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Holiday greetings to GROUPS.IO #testimonials

David Haun
 

Holiday greetings to Shal and the crew at GROUPS.IO.??? Thanks for making internet groups not only operate correctly, but fun again.? Y'all are the best.? Saludos, David

[mod note: and also to David, Duane, and Bruce (GMF's mods/owners); and the numerous members of GMF who freely give their time to help strangers. That generosity is truly in the spirit of peace, enlightenment, happiness, health and well-being. While holiday greetings are off-topic for GMF, I'm taking this moment of personal privilege to extend good wishes to all of you and yours.

Note that I've added the #testimonials hashtag to this message. This hashtag is the one exception to GMF's usual focus on helping one another, it is set aside for positive experiences as counterpoint to the rest of GMF's focus on things that are confusing, lacking, or broken.]


Re: Logging In and Setting a password

 

Paul,

That is why I ssuggested expanding the link title to "Email me a LInk
to Log In". That more exactly says what it means than do the other,
truncated versions.
I've taken the liberty of posting this and some other suggestions to the beta group:



Paul & Everyone,

The message I posted there includes screen shots of the /sendloginlink page, and the "sent" version of the page - which says many of the things our Quick-start page says.
/g/GroupManagersForum/wiki/Logging-In

In view of that, do we want to make any revisions to our Quick-start to acknowledge that "Sent" page, or to make our language more consistent with it?

Or do we want to make further suggestions for the site pages?

Shal


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Re: Logging In and Setting a password

 

On Sun, Dec 23, 2018 at 07:30 PM, Shal Farley wrote:

I can see an argument for the two pages having different text on the buttons.
Or perhaps for the login page to have a link rather than a button. The
distinction between going somewhere and initiating an action can be subtle
sometimes.
== ==

Hi again Shal,

Just a quick follow-up here...

My suggestion also was based upon my experiences with those members on my groups who may be not fully tech savvy and who therefore seem to benefit from repeated reminders along the way; forms such as a repetition of something like that particualr link title which are offered more than just once along the way to logging in.

That is why I ssuggested expanding the link title to "Email me a LInk to Log In". That more exactly says what it means than do the other, truncated versions. Our tech savvy members already know how to read and understand the log-in steps. It's those not fully tech savvy members who need that little extra help. We shouldn't be unnecessarily exclusionary if we want to attract and keep new members.

Cheers!

Paul M.
==


Re: Small change in layout in Settings page of groups #suggestion

 

Frances,

I would suggest two things - easy - edit the wiki page to show that
you shouldn't strip out HTML messages in Group Settings if you want
the toolbar. That is in addition to the profile preferences.

Done!
Re-done!

Sorry, I couldn't resist. ;-)

I took out the implication that you (a member) might be able to change the group's settings with regard to message formatting. Directions for doing that don't belong in "Advice to Group Members".

I also stuck the page's title on the page, and demoted the first paragraph from being a pseudo-title. There might be a need for more introductory material before the TOC, but I haven't thought what that might be.

Ok, something's up with the Font selector. That looked like Arial Black when I edited it, and still does after saving the edit. But I opened the page in another tab and the title text is in some serif font, normal weight. Bizarre. And on my phone it is san-serif, probably Ariel, but not black.

Everyone have a merry Christmas Eve Eve. I'm going to change it from Black to Bold, and call it a night.

Shal


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Re: Logging In and Setting a password

 

Chris,

Paul's suggestion gets around that perfectly; it just uses more words
than my suggestion, but that hardly matters.
Notably, the Login page itself has it as "Email me a link to log in" - that's the button that takes you to the page under discussion.
/login

So part of the problem is that my instructions cut out the step of starting at the general login page, and clicking the button there.

But I think the other half of the problem is that the sendloginlink page lacks any text guidance. Perhaps it should have at least a sentence spelling out what the button does. Or even some of the additional info from our wiki page (e.g. "watch for an email to arrive at that address").

I can see an argument for the two pages having different text on the buttons. Or perhaps for the login page to have a link rather than a button. The distinction between going somewhere and initiating an action can be subtle sometimes.

