Re: Closing chats - moderators? #Discussion

#3422

Thanks Duane - that was my thought as well so at least I know I'm not off the rails on that.
But - I'm helping a group transition and we're "in training". I've got one gal doing great learning to be a moderator, but for the love of us she can open but not close a chat. The gray management box that should open in the chat title list just isn't there. We've put her into two different subgroups and it's the same thing. If I make her an owner, then she gets the options box.

I've gone back to both her settings and the group settings to double check everything, and that's when I stumbled (in group settings) that the control says "who can START new chats - doesn't say anything about "managing" them. As strange as it may seem, it would appear that it's on purpose and only an owner can close or delete, given that statement.

Show quoted text

On Thu, Jan 18, 2018 at 08:48 am, Duane wrote:

They should be able to close, edit, or delete them as well.

Re: Problem with Incredimail formatting (was: html)

#3421

That looks fine, but although the plain text part is fine I have no 
scrollbar on the HTML part (both in Pegasus Mail and when opened in my 
browser Palemoon) so I cannot see all the post.

I notice looking at the source that it has gone through HTML Tidy, 
which presumably Mark uses to tidy up problem HTML code. Maybe that has 
corrected something with unintended consequences.

I appreciate some of you do use Incredimail but I remember years ago 
when it first came out that it was jokingly called 'incredibly bad 
mail'. You can hardly blame these issues on Groups.io which is only 
trying to sort out what it has been sent. You must address this with 
Incredimail.

Dave

On 18 Jan 2018 at 12:09, atinalee@... via Groups wrote:

Shal and Mike thanks.

It is not a incredimail problem and their support is not great.
Incredimail is working great for me in yahoogroups.

I am sending a border here to see if it comes out ok. If I view the
letter at my yahoo account email it does not look strange. It seems to
be viewing in incredimail with iogroups that is distorted. Some graphics
without borders will come out ok.

I have decided for now to go back to yahoogroups. Not just for the
graphic problem but because my members got upset when they got deleted
for letters going into their spam and they would not rejoin.

I really cant have that.

I am still keeping my group here until I can figure things out.  For now
I need to get my members not upset.

I have been in touch with yahoo support and they are working on some
problems now. Actually it was verizon.

They wrote me 3 letters already right away the day I sent them.

I have some faith. I wish everyone good luck here. I might come back at
some point if members would not get deleted.

Thanks again.

Anita 

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Members not receiving invitations #issue

#3420

I have a couple of people who say they are not receiving their group invitations.? They are from different providers, so it's not (say) a Hotmail issue or such.? ? ?

I'm working with the users to see if it might be in a spam folder or some other way misfiled - but thought I would ask the group if others have had instances of invitees saying they are not getting invitations.

thanks

- John Mc

Re: Problem with Incredimail formatting (was: html)

#3419

I use incredimail with no problems?

?

Show quoted text

?

-------Original Message-------

?

From: mike bader

Date: 1/18/2018 8:24:57 AM

To: [email protected]

Subject: Re: [GMF] Problem with Incredimail formatting (was: HTML)

?

I would have gone to incredimail support as well.
It can't hurt.
But you have to provide exact details and more information.
Don't just say fix it.
You may have to use a work around.
What are the other groups.io groups doing differently?
Join one and see if it is your settings.
There are many groups that use incredimail.
A google search finds 98,600
Try these searches
groups.io incredimail
or better yet
site:groups.io incredimail

mike
[excess quote trimmed]

_,_._,

?

Re: Problem with Incredimail formatting (was: html)

#3418

I seem to remember seeing problems reported with Incredimail back in the
1990s, presumably due to dubious HTML coding and incompaitbility with mail
readers.

It seems nothing's changed. I didn't know people still used it.

-- 
rgds
LAurence
<><
...
I entered this message just to use this tagline.

Re: Problem with Incredimail formatting (was: html)

#3417
Edited

开云体育

Shal and Mike thanks.

?

It is not a incredimail problem and their support is not great. Incredimail is working great for me in yahoogroups.

?

I am sending a border here to see if it comes out ok. If I view the letter at my yahoo account email it does not look strange. It seems to be viewing in incredimail with iogroups that is distorted. Some graphics without borders will come out ok.

?

I have decided for now to go back to yahoogroups. Not just for the graphic problem but because my members got upset when they got deleted for letters going into their spam and they would not rejoin.

?

I really cant have that.

?

I am still keeping my group here until I can figure things out.? For now I need to get my members not upset.

?

I have been in touch with yahoo support and they are working on some problems now. Actually it was verizon.

?

They wrote me 3 letters already right away the day I sent them.

?

I have some faith. I wish everyone good luck here. I might come back at some point if members would not get deleted.

?

Thanks again.

?

Anita

Oct 2012

Font~MTF Sweet Cheeks

?~

Fanned

?Silver’s Designs

Re: Missing messages

#3416

开云体育

One reason groups.io is flagged as spam more often than Yahoo! is Yahoo! is better known. Anti-spam tools use rules of thumb for picking out spam. One common rule is to flag mail from unfamiliar domains. Domains that don’t have the older com-net-org-gov-mil-edu suffixes often get extra scrutiny. Since groups.io is less familiar, it gets flagged as spam more often. This growing pain may get better over time.

