Received from Bruce Bowman at 1/8/2019 02:16 PM UTC:

This suggests to me that your subscriber simply clicked the wrong button in the dialog box ("report" instead of "cancel").

Assuming the subscriber clicked the wrong button... false reports from this cause probably could be prevented by requiring a reason be given... check for at least 10 characters as a reason and don't accept the report until one is given. That should be enough for someone clicking accidentally to say "Oops" and cancel the report.

Just thinking out loud.

Jim H

开云体育

Sue

My BT appears to be with Yahoo too. I have just sent a message to the group, after marking all the joining emails as "not spam". The message duly arrived in the spam filter of each email account.

I had a look for how to disable the spam filter, but unfortunately I do not seem to be alone in being unable to disable it, and in being angry about that and about its ineffectiveness. Unfortunately many of the target group have only BT email addresses.

I am amazed that no-one else has had a problem. They must use some technique to identify spam, and I had hoped the groups.io software would have been designed not to fall foul of it.

Thanks for your feedback, which is helpful

John Clube

Chris

BT had changed its layout, hiding the spam inbox. I have many BT email addresses, and for testing purposes I sent invitations to other email addresses belonging to me. I have since located the spam inboxes, and found all the messages in them. I them marked them as not spam, and accepted the subscribe invitations. All subsequent acknowledgements went straight to the spam inboxes.

I have been trying to turn off the BT spam filter for years, and still cannot find out how to do it. It would be really great to know, because I will clearly have to tell other people how to do it. I am very happy to turn it off, as I observe it lets through all spam and traps only wanted messages.

It would be very helpful to know how you turn off the spam filter.

Thank you very much for your help. I am surprised nobody else has experienced this problem. I am now going to see if messages get through.

Thanks again

John Clube

Nothing helpful to add but just to say, I'm also with BT and one of those who are still served by Yahoo and I don't have a problem with missing group messages or them going to spam.

Hopefully any/all information will help pin-point the problem.

Sue

* Matters are complicated by the fact that
BT's mail service is actually provided by
different providers; at one point it was all handled by
Yahoo but BT set about migrating to (I think) CPCloud. Then,
for whatever reason, I think the migration stopped so that
some users are on CPCloud (me, for example) while others are
still on a service provided by Yahoo.

On Tue, Jan 8, 2019 at 08:47 AM, Andy W wrote:

I’m looking to see if it’s possible to limit moderator privileges to specific group features such as the calendar and database so I can define one Moderator who only has access to update the calendar and another that only has access to update the databases for example?

As you have discovered, you can only fine-tune Moderator privileges to those features already listed in the Moderator's member record (e.g.: hashtags, integrations, subgroups). At this time there is no way to designate a single Moderator to handle all Calendaring and Database management for your group; even making them a co-Owner doesn't help.

As I see it, if I define someone as a moderator of a group (without setting any additional privileges) then as a minimum they would get the ability to manage all features: Calendar, Chat, Database, Files, Photos, Polls and Wiki (assuming they’re made available in the group settings).? Am I correct?

Yes, if you have the corresponding features set up that way in the group settings. In essence, if you give Moderators certain permissions for a feature, those permissions apply to all of the Moderators.

I hope I'm making sense.

Regards,
Bruce
--
The system Help is your friend.??/static/help

On Tue, Jan 8, 2019 at 02:16 PM, <paddler@...> wrote:

This works instantly with gmail, but sadly seems to result in all messages to BT addresses being blocked.

For the avoidance of doubt do you actually mean blocked, or are they getting shunted off into users' spam boxes? I am a BT user (for those who may not be aware BT is British Telecom) and I have never had any trouble with messages being blocked, although something in the chain is only too keen to label them as spam or suspect. This became so frustrating that I turned off BT's spam filter so that nothing gets filtered off at all, although if the system (more of that later *) is unhappy it puts either [Spam] or [Suspect] in the subject line as an advance warning.

* Matters are complicated by the fact that BT's mail service is actually provided by different providers; at one point it was all handled by Yahoo but BT set about migrating to (I think) CPCloud. Then, for whatever reason, I think the migration stopped so that some users are on CPCloud (me, for example) while others are still on a service provided by Yahoo.

It might be worth your members trying to find out which organisation actually provides their mail service, irrespective of what it says on the tin, to see if any problem you have is "actual" provider related.

Chris

开云体育

On Tue, Jan 8, 2019 at 08:46 AM, Yvette Money wrote:

No, the email message didn't include any further information.

This suggests to me that your subscriber simply clicked the wrong button in the dialog box ("report" instead of "cancel").

Like many activities, it seems that reporting a photo does not generate a log entry.?
?
Interesting that it doesn't when I could see log entries when someone added or edited a photo.? No deleted photo entries noted though on the day in question.