Shal


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Re: Logging In and Setting a password

 

On Sun, Dec 23, 2018 at 10:22 PM, Epicatt2 wrote:
Instead of the above "Email Link" or "Request...", etc., would it not clarify things by adding 'me' as an indirect object: "Email me a LInk to Log In"
That actually covers it. My original worry was that the unititiated might be confused by Email Log In Link because it is capable of two interpretations; (a) I am asking for something to be done or (b) I am doiing something. Those who know the system would not be confused while those who don't might be,

Paul's suggestion gets around that perfectly; it just uses more words than my suggestion, but that hardly matters.

Chris


Re: Logging In and Setting a password

 

On Sun, Dec 23, 2018 at 04:37 PM, Shal Farley wrote:

I suppose it could be that the phrase "Email Link" might be read as a compound
noun rather than as an action "Email" and object "Link to Log In".
== ==
Shall & All,

I've read through this topic a couple times now and decided to add my 2-cents' worth . . .

Instead of the above "Email Link" or "Request...", etc., would it not clarify things by adding 'me' as an indirect object: "Email me a LInk to Log In"

Granted it's a few words longer but sounds clearer to me ¨Cwhich seems important if there are a lot of folks who are not underatanding what that link actually does from the way it was originally worded. Brevity may be the essence of wit but that is not always what is needed with instructions, FWIW.

Cheers!

Paul M.
==


Re: Logging In and Setting a password

 

On 12/23/2018 4:36 PM, Shal Farley wrote:
Chris,

> I know the text is not under the control of this group but IMHO it
> would be better if it said /Request Link to Log In/.
I don't see that as better, what are you trying to convey?
I suppose it could be that the phrase "Email Link" might be read as a compound noun rather than as an action "Email" and object "Link to Log In".
My concern is that "request" is vague as to how that request will be fulfilled. Or if it will be fulfilled - request implies that you're asking someone to do something, someone who may or may not do it.
Shal
"Email Me a Link to Log In" perhaps? Says exactly what will happen.

--
Bill


Re: Logging In and Setting a password

 

Chris,

I know the text is not under the control of this group but IMHO it
would be better if it said /Request Link to Log In/.
I don't see that as better, what are you trying to convey?

I suppose it could be that the phrase "Email Link" might be read as a compound noun rather than as an action "Email" and object "Link to Log In".

My concern is that "request" is vague as to how that request will be fulfilled. Or if it will be fulfilled - request implies that you're asking someone to do something, someone who may or may not do it.

Shal


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Re: Logging In and Setting a password

 

Frances,

Perhaps say "group members don't even need a password"?
I'm not sure what distinction you're making - I think it is also true of people with no memberships yet.

I suppose I should create a new email address to test it and see if they land at the same page, with no listed groups, or if the site puts them somewhere else (like the Publicly Listed Groups page).

I think it should say "your email address is your account ID".
Good idea. I've added it.

Shal, could you split up the blocks of text?
I don't really care for single-sentence paragraphs, they start to look too much like steps or bullet items. I've left them together by topic, but gave each of them an emphasized lead-in that I think helps tie the paragraphs together. I also tightened up the wording a bit. I did split off that last sentence.

You don't need to go to groups.io AND then use the link.
Just use the link in your browser.
Thanks, I think your suggestions have made it a clearer and better page.

Shal


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Re: Logging In and Setting a password

 

On Sun, Dec 23, 2018 at 11:41 AM, Frances wrote:
Just a suggestion - take this page?/g/GroupManagersForum/wiki/Message-composition-tips-and-tricks
out of Quick-Start Guide. Put it Advice to Group Members, Topics and Messages, perhaps.

It isn't quick start and is daunting to newcomers!

Frances

Done!

Frances

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Re: Small change in layout in Settings page of groups #suggestion

 

I double-checked my own preferences in Profile, based on the advice on this page -?/g/GroupManagersForum/wiki/Message-composition-tips-and-tricks
And that was properly set. See 1.3 ?Select your text markup language in your profile

I would suggest two things - easy - edit the wiki page to show that you shouldn't strip out HTML messages in Group Settings if you want the toolbar. That is in addition to the profile preferences.
Done!

Frances

/g/GroupManagersForum/wiki

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Re: Logging In and Setting a password

 

Done!