Best, Marv

?

Show quoted text

From: [email protected] [mailto:[email protected]] On Behalf Of Ann
Sent: Thursday, January 18, 2018 8:22 AM
To: [email protected]
Subject: Re: [GMF] Missing messages

?

Both members checked their SPAM folders and, yes, all of the messages from our group were going in there.? I know it sound conspiratorial, but maybe Yahoo doesn't like the fact that I switched my group from Yahoo Groups to Groups.io.? Only the two members using Yahoo Mail were having the problem.? At any rate, it's fixed now.? Thanks for all your help.

Ann

Re: Photo Album Sorting

Nancy in Renton

#3415

It was just brought to my attention by one of my members that she can’t SAVE her sort. So she sorts then numbers 1, 2, 3 to order her pictures and when she comes back later they have gone back and out of order.

i see this request I’m using to answer is a year old. Any update... progress on sorting and moderating?
Nancy

Re: Closing chats - moderators? #Discussion

#3414

They should be able to close, edit, or delete them as well.  I don't use them, so only going by best guess.

Duane

Re: Missing messages

#3413

Both members checked their SPAM folders and, yes, all of the messages from our group were going in there.? I know it sound conspiratorial, but maybe Yahoo doesn't like the fact that I switched my group from Yahoo Groups to Groups.io.? Only the two members using Yahoo Mail were having the problem.? At any rate, it's fixed now.? Thanks for all your help.

Ann

Closing chats - moderators? #Discussion

#3412

Hi everyone,
I just need some clarification on managing chats, please? Am I reading and seeing things correctly that, if the group settings allow moderators to start chats, a moderator can start but not close a chat?
Or am I missing something (entirely possible)?
Thanks much,
Ginny

Re: reply options

#3411

Woohoo! ?That did it. ?She changed that one setting and it worked like a charm. ?Thank you so much for finding that for us.

Ann

Thursday, January 18, 2018, 12:53:03 AM, you wrote:

> Ann,

?>> Yes, she's using an email program called The Bat. Actually, I use the
?>> same program and I am not having that problem. And we both are using
?>> Gmail accounts for our emails.

> I've never used The Bat, so all I can think of to suggest is to review
> the program's options to see if any of them stand out to you as
> suspicious - settings or descriptions which imply some control over how
> replies are handled.

> For example, this setting may be relevant:
> "When replying in a mailing list, the "Reply-to" header contains this
> ? mailing list address, not the original sender’s address. The Bat! uses
> ? original sender’s name and mailing list address in the "To" header when
> ? you reply in the mailing list. You can change this setting by enabling
> ? the "Do not use FROM name for REPLY-TO address" option."

> Or maybe check to see if you're using the same version. If it is
> inconvenient to ask her, the headers of messages sent by The Bat may
> include this field:

> X-Mailer: The Bat! (v3.99.3) Home

> If you view source on her messages in your group you may find a similar
> marker, and it might reveal the version number. That field is optional,
> so her messages may not have it.

> Shal

>

--

Virus-free.

Re: Problem with Incredimail formatting (was: html)

#3410

开云体育

I would have gone to incredimail support as well.
It can't hurt.
But you have to provide exact details and more information.
Don't just say fix it.
You may have to use a work around.
What are the other groups.io groups doing differently?
Join one and see if it is your settings.
There are many groups that use incredimail.
A google search finds 98,600
Try these searches
groups.io incredimail
or better yet
site:groups.io incredimail

mike

On 1/18/2018 2:13 AM, Walter Underwood wrote:

Show quoted text

The reporter has jumped to the conclusion that the problem is caused by . Over in the beta group, Mark said that some people use Incredimail successfully with .

Incredimail has a support forum, too. I think this is the fifth time that I’ve suggested using it.

wunder

Walter Underwood
wunder@...
?(my blog)

On Jan 17, 2018, at 9:41 PM, Shal Farley <shals2nd@...> wrote:

wunder,

> Incredimail has non-portable requirements, Internet Explorer plugin
> and Flash.

That may be true, but it doesn't seem to fit with the logic of the evidence. Wouldn't those requirements apply to the receiving email service, regardless of the email list service used?

Unless of course Anita's referring to viewing the messages in the group's archives, but that wasn't my impression.

Shal

_._,_._,_

Re: reply options

#3409

Oh, thank you so much. ?I'll ask her to check those settings. ?You have been very helpful. ?I appreciate it.

Ann

Thursday, January 18, 2018, 12:53:03 AM, you wrote:

> Ann,

?>> Yes, she's using an email program called The Bat. Actually, I use the
?>> same program and I am not having that problem. And we both are using
?>> Gmail accounts for our emails.

> I've never used The Bat, so all I can think of to suggest is to review
> the program's options to see if any of them stand out to you as
> suspicious - settings or descriptions which imply some control over how
> replies are handled.

