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Re: Owner Status Changed #access #groupowner #owner

 

Mine are almost all legacy groups and all are badged and working as expected

The thing that strikes me is that Dan is the only group owner of the many in this group who is reporting the problem, if it was a global problem, surely everyone would have the problem and not just Dan?

Has anyone else found the same problem?

Nivard Ovington in Cornwall (UK)

On 15/02/2025 20:20, Frances via groups.io wrote:
On Sat, Feb 15, 2025 at 01:28 PM, Dan Lepinski, P.E. wrote:
1) There's been an obscure change in the Groups.io software, that
affects legacy groups,
My groups (6) are legacy. No problems with mine.
Frances
Re: Owner locked out

 

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On 2025-02-15 10:42, Bill Mosca via groups.io wrote:
I recently started using a VPN to connect to the internet. Several sites reported that my password was incorrect. I closed the VPN and I could easily log into the sites that were refusing my password.
_._,_._,_

I would contact that VPN's support about this since it clearly is causing the problem.

Cheers,
Christos
Re: Owner Status Changed #access #groupowner #owner

 

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Dan,

One thing you haven't mentioned is if you cleared the Groups.io cookies on all the computers and browsers you use(d) so you can (forcefully) start a brand-new fresh session and see if that clears it, if you haven't give that a shot, maybe something incorrect has gotten cached somewhere locally.

Another possibility to help clarify if it's on your local end, temporarily change your groups.io password, find someone trustworthy* outside your ISP area, and let them login as you and see what they get onscreen.
If they get the same strange result then it must be some data corruption in the groups.io database, I doubt code changes would create this type of random weirdness, and the doesn't seem to indicate it could somehow create this.?
If they get the correct result then it has to be something on your end.

Cheers,
Christos

* I can help with that if you want.
Re: Owner Status Changed #access #groupowner #owner

 

On Sat, Feb 15, 2025 at 01:28 PM, Dan Lepinski, P.E. wrote:
1) There's been an obscure change in the Groups.io software, that affects legacy groups,
My groups (6) are legacy. No problems with mine.
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Frances
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--
Help available from Groups.io help and GMF wiki.

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Re: Owner Status Changed #access #groupowner #owner

 

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Since he admitted that his groups are not premium groups, he wouldn¡¯t be able to get support. I don¡¯t believe. Anybody that wants Support needs to pay for a premium membership the last time I saw. If anybody else knows different, somebody needs to speak up. I honestly recommend posting something to beta to get his attention. For whenever he gets back.
Sent?from my iPhone

On Feb 15, 2025, at 12:32?PM, Duane via groups.io <txpigeon@...> wrote:

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On Sat, Feb 15, 2025 at 12:28 PM, Dan Lepinski, P.E. wrote:
Since the latter is going to be time-consuming to pursue due to Mark's absence (he stated in his Feb 14 post he'll be on vacation until Feb 28)
Just because Mark is on vacation, doesn't mean he's not paying attention.? I'd send an email to [email protected] with the names of the groups and the login account.? He should be able to check the logs to see if anything has changed.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Owner Status Changed #access #groupowner #owner

 

On Sat, Feb 15, 2025 at 06:32 PM, Duane wrote:
I'd send an email to [email protected] with the names of the groups and the login account.
And make sure that you mention this thread so that he can see all that has been suggested and checked so far.
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Chris?
Re: Owner Status Changed #access #groupowner #owner

 

On 2/15/25 12:32, Duane via groups.io wrote:
Just because Mark is on vacation, doesn't mean he's not paying attention. I'd send an email
to [email protected] <mailto:[email protected]> with the names of the groups and the login account.
He should be able to check the logs to see if anything has changed.
*** Thanks for the suggestion! Already sent.