Many features have been added to groups.io over time and the notification/log system has not kept pace. There is a "notification overhaul" on the "to do" list but no indication as to when that might actually happen.

I've gotten no word back from Mark yet on the bad email link, but when actual bugs are discovered he's pretty good at giving them prompt attention.

Regards,
Bruce
--
The system Help is your friend.??/static/help

Hello
Although I have very limited IT knowledge, I am trying to set up a mailing group for coordinating sporting activities.
I managed to set one up on a WP Mailster plugin, but find that Google will block (most) messages to gmail addresses. I get a Remote server replied: 550 5.7.1 DMARC initiative. n1si38007006wrm.139 - gsmtp error message
So I moved to Groups.IO, much nicer as a mail group. This works instantly with gmail, but sadly seems to result in all messages to BT addresses being blocked. There is no error message, the emails just disappear into the ether.
In need a system that will succeed in delivering emails to people with a wide variety of email addresses. Is there some sort of special setting that would achieve that?
Any ideas? Is this a common experience, or should I be asking my ISP about it?
Thanks in advance
John Clube

Hiya.

All Day events (birthdays/anniversaries?) in our extended family group have the same settings: Timezone is (GMT-05:00) America/New York, and we set the reminders to be 5 minutes before the event.

The cal-reminder for all day events in our group was sent out at 11:55 pm EST through the end of December, yet the reminder for our first all day event in January was sent out at 2 pm (and we have yet to receive the reminder for today's all day event).

As our group spans different time zones, we'd like them sent at 11:55 pm EST, as used to be the case.

Thanks for any advice/assistance,
Abby

Andy --

As you have discovered, the deletion of old attachments does not occur in real time.?I'm not personally aware of how frequently groups.io purges old attachments from groups over quota or how much additional "grace" storage is provided.?

If you are having problems uploading files/photos and want to get ahead of this see?/g/GroupManagersForum/wiki/Deleting%20attachments,%20files%20and%20photos

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

On Tue, Jan 8, 2019 at 07:46 AM, Andy W wrote:

It wouldn't seem to make sense to have plans with certain storage limits if these could by overcome simply by creating another subgroup so it looks like something could be wrong here or am I missing something?

That's how it works, good or bad.? I asked Mark about it awhile back because I had the same concern - creating new subgroups for more storage.? Hopefully, not many people will try to 'work the system' by doing this, but it is available.? If it gets too bad, I suspect he'll do more work to prevent it, but it's not a high priority right now.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

开云体育

开云体育

On Mon, Jan 7, 2019 at 08:23 PM, Bruce Bowman wrote:

Did the email message you received include a statement as to WHY the photo was reported (i.e.: anything between the ---- lines)?

Thanks for your response Bruce.? No, the email message didn't include any further information.? I copied the message in it's entirety here so what you see above is what I got.

Like many activities, it seems that reporting a photo does not generate a log entry.?
?
Interesting that it doesn't when I could see log entries when someone added or edited a photo.? No deleted photo entries noted though on the day in question.
--
Yvette in Ontario

Hi,

I'm evaluating groups.io on a basic plan at present and have question about storage limits (I've read the Wiki on the GMF about managing attachments etc.).

I created a subgroup and started adding files and photos to that until it reached just over 1GB (at which point the upload buttons became greyed out) but this is not reflected in the main group statistics. I can see from my main group Admin > +Upgrade screen that it is using 48MB out of 1GB available and that 48MB was added after the uploads to the subgroup became unavailable.

It wouldn't seem to make sense to have plans with certain storage limits if these could by overcome simply by creating another subgroup so it looks like something could be wrong here or am I missing something?

It would also be helpful if:

- The main group statistics included those of the its subgroups
- The amount of storage used by each subgroup was shown

Thanks,
Andy

开云体育

Oh okay, thanks I will try that now. No sense in having that many bouncing members. Ilene ? ? ? ? ?

On Mon, Jan 7, 2019 at 07:34 PM, magicalkingdomgroups@... wrote:

Is this a bug?

No, Bulk Remove is a different function than Remove.? If you had used the Action box (at the bottom) to select Remove, they would be gone.? For Bulk Remove, you have to enter each email address.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

开云体育

I?was doing some clean up in my groups and saw that I have 155 bouncing members out of a group that has 682 members. I was tired of sending bouncing probes because they haven't been acted upon. I think those email addresses are no longer being used. ? So what I did was put a check mark in the display name column which checked off the whole line of members. Then next to the word bouncing I clicked BULK REMOVE ? Then a pop up came up asking me to put in emails. Well I wasn't going to put in emails of those members thinking the bulk remove would have removed them. ? Nope, no member was removed. Is this a bug? Ilene ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ??? ? ? ? ?