> For example, this setting may be relevant:
> "When replying in a mailing list, the "Reply-to" header contains this
> ? mailing list address, not the original sender’s address. The Bat! uses
> ? original sender’s name and mailing list address in the "To" header when
> ? you reply in the mailing list. You can change this setting by enabling
> ? the "Do not use FROM name for REPLY-TO address" option."

> Or maybe check to see if you're using the same version. If it is
> inconvenient to ask her, the headers of messages sent by The Bat may
> include this field:

> X-Mailer: The Bat! (v3.99.3) Home

> If you view source on her messages in your group you may find a similar
> marker, and it might reveal the version number. That field is optional,
> so her messages may not have it.

> Shal

>

--

Virus-free.

Re: Problem with Incredimail formatting (was: html)

#3408

开云体育

The reporter has jumped to the conclusion that the problem is caused by . Over in the beta group, Mark said that some people use Incredimail successfully with .

Incredimail has a support forum, too. I think this is the fifth time that I’ve suggested using it.

wunder

Walter Underwood
wunder@...
http://observer.wunderwood.org/ ?(my blog)

Show quoted text

On Jan 17, 2018, at 9:41 PM, Shal Farley <shals2nd@...> wrote:

wunder,

> Incredimail has non-portable requirements, Internet Explorer plugin
> and Flash.

That may be true, but it doesn't seem to fit with the logic of the evidence. Wouldn't those requirements apply to the receiving email service, regardless of the email list service used?

Unless of course Anita's referring to viewing the messages in the group's archives, but that wasn't my impression.

Shal

Re: reply options

#3407

Ann,

Yes, she's using an email program called The Bat. Actually, I use the
same program and I am not having that problem. And we both are using
Gmail accounts for our emails.I've never used The Bat, so all I can think of to suggest is to review the program's options to see if any of them stand out to you as suspicious - settings or descriptions which imply some control over how replies are handled.

For example, this setting may be relevant:
"When replying in a mailing list, the "Reply-to" header contains this
 mailing list address, not the original sender’s address. The Bat! uses
 original sender’s name and mailing list address in the "To" header when
 you reply in the mailing list. You can change this setting by enabling
 the "Do not use FROM name for REPLY-TO address" option."


Or maybe check to see if you're using the same version. If it is inconvenient to ask her, the headers of messages sent by The Bat may include this field:

X-Mailer: The Bat! (v3.99.3) Home

If you view source on her messages in your group you may find a similar marker, and it might reveal the version number. That field is optional, so her messages may not have it.

Shal

Re: Problem with Incredimail formatting (was: html)

#3406

wunder,

Incredimail has non-portable requirements, Internet Explorer plugin
and Flash.That may be true, but it doesn't seem to fit with the logic of the evidence. Wouldn't those requirements apply to the receiving email service, regardless of the email list service used?

Unless of course Anita's referring to viewing the messages in the group's archives, but that wasn't my impression.

Shal

Re: Problem with Incredimail formatting (was: html)

#3405

Anita,

Incredimail has a feature where we can tell if someone reads a message
but I have that turned off. That is not important to me.Just as well. These days most email interfaces defend against such beacons anyway.

Mike no reason to report this to incredimail since it worked fine in
yahoo. It seems to be a iogroup problem to me.In any compatibility problem there's usually some amount of finger-pointing. You say it is a Groups.io problem because the messages pass through Yahoo Groups ok. Groups.io says it is an Incredimail problem because messages from other email service pass through ok. Standoff.

Undoubtedly it is a bit of both. My guess is that some Incredimail messages (those with borders) do something in the HTML which doesn't work with the way Groups.io adds its footer to the messages.

You're interest in selecting "Traditional" mode suggests something of the sort - Yahoo Groups add footers differently in "Traditional" versus "Full Featured" subscriptions, and if one works but not the other at Yahoo Groups then that would seem to point to that being the source of the problem.

If that's the case, then maybe it is a second finger pointing at Incredimail's HTML code.

Shal

Re: Problem with Incredimail formatting (was: html)

#3404

Anita,

If I go to my yahoo accountI'm uncertain what you mean here. Do you mean sending from Yahoo Mail, receiving at Yahoo Mail, or something else?

or the messages here there is not a problem I believe.Again I'm uncertain. Do you mean "here" on Groups.io, reading the messages in your group's Messages archive?

Shal

Re: Problem with Incredimail formatting (was: html)

#3403

开云体育

Incredimail has non-portable requirements, Internet Explorer plugin and Flash.

Yes, you need to report this to Incredimail.

wunder

Walter Underwood
wunder@...
http://observer.wunderwood.org/ ?(my blog)

Show quoted text

On Jan 17, 2018, at 6:10 PM, atinalee@... via Groups.Io <atinalee@...> wrote:

Shal thanks. Incredimail has a feature where we can tell if someone reads a message but I have that turned off. That is not important to me.
?
Mike no reason to report this to incredimail since it worked fine in yahoo. It seems to be a iogroup problem to me.
?
Anita