Re: Owner Status Changed
#access
#groupowner
#owner
My groups (6) are legacy. No problems with mine. Frances -- Help available from Groups.io help ( /helpcenter ) and GMF wiki ( /g/GroupManagersForum/wiki ).
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Frances
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#48838
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Re: Owner Status Changed
#access
#groupowner
#owner
Since he admitted that his groups are not premium groups, he wouldn¡¯t be able to get support. I don¡¯t believe. Anybody that wants Support needs to pay for a premium membership the last time I saw.
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joseph hudson
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#48837
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Re: Owner Status Changed
#access
#groupowner
#owner
And make sure that you mention this thread so that he can see all that has been suggested and checked so far. Chris
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Chris Jones
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#48836
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Re: Owner Status Changed
#access
#groupowner
#owner
*** Thanks for the suggestion! Already sent. Dan
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Dan Lepinski, P.E.
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#48835
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Re: Owner Status Changed
#access
#groupowner
#owner
I have checked all my groups, all are badged correctly W11 & Firefox Nivard Ovington in Cornwall (UK)
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Nivard Ovington
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#48834
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Re: Owner Status Changed
#access
#groupowner
#owner
Just because Mark is on vacation, doesn't mean he's not paying attention.? I'd send an email to [email protected] with the names of the groups and the login account.? He should be able to check the
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Duane
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#48833
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Re: Owner Status Changed
#access
#groupowner
#owner
Thomas, *** Excellent suggestion.? Yes, all three systems are (and always have been) set to the correct date, time, and zone. (You're good!? Most people wouldn't have thought of this.) Dan
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Dan Lepinski, P.E.
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#48832
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Re: Owner Status Changed
#access
#groupowner
#owner
Edited to correct "latter" to "former" (below).? "Latter" has been struck in the paragraph and replaced with "former".? My apologies for the re-send/duplication. My primary browser is Firefox 135.0
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Dan Lepinski, P.E.
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#48831
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Edited
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Re: Owner Status Changed
#access
#groupowner
#owner
Hi Dan, maybe you can at least fix the group where you are moderator (instead of owner as you were). And ignore the following if you¡®ve already tried that. Try this: click on ?Admin¡° - it should
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Thomas Gruber
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#48830
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Re: Owner Status Changed
#access
#groupowner
#owner
I'm not seeing this as a bug at all. On at least three of the groups that I run that have my status as owner.
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joseph hudson
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#48829
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Re: Owner Status Changed
#access
#groupowner
#owner
Hi Dan, what browser are you using? And is it the same on all 3 machines? I assume you use Windows (not Apple Mac), so I¡®d try a different browser(Chrome or Firefox maybe). And if you have access to
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Thomas Gruber
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#48828
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Re: Owner Status Changed
#access
#groupowner
#owner
Thomas, *** Browser, 100%.? Never have used an app. *** Yes.? I've tried two different browsers on three different computers. Identical results in all cases. *** Yes.? For the group where I'm now
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Dan Lepinski, P.E.
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#48827
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Re: Owner Status Changed
#access
#groupowner
#owner
Dan, 1 more thing to check - sounds completely odd, but worth trying: Do your machines all have the correct date and time (incl. time zone)? I¡®ve seen very strange things happening when a machine
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Thomas Gruber
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#48826
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Re: Owner Status Changed
#access
#groupowner
#owner
I don't now and never have used an app.? My access is 100% computer-based.? I have three computers; my primary computer (presently being used for this message), a computer with a newly updated
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Dan Lepinski, P.E.
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#48825
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Re: Owner Status Changed
#access
#groupowner
#owner
Hi Dan, what method are you using to access groups.io - browser, or app? Can you try a different method, and/or a different browser, and see what happens when you access the 2 groups where you lost
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Thomas Gruber
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#48824
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Re: Owner Status Changed
#access
#groupowner
#owner
It's not "ownerless".? I'm still getting owner e-mail and messages sent to the "owner" address. Problem is, I'm not shown as "owner" when I log into that group, and don't have "owner" or "moderator"
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Dan Lepinski, P.E.
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#48823
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Re: Owner Status Changed
#access
#groupowner
#owner
I was wondering whether you see the same labels (owner, moderator, no label, ie. just member) on the app as you do on the web interface. Mine matches the web interface and is correct. Frances -- Help
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Frances
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#48822
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Re: Owner Status Changed
#access
#groupowner
#owner
I checked all my own groups and they are all correctly badged. Does anyone else see this glitch? Frances -- Help available from Groups.io help ( /helpcenter ) and GMF wiki (
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Frances
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#48821
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Re: Owner Status Changed
#access
#groupowner
#owner
Facts in evidence: 1. I own four groups. 2. All groups use the same e-mail for my log in. 3. Two of the four still show "Owner" when selected, proving I'm logged in with the correct e-mail. 4. One of
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Dan Lepinski, P.E.
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#48820
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Re: Owner locked out
I recently started using a VPN to connect to the internet. Several sites reported that my password was incorrect. I closed the VPN and I could easily log into the sites that were refusing my password.
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Bill Mosca
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#48819
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