviously made them aware of the problem and hopefully they will adhere to my rules but wanted to make sure it wasn't another factor such as a Mac or using Mail

Nivard Ovington in Cornwall (UK)

On 16/10/2021 14:44, Duane wrote:
On Sat, Oct 16, 2021 at 08:24 AM, Nivard Ovington wrote:
They say that they cannot use "Reply to Group"
"as the entire message I¡¯m replying to, disappears, and all I get is
an empty email"
Sounds normal to me.? Using the reply links within the message just opens the person's email program.? If they want to quote something, they have to copy/paste.
Duane
Re: Using "Reply to Group" from a digest by a Mac user

 

On Sat, Oct 16, 2021 at 09:24 AM, Nivard Ovington wrote:
I have a digest user who has a Mac and using Mail, who says they cannot use "Reply to Group" from the digest

They say that they cannot use "Reply to Group"

"as the entire message I¡¯m replying to, disappears, and all I get is an empty email"

Is this a known Mac problem? a Mail issue or something else?
Nivard -- Footer links in a group email will populate only the Subject: and To: fields of the outgoing reply. They do not copy the current message into the editor for quoting purposes.

This behavior is not unique to a Mac, nor is it specific to receiving a digest. It is a limitation of the footer links.?

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
Re: Using "Reply to Group" from a digest by a Mac user

 

On Sat, Oct 16, 2021 at 08:24 AM, Nivard Ovington wrote:
They say that they cannot use "Reply to Group"

"as the entire message I¡¯m replying to, disappears, and all I get is an empty email"
Sounds normal to me.? Using the reply links within the message just opens the person's email program.? If they want to quote something, they have to copy/paste.

Duane
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Using "Reply to Group" from a digest by a Mac user

 

I wonder if anyone can shed any light on this problem

I have a digest user who has a Mac and using Mail, who says they cannot use "Reply to Group" from the digest

They say that they cannot use "Reply to Group"

"as the entire message I¡¯m replying to, disappears, and all I get is an empty email"

Is this a known Mac problem? a Mail issue or something else?

I know in Thunderbird if you use the Reply to Group it creates a reply and a blank email (it used to create just a blank email)

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Nivard Ovington in Cornwall (UK)
Re: Billing notificaiton

 

OK I took a look at it. And I also asked Mark.

Bruce wrote:
It may not have sounded correct, but it was...until yesterday.

See??

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual

[excess quote removed by moderator for clarity of citation]
Re: Annotating member lists

Glenn Glazer
 

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On 10/15/2021 10:14, Frances wrote:
On Fri, Oct 15, 2021 at 01:13 PM, Frances wrote:
You could change the Display Name.
/helpcenter/ownersmanual/1/managing-members/adding-or-updating-members-display-names

Frances

That's an excellent suggestion, Frances, many thanks!

Best,

Glenn

Re: Annotating member lists

 

On Fri, Oct 15, 2021 at 01:13 PM, Frances wrote:
You could change the Display Name.
/helpcenter/ownersmanual/1/managing-members/adding-or-updating-members-display-names

Frances
?
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?
Re: Annotating member lists

 

On Fri, Oct 15, 2021 at 01:03 PM, Glenn Glazer wrote:
Is there a way to denote such a member such as with an asterisk or something in the member list (we don't use the directory, the member list is open to the entire group).
You could change the Display Name.

Frances
?
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Annotating member lists

Glenn Glazer
 

Hi, all.

In our group, we have a number of members who have passed on. Due to the culture of the community, we do not wish to remove them from the group, but rather continue to honor their memories as no-email members.

Is there a way to denote such a member such as with an asterisk or something in the member list (we don't use the directory, the member list is open to the entire group).

Best,

Glenn
Re: Billing notificaiton

 

On Fri, Oct 15, 2021 at 03:03 AM, Joseph Hudson wrote:
This doesn't sound correct.
It may not have sounded correct, but it was...until yesterday.

See??

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
Re: Billing notificaiton

 

This doesn't sound correct. When my friend and I started our group of our own, he had upgraded to premium, and paid the $20 or the $10 a month, and I was notified when his card expired. He did not delete his account or anything of that nature so unless this is changed, you will be notified if the original parish card expires.

On Oct 14, 2021, at 9:36 AM, Bruce Bowman <bruce.bowman@...> wrote:

On Thu, Oct 14, 2021 at 10:29 AM, Paul Gohdes wrote:
We have automatic billing. We added a second "owner" to assure continuity in our group. How can we get the new "owner" to be notified of the upcoming bill as well as the original one?
Paul -- As best I can tell, you can't.

Each group can have only one payor, and only that payor will normally be notified. The only way others will be notified is if the payor's account is deleted.

Ref: /helpcenter/ownersmanual/1/about-groups-io-billing

Regards,
Bruce
Check out the groups.io Help Center and groups.io Owners Manual
Re: Is there a free groups.io option for groups that have more than 100 members? 500 members?

 

Andi,

Is there a free option for groups with more than 100 members? 500 members?


As Duane said, no.

If you do not want to pay the $20/month or $220/year for a premium group yourself, you can ask your group members to sponsor your group: see Using the sponsorship feature in the Help Center. With this option you don't need to handle any of the payments, members pay whatever they wish (minimum $5) to Groups.io directly and their payments are credited to your group. When payment is due the credited payments apply first, and roll over if they exceed the needed payment.

Shal

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Re: Billing notificaiton

 

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>>> Of course, using Sponsorship removes the need for someone to pay.

I second Duane's suggestion as this also makes it to where technically you don't have to have a designated payor (per se) with a credit card saved in the system and who has to make the payment.? That's what I've done, enabled Sponsorship, then transferred all the paypal funds from the operating account we originally had setup (and which I had to maintain) in there, and removed the stored credit card from my account.? Any group member can put in there as much as they want, and now with the change Mark made, others will also be notified so there is no danger of the group getting downgraded, unless of course if no one puts in enough to cover the yearly fees.

You can use a debit/credit card or paypal to add to the sponsorship fund, and you don't have anymore to have that debit/credit card stored so if you're not already using it, I'd suggest to enable it and use it.

Cheers,
Christos
9761 - 9780 of 49144