Dan

On 2/15/25 12:32, Duane via groups.io wrote:
On Sat, Feb 15, 2025 at 12:28 PM, Dan Lepinski, P.E. wrote:

Since the latter is going to be time-consuming to pursue due to Mark's absence (he stated in his Feb 14 post he'll be on vacation until Feb 28)

Just because Mark is on vacation, doesn't mean he's not paying attention.? I'd send an email to [email protected] <mailto:[email protected]> with the names of the groups and the login account.? He should be able to check the logs to see if anything has changed.
Re: Owner Status Changed #access #groupowner #owner

 

I have checked all my groups, all are badged correctly

W11 & Firefox

Nivard Ovington in Cornwall (UK)

On 15/02/2025 17:06, Frances via groups.io wrote:
I checked all my own groups and they are all correctly badged.
Does anyone else see this glitch?
Frances
Re: Owner Status Changed #access #groupowner #owner

 

On Sat, Feb 15, 2025 at 12:28 PM, Dan Lepinski, P.E. wrote:
Since the latter is going to be time-consuming to pursue due to Mark's absence (he stated in his Feb 14 post he'll be on vacation until Feb 28)
Just because Mark is on vacation, doesn't mean he's not paying attention.? I'd send an email to [email protected] with the names of the groups and the login account.? He should be able to check the logs to see if anything has changed.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Owner Status Changed #access #groupowner #owner

 

Thomas,
?
> 1 more thing to check - sounds completely odd, but worth trying:
> Do your machines all have the correct date and time (incl. time zone)?
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*** Excellent suggestion.? Yes, all three systems are (and always have been) set to the correct date, time, and zone.
(You're good!? Most people wouldn't have thought of this.)
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Dan
Re: Owner Status Changed #access #groupowner #owner

 
Edited

Edited to correct "latter" to "former" (below).? "Latter" has been struck in the paragraph and replaced with "former".? My apologies for the re-send/duplication.
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On Sat, Feb 15, 2025 at 11:46 AM, Thomas Gruber wrote:
what browser are you using?
My primary browser is Firefox 135.0 (latest release).? My secondary browsers are Google Chrome and Opera.? Same results for all of them.
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In addition, my primary environment is Linux (Ubuntu).? I've got 16.04 on two computers, and 24.04 on another.? Same results for both.? I've got "dual boot" on two of the computers, with Windows 10 on one, and Win 11 on another.? Same set of browsers on all three computers.
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Logging into Groups.io with all three computers, three different browsers, and two different operating systems all yielded identical results.? I'm still not shown as "Owner" on one of the groups, and am shown as "Mod" for one where I should be "Owner".? The other two groups are OK.
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This means it's got to be something external to my hardware and software.
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There are only two possible options: 1) There's been an obscure change in the Groups.io software, that affects legacy groups, or; 2) Something has changed in the 'net between my systems and the Groups.io site.? Since the latter FORMER is going to be time-consuming to pursue due to Mark's absence (he stated in his Feb 14 post he'll be on vacation until Feb 28), I'll reach out to my provider and see if THEY made any changes.? I'm a Licensed Professional Engineer with a specialization in digital systems and computers, plus the fact I've taught university computer and Internet classes to the Ph.D. and post-doctoral levels.? This level of expertise allows me to have a direct line to my service provider's "inner sanctum" support team.? So .. I'll see what my provider's tech team has to say.
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Dan
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Re: Owner Status Changed #access #groupowner #owner

 

Hi Dan,
maybe you can at least fix the group where you are moderator (instead of owner as you were). And ignore the following if you¡®ve already tried that.?
Try this:
click on ?Admin¡° - it should then show the options?
- Pending
- Members
- Activity
- Membership (with sub-options)
- Preferences ?(with sub-options)
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Click ?Members¡° - it should show the member list. Go though it (or search) to your own account. I assume it will say ?Mod¡° beside the email address.
click on the name - it should show ?User Details¡° and Role ?Moderator¡° underneath. Click on ?Moderator¡° - it should open a list with ?Member¡°, ?Moderator¡°, ?Owner¡°. Select ?Owner¡° - then scroll to the bottom and ?Save¡°.?
I hope the system will allow these actions. That should set you back to Owner status hopefully. Log out and back in to verify that this has worked.
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If that has worked, and even if not, click on ?Activity¡° under ?Admin¡° and try to find in the log any action from the last few days that could have caused the change of your Owner status. Hopefully that group doesn¡®t have too much activity so that you have a chance to find something.
Good luck!
Thomas
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Re: Owner Status Changed #access #groupowner #owner

 

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I'm not seeing this as a bug at all. On at least three of the groups that I run that have my status as owner.

