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Re: Downloading a file using a mac
On Fri, Jan 4, 2019 at 02:30 PM, Beth Weld wrote:
I just received a question from someone using a mac - how do they download a file.There is no definitive answer to this question.? If you click on the file name in groups.io, it will be sent as a binary data stream. What happens then depends on your OS, browser settings, what add-ons you might have installed, and even the data type of the file being downloaded. For example, I have a Chrome add-on that causes PDF files to display in the browser window instead of downloading it. To actually download I have to hover? my mouse cursor at top-right until the download watermark shows up, and click on it. At that point it will actually pop up a dialog box so I can tell the file where to go. Similarly, photos will generally fail to directly download, but instead redisplay in the browser. I have to right-click on them and do a "save as" in the resulting dialog box to actually download them. Some information on downloading with the Safari browser can be found here:? Hoping something in there helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Downloading a file using a mac
¿ªÔÆÌåÓýHiA Mac is just the same. I just tried (to confirm) and it goes to downloads folder. Then you can share, save, move - whatever from there.? Click on the title or if the document is in a folder, click to open the folder and click on the title of the document to download. Easy peasy! It is possible that your member may be able to share without downloading, if her computer is set up to share with her Google drive. Right click on the title. See screenshot below. Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Bug Report on Database Transfers
Sharing a Bug Report on Database Transfers submitted today to Groups.io Support.
I'd welcome any thoughts or comments on what I've reported and potential solutions. Many thanks, as always, Milt Baker, owner/chief moderator, Nordhavn Owners Group on Groups.io [Request received] Groups.io bug report?
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Your request (8043) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. ?
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Re: Facebook Integration Issue again
#integration
On Fri, Jan 4, 2019 at 11:08 AM, Laurie Ceccarelli wrote:
Is there something I'm missing??Try logging out of Facebook. Now try to access the page.?You should be able to open the Facebook page, even when logged out. If not, then you still don't have the page settings set up right. See also?/g/GroupManagersForum/wiki/Facebook-Integration? Good luck, Bruce? -- The system Help is your friend.??/static/help |
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Facebook Integration Issue again
#integration
So I've specifically set up a public "page" to integrate with our iGroups.? I've given it a couple of weeks, and when I go to try and add the page under the integration tab, I get a message that our Facebook page URL is not a valid Facebook name.? Is there something I'm missing?? ? ? ? |
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Re: an error occurred ..
On Thu, Jan 3, 2019 at 04:14 PM, <bgrly@...> wrote:
Whose error is this?I can't be sure without seeing the entire reply, but it appears that an attempt was made to send a message using the IP address that isn't allowed to send mail.? From what I could find, that IP is owned by Total Server Solutions L.L.C.? It could have been a glitch or someone 'playing'. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Member Missing Emails
On Fri, Jan 4, 2019 at 02:31 AM, Chris Jones wrote:
just one particular groupApologies, that was mentioned in passing.? Based on the information so far, I'd suspect the member that isn't very active.? One more session with videotron may totally solve this, if they're willing to help.? It seems like they would have a record of the address that marked the spam.? I doubt they would give that out, but maybe they could verify that it WASN'T the member with a problem (reverse confirmation.)? This is assuming that you haven't sent 50 special notices in a month. ;>) Unfortunately, as Shal mentioned, some services tell folks to mark messages as spam to unsubscribe instead of doing it properly. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Mail List Reporting Options
If you only need a quick count, go to the bottom right of the results page and it will give you a total.? If you need more detail, you could export the membership as a csv file and use a spreadsheet to sort on the date joined column.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Member Missing Emails
On Thu, Jan 3, 2019 at 05:22 PM, Chris Jones wrote:
There is only one other "individual email" member with a videotron addressIt wouldn't necessarily just be members of your group that caused this.? Anyone with a videotron address could have marked a message on any group resulting in the 'blocking' of groups.io. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Mail List Reporting Options
Hello, Does anyone have any recommendations on how to pull reporting from mail lists, to track something like an increase in people signing up to various mailing lists?? I see that you can for example click on a mail list>admin>activity>actions(set to joined)>date(set to within 30 days) and then see that list of members (no export option, requiring a manual count).? I'm trying to see if there is an easier way to do this for several mail lists. Thanks in advance for any help! Thank you,
Jacqueline? Jacqueline Serafin Program Manager The Linux Foundation +1 (415) 676-1127 (m) |
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Re: Member Missing Emails
We have a 20+ year old yahoo group mailing list with 7k+ members that we just switched over. We switched everyone on the list that had Selected "No Emails" to "Special Notices Only", then sent out an email outlining why we were switching and where to. And then let everyone know if they didn't want to follow us over to unsubscribe and that we were going initiate the transfer in a week from that email. Still got lots of confused people. :) Paul A. Grosse
On Thursday, January 3, 2019, 5:14:44 PM EST, Shal Farley <shals2nd@...> wrote:
Chris,
Please
send a copy of your member's report to [email protected] - clearly Mark
should be subscribed to Videotron's FBL list, if they operate one. But
in either case I'm sure he would appreciate knowing about this behavior.
