As far as I know, there is no set procedure in place.? There has been some discussion about it on the beta group (search for "missing owner".)? Your best bet would likely be to contact [email protected], including as much information as you can to see if they can (or will) do anything.

Duane
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I have searched but cannot find an answer to my question.? Please excuse me if it is there and I missed it.

The moderator of OTRonPando recently passed away.? There appears to be no co-moderator.? How do we go about getting moderators to replace the deceased moderator?? This would seem to be the same case as a mod who has abandoned the group.

Thanks - River

I'm no expert on search, Alexis, but I find that when I put the search term I'm looking for in quotes "like this for example" that's what the search returns--every incidence where those words in that sequence appear.? Give it a shot!

No experience searching GIO beyond 50 or so lines because most posts on my group are no longer than that.? However, if I were writing code for a search and wanted to speed up the search (and WOW, the GIO search is FAST!), I'd probably limit the search to the first 500 words or 50 lines or something similar.

Milt?

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When we send Stationery letters it goes to the group all broken up.? In Yahoo we could change to "Traditional" but there is no such option here. So is there a way to fix this problem?? Would really appreciate your help with this. ? Hugs, AliceT

Hi,

Still getting to grips with this platform and have come across an issue with the search routine.

The group I run has messages that can contain as much as 5,000 lines of data.
When using the search option, it seems to return results for the first 50 or so lines, but beyond that everything is completely ignored.
I have contacted the support email address but not heard anything back as yet. (Does this take like a day, a week, a month?)
Has anyone else experienced this issue and if you have what was your findings please?

Also, is there a post or a wiki page or such like that also explains how the search routine actually works.

Part of the data in the messages are in hexadecimal format and I notice that if I enter one in the search field it appears it tries to search on each individual character rather than the entire 'word'
for example if I search on
A1DEF2
the results highlight every 'A', every '1', every 'D', etc

Thanks for your help
Alexis

I have requested twice for the Groups.io to join my Yahoo Group to transfer it to Groups.io - and NOTHING.? When and what is supposed to happen?

Kim


[Subject line enhanced by moderator]

On Fri, May 25, 2018 at 04:54 pm, Epicatt2 wrote:

So... Is there a setting on Groups.io which disables the quote function/icon when a member makes a reply to another member's topic/post?

Generally speaking it's not a problem with the GIO web interface, only what people do with their email. Most email clients -- by default -- include a copy of the entire message every time you hit "reply." At that point it is up to the person using it to winnow the wheat from the chaff.?

Email clients also differ in the way quoted text is identified. And some people are terribly offended by top-quoting (as I've done above), others by bottom-quoting. Don't get me started on that. :-)

Making everyone happy by software is not an achievable goal. That being the case, I have to agree with Duane:? there is really no alternative to subscriber education, with moderation as required as an additional tool to get your point across.

Good luck,
Bruce
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The original is NOT automatically quoted when replying online.? That requires that they click the button to include the quote.? It's really only a problem for those that only use email.? I've made 'trimming' one of the rules in my Group Guidelines that are sent monthly, as well as to new members.? We suggest two lines or only as much as is needed to focus the reply.? I can easily put them on moderation and point them to the guidelines if they don't trim.? Usually doesn't take them long to figure it out when that happens.? It sometimes recurs when they change devices though, so back on moderation.? A member of my groups wrote up a Wiki page to explain what it means and how to do it as well.

Duane
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I've been busy this week tweaking the settings on our new IO Groups site (CRL) in preparation for the upcoming transfer from Y!Groups.

We' have always had problems with our members piggybacking the previous message onto a reply and even though we ask very nicely that they not do that they either don't understand how or are too lazy to bother to delete the text of the previous message.

So... Is there a setting on Groups.io which disables the quote function/icon when a member makes a reply to another member's topic/post?

Having an option like that would save our moderators a lot of time having to remove piggybacking and would also minimize the moderators' alienating of so many of our members when we reject one of their messages and ask that they to remove the piggybacking and then re-submit it.

Any suggestions or workarounds would be appreciated.

Cheers!

Paul M.
CRL Owner/Moderator
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On Fri, May 25, 2018 at 01:10 pm, Mark Irving wrote:

Unavoidable the orphaned messages may be, but not desirable.

Of course...but still not surprising. We have all had to deal with it.

Good luck, and please report back here on what options are available so we can provide better advice next time.

Bruce
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On Fri, May 25, 2018 at 10:03 am, Bruce Bowman wrote:

In an active group some orphaned messages is unavoidable (unless you put both groups on moderation)

The old Y!Group was moderated throughout, and has been closed to new messages since the transfer to Groups.io completed. The results of the transfer appeared all at once, so there was no way to know when it started to read the Y!G message archive. And it wouldn't have been reasonable (to subscribers) to lock out all new messages for the last two or three weeks, from the moment when [email protected] was made a Moderator. Unavoidable the orphaned messages may be, but not desirable.

I'll ask support for help transferring those last few messages, as Matt has.

? - Mark

As far as a takeover, I very seriously doubt that would be allowed as long as the owner replies to an inquiry from GIO management.? I don't believe there's a set procedure for a missing owner yet.? Anyone could take over a group if they managed to sign in as the group owner though.? Rather than go through all that, it would be much easier to start a new group for the same subject.? Happens more often than some people realize.

For DOS or similar, I feel like Mark has a good handle on things like that.

Duane
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I have both options in the settings menu set to 1024 x 1024 and the photos are still arriving full size.
Any other ideas?
John

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On Fri, May 25, 2018 at 10:03 am, Frances wrote:

So, does this mean that if you have a Premium or Enterprise group (i.e. not free), you can direct add members to a subgroup. I wish that the FAQ was clearer about what was available in basic and what was available with paid groups.

The way I understand it, even Basic (unpaid) groups can Direct Add people to a subgroup, but that person has to be a member of the main group first, with all the spam control features associated with the main group Invite process.

Only Premium+ groups can Direct Add members to the main group.

Hope this helps,
Bruce
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