On Feb 15, 2025, at 11:06?AM, Frances <frances@...> wrote:

I checked all my own groups and they are all correctly badged.?
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Does anyone else see this glitch?
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Frances
--
Help available from Groups.io help and GMF wiki.
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Re: Owner Status Changed #access #groupowner #owner

 

Hi Dan,
what browser are you using? And is it the same on all 3 machines?
I assume you use Windows (not Apple Mac), so I¡®d try a different browser(Chrome or Firefox maybe). And if you have access to an iPad, you could try the groups.io app on that one. Just to check if the behaviour changes.
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I think the behaviour you describe when you tried to approve a pending message is logical in a way - the system doesn¡®t accept you as owner for the approval operation, even though it has sent you the approval request to your email address.?
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What about my question about the group where you are moderator? Do you have admin options there?
Kind regards
Thomas
Re: Owner Status Changed #access #groupowner #owner

 

Thomas,
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> ... what method are you using to access groups.io - browser, or app??
*** Browser, 100%.? Never have used an app.
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> Can you try a different method, and/or a different browser, and see
> what happens when you access the 2 groups where you lost ownership?
*** Yes.? I've tried two different browsers on three different computers.
Identical results in all cases.
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> And for the group where you were owner but now have moderator status,
> do you still see the ?admin¡° option??
*** Yes.? For the group where I'm now shown as "Moderator" (vs. "owner"),
I *do* see the "Admin" option.
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Dan
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Re: Owner Status Changed #access #groupowner #owner

 

Dan,
1 more thing to check - sounds completely odd, but worth trying:
Do your machines all have the correct date and time (incl. time zone)? I¡®ve seen very strange things happening when a machine with a wrong date or time accessed a server, and particularly authentication errors happening.
Doesn¡®t hurt to check that.
Kind regards
Thomas
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Re: Owner Status Changed #access #groupowner #owner

 

I don't now and never have used an app.? My access is 100% computer-based.? I have three computers; my primary computer (presently being used for this message), a computer with a newly updated operating system (but same software as was used in the past to access my groups), and a backup computer that's a clone of my primary.? All three have been in use in the past week, and all successfully accessed my groups with correct privileges shown.
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Yesterday, I received via e-mail an owner's notice of a message that requires review because it has an attachment.? All of my owned groups are set to require approval if attachments are included with a posted message.? This applies, even for my own messages with an attachment.
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I clicked the "View message on line" link to review the pending message, and instead of taking me to that message as has always happened in the past, I was instead presented with the "Home" screen for the group, which I found odd because this has never happened before.? I tried logging out and back in, and did so with all three of my computers lest something have occurred with my primary computer .. all with the same results as I've described in earlier this thread.
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Dan
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Re: Owner Status Changed #access #groupowner #owner

 

Hi Dan,
what method are you using to access groups.io - browser, or app? Can you try a different method, and/or a different browser, and see what happens when you access the 2 groups where you lost ownership?
And for the group where you were owner but now have moderator status, do you still see the ?admin¡° option? For a moderator, this depends on the rights that have been granted to the moderator.
I suspect that this is a case for Mark, I agree with you that something seems to be odd in the configuration of the groups in groups.io.?
Kind regards
Thomas
Re: Owner Status Changed #access #groupowner #owner

 

> If that's the case, then you not having ownership status
> would indicate an ownerless group, which I didn't think
> was possible.
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It's not "ownerless".? I'm still getting owner e-mail and messages sent to the "owner" address.
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Problem is, I'm not shown as "owner" when I log into that group, and don't have "owner" or "moderator" privileges.? Two of my four groups are still showing my correct status.
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To reiterate, I've changed nothing on my end.? I'm now not shown as "owner" no matter what computer I use.
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Dan
Re: Owner Status Changed #access #groupowner #owner

 

I was wondering whether you see the same labels (owner, moderator, no label, ie. just member) on the app as you do on the web interface. Mine matches the web interface and is correct.
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Frances
--
Help available from Groups.io help and GMF wiki.

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