Frances
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Re: Logging In and Setting a password

 

Bob,

One, single warning; at one time the "Email me a link" was yellow, now
it's green and at one time I think it was blue.
Yeah, the site is a moving target. If anyone notices it change again we can always update the page.

Shal



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Re: Logging In and Setting a password

 

On Sun, Dec 23, 2018 at 06:57 PM, Bob Bellizzi wrote:
at one time the "Email me a link" was yellow, now it's green and at one time I think it was blue.
This could be a possible issue.
This may be being pernickity but it doesn't actually say "Email me a link"; it says Email Link To Log In. To "those in the know" the meaning is perfectly clear; those anyone a bit uncertain (and a lot of the exchanges on this Group seem to be based on them) its meaning may not be entirely clear.

I know the text is not under the control of this group but IMHO it would be better if it said Request Link to Log In. Is it worth asking Mark to consider a change?

Chris


Re: Logging In and Setting a password

 

Shal:
I like it. Simple and to the point.? My Dad used to say "Micky the Dunce, 1,2,3"
Don't have a clue where that originated.

One, single warning; at one time the "Email me a link" was yellow, now it's green and at one time I think it was blue.
This could be a possible issue.

--

Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?


Re: Logging In and Setting a password

 

Hi

Just a suggestion - take this page?/g/GroupManagersForum/wiki/Message-composition-tips-and-tricks
out of Quick-Start Guide. Put it Advice to Group Members, Topics and Messages, perhaps.

It isn't quick start and is daunting to newcomers!

Frances


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Small change in layout in Settings page of groups #suggestion

 

Hi everyone,

I somehow (recently) made an error in ticking boxes in Message Formatting in Group Settings.

There are two about forcing HTML emails and normalizing HTML. Then a question about attachments. Then a tick box that says:
Plain text only
Strip out HTML messages

Somehow I thought that this referred to attachments. (Not sure why I thought that!) So I didn't have my toolbar in that group.

I double-checked my own preferences in Profile, based on the advice on this page -?/g/GroupManagersForum/wiki/Message-composition-tips-and-tricks
And that was properly set. See 1.3 ?Select your text markup language in your profile

Only by comparing two settings pages from two groups could I finally figure it out. Unticked that box and all is well.

I would suggest two things - easy - edit the wiki page to show that you shouldn't strip out HTML messages in Group Settings if you want the toolbar. That is in addition to the profile preferences.

Second, I wonder whether the attachments setting could go after this "plain text only". Or more info - what it does to your group? Suggestions?

I can send it to Beta after help from you!

Happy holidays,

Frances




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Re: Logging In and Setting a password

 

I decided to send this new text to a group and I tested as I went.

I think this needs a rewording -?

  1. Go to groups.io on your device using your browser on ANY internet enabled device.
    Use this link in your browser:??/sendloginlink

You don't need to go to groups.io AND then use the link.
Just use the link in your browser.

At least not in Firefox on my Mac!

Cheers,

Frances

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Re: Logging In and Setting a password

 

Shal, could you split up the blocks of text??

Instead of: ?

If you don't receive the Log In email within a few minutes, double-check that you've entered your email address correctly. Also check your email Spam or Junk folders in case your email service didn't deliver the message to your Inbox. The link in the message will expire in an hour; if that happens and you can't log in start at step 1 again.

This process provides you with a login to Groups.io and any groups that you subscribe to using the same address. The login will stay active for 30 days, renewed each time you visit. If your login expires you can repeat this process any time you wish. You may also repeat this process on other computers, browsers, or devices you wish to use, you do not need to log out of one to use another. See?this page?if you want more information.


USE:

If you don't receive the Log In email within a few minutes, double-check that you've entered your email address correctly. Also check your email Spam or Junk folders in case your email service didn't deliver the message to your Inbox.

The link in the message will expire in an hour; if that happens and you can't log in start at step 1 again.

This process provides you with a login to Groups.io and any groups that you subscribe to using the same address.

The login will stay active for 30 days, renewed each time you visit. If your login expires you can repeat this process any time you wish.

You may also repeat this process on other computers, browsers, or devices you wish to use, you do not need to log out of one to use another.

See?this page?if you want more information.

Frances

?
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