Unfortunately, some users have been "trained" to handle unsubscription that way, confusing their legit email list subscriptions with unsolicited emails ("spam").
A behavior that has been reported with some email services is that messages automatically diverted to the Spam folder, and then allowed to remain there until some auto-delete interval, will also trigger this behavior - without any explicit action by the user. That could artificially produce a large number of "reports".
Discarding an accepted message is very bad practice, unless the source of the message is solidly known to be invalid. Reports from a user would not qualify as such. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Member Missing Emails
Chris,
Please
send a copy of your member's report to [email protected] - clearly Mark
should be subscribed to Videotron's FBL list, if they operate one. But
in either case I'm sure he would appreciate knowing about this behavior.
Unfortunately, some users have been "trained" to handle unsubscription that way, confusing their legit email list subscriptions with unsolicited emails ("spam").
A behavior that has been reported with some email services is that messages automatically diverted to the Spam folder, and then allowed to remain there until some auto-delete interval, will also trigger this behavior - without any explicit action by the user. That could artificially produce a large number of "reports".
Discarding an accepted message is very bad practice, unless the source of the message is solidly known to be invalid. Reports from a user would not qualify as such. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Bruce
Frances
Milt Baker
Jacqueline Z Cardoso
Laurie Ceccarelli
Duane
Paul Grosse
Shal Farley
Hello Groups.io Support Team,
I believe I've found a Groups.io bug, and this is to report what I've found. And to ask for help in getting it fixed.
Background.?
I'm the owner and chief moderator of Nordhavn Owners Group or NOG. Our Groups.io address is:?/g/nog?
Our group transferred from Yahoo Groups on 2-23-2018. Our group has 750 members and averages a dozen or more posts a day. The group exists for owners of Nordhavn yachts, and has been in business since 2003. I've been owner/chief moderator since 2009.
My name is Milt Baker. To avoid confusion, I'll refer to myself in the bug report below as Milt.
Bug Report.?
NOG on Groups.io has a database called Owners List. Records 1 thru 260 in this database were transferred over from NOG's Yahoo Groups Database (AKA Owners List) to Groups.io 2/23/2018 when our group was moved. All of those records appeared on Groups.io with Milt's name and picture at the top. I'm almost certain Milt's name and picture there now had to do with the changeover from Yahoo Groups to Groups.io since Milt was the owner of NOG at Yahoo Groups and is the owner of NOG at Groups.io. My hypothesis is that a bug somewhere in the Groups.io transfer code caused Milt (as owner of the Groups.io NOG group) to be shown as the owner of every line/record. The Owners Group on NOG's at Yahoo Groups did not show Milt on any record except the one for himself.
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2. All records in the NOG database on Groups.io numbered 261 or higher (all created 4/4/2018 or later) appear to function correctly, no doubt because they were created directly by the member on Groups.io, rather than being transferred over from Yahoo.
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3. The database permissions on NOG on Groups.io is set to the most permissive setting possible ("Subscribers can view and edit tables").
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4. The "line owner" in the NOG Owners List database is the only one allowed make changes on that line. Since Groups.io sees Milt as the line owner, Milt is the only person who can make changes. Ergo, the person in the line/record cannot edit the line/record.
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5. On a hunch, I checked a different Groups.io group that transferred over from Yahoo shortly before NOG did. That group is NordhavnBigBoats group (/g/
Very interesting that it's taken almost a year to uncover this issue! That¡¯s a good indication that the NOG Owners List database is barely being used by our members, so the issue I'm raising here is more an academic one than a serious problem for our group. Nonetheless, I'd like to sort it out, and I would appreciate help from Groups.io in doing so. I also believe this apparent bug ought to be fixed so it does not affect other groups transferring from Yahoo Groups to Groups.io.
Finally, let me say our group's experience on Groups.io has been first-rate, a giant step up from Yahoo Groups. Our moderators and members are very happy to have such a wonderful, reliable, smooth-operating home for our group. Thank you, thank you, thank you, Mark and the rest of the Groups.io team!
Milt Baker
Chief moderator and owner
Nordhavn Owners Group