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Re: Can't pay - says "We are experiencing issues connecting to our payments provider"
On Fri, Nov 8, 2019 at 12:53 PM, Herb Gellis wrote:
Curious. This worked in Chrome. I had been trying to use my usual FireFox, which does have some controls.Glad you were able to get it to work. First thing that was different is that as part of the credit card info, it also wanted my zip code. It accepted all this and never asked for my name or address! It had only an email address.I think groups.io uses Stripe to collect payments. Not sure how that all works, or what info might it have been gleaned from your existing account information. Bruce |
Re: Staged
#transfer
Bruce,?
? ?I appreciate your detailed response. ?I definitely do not want to loose ownership of our prior content... All that said, you?can?transfer everybody and simply not notify them. You will have to create a custom Welcome Notice and make it?inactive. And there is a checkbox on the transfer edit page where you can?disable?the "you've been added" notification. If you do both -- and exercise some restraint and?don't post anything?to the group -- you can achieve the full transfer objective and simply spring a surprise on them later (in your case, in a "month or so"). If I elect to make the Welcome Notice?inactive, and also?disable the "you've been added" notification, the members will not have any inkling I made the switch, correct? ?I just don't want to confuse matters, now that we got them off YahooGroups. Then, later, when I elect to proceed with using groups.io, how will I "activate" the group? ?Is there a way to send the Welcome Notice and the "you've been added" notification at that later time? ?Or is there another way? You cannot have two transfers from the same Yahoo Group scheduled at the same time, so you'll have to set up the first one with the group content, wait for it to complete, delete it from your transfer list, and start over to bring over the members. Small wonder that virtually no one is exploring this option. Is there an option for me to set up the transfer with the members and the archive content, and then just hold off on the step to Welcome/Notify the members, i.e. freeze the process after everything is exported form YahooGroups, but before the members are alerted? ? One more question: Before welcoming/notifying new members, can I edit/update some of their email addresses? ?As I went to transfer from YG to GoogleGroups, I came to know some people have new email addresses.... With increasing appreciation for the issues involved, and for the time you and possibly others take to answer... -Lisa Best, -Lisa |
Re: Possible to search the Directory?
Kelly Misegadis
Thanks so much for the quick reply.? Maybe Groups.io will consider these 2 enhancements for the future then: 1. change the sort order and 2. add a search capability.
?
Kelly, Ellie, Timo and Dice (The Boston Bunch)
[Mod Note: Here's a reminder that no one from groups.io management monitors GMF. We are strictly a peer-to-peer help group.] ?
?
On Friday, November 8, 2019, 09:47:21 AM MST, Bruce Bowman <bruce.bowman@...> wrote:
?
?
On Fri, Nov 8, 2019 at 11:40 AM, Kelly Misegadis wrote:
But, is there a way for non-moderator to Search the Directory?? That would be a lot more useful than having to scroll through pages and pages of members to find the person you are looking for.The Directory has no search function, and you can't even invert the sort order. I agree that either or both would be handy. Note also that the group Directory is an index of member profiles, NOT a complete member list.?If a member has not created a profile, or has chosen not to share it, their "profile" will appear to Moderators and Owners only. If you want every member to see every other member, you have to make the Member List visible to them via settings (Admin->Settings->Privacy->Members Visible). See?/g/GroupManagersForum/wiki/Directory-and-Members-List?for further details. Bruce -- Kelly Misegadis |
Re: How Can I Export 1300 Members List from YG
#yahoo
Shal, isn't it standard procedure when something goes wrong in the transfer process, to delete the transfer and start over?? And no extra charge?? I thought I'd read that happening here with other groups.
Terri |
Re: How to approve "pending" members imported from YG?
Thanks for your help, Duane. Here's what happened (I think): In the settings, I had specified that a notice NOT go to the Yahoogroup. So, almost 1000 are in but they don't know it. ? thanks so much!?? |
Re: Can't pay - says "We are experiencing issues connecting to our payments provider"
Curious. This worked in Chrome. I had been trying to use my usual FireFox, which does have some controls. First thing that was different is that as part of the credit card info, it also wanted my zip code. It accepted all this and never asked for my name or address! It had only an email address.
|
Re: How Can I Export 1300 Members List from YG
#yahoo
Dale, I can fix the problem myself if I could just Export all 1300 members in a CSV from Yahoo. In addition to the other suggestions, there's an add-in for the Chrome browser that will produce a CSV with the entire list.: It is free, but takes a bit of technical effort to install and run. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Can't pay - says "We are experiencing issues connecting to our payments provider"
On Fri, Nov 8, 2019 at 11:57 AM, Herb Gellis wrote:
I'm on Step 1 of YG Transfer... I put in my credit card number info, and push Upgrade Your Group. I get this message, along with "Please check your internet connection and try again".Enter the credit card number in sequence, no hyphens or spaces. Did you also?enter your expiry date and CVC number at the far right? You have to provide that, too. Also, how does this process know who I am (name, address) for the credit processing? Or will I be prompted.You will be prompted for that once you get past the initial card info screen. If it still doesn't work, you might have to send us a screenshot (with any credit info redacted, of course). Regards, Bruce |
Can't pay - says "We are experiencing issues connecting to our payments provider"
I'm on Step 1 of YG Transfer... I put in my credit card number info, and push Upgrade Your Group. I get this message, along with "Please check your internet connection and try again".
Internet is fine, tried it more than once, same problem. Also, how does this process know who I am (name, address) for the credit processing? Or will I be prompted. Completely stuck here! |
Re: Bouncing Members
OK. Thanks for the information, Bruce and Duane.
When I first took over administration of "T-VOG" at yahoogroups.com about a year ago, there were 140 "bouncing" addresses. Nobody had ever paid any attention to the bounce reports. I put a lot of effort into recovering as many of those members as possible, and removed all the rest. I'm trying to run a tight ship, now that my list is pretty clean. I guess the occasional "soft bounce" from yahoo's servers are just a fact of life. -- David Bryant Canyon Lake, Texas / |
Re: Move messages AFTER group transfer?
Works fine here. You *did* put the hashtag in the subject line, right?LOL, yep, I guess it does pay to read the instructions :) I was putting it in the body.? I just tried it in the Subject, and it seems to have worked as expected. Much thanks for walking me through this, and my apologies for missing that key step in the Help docs. Ron |
Re: Possible to search the Directory?
On Fri, Nov 8, 2019 at 11:40 AM, Kelly Misegadis wrote:
But, is there a way for non-moderator to Search the Directory?? That would be a lot more useful than having to scroll through pages and pages of members to find the person you are looking for.The Directory has no search function, and you can't even invert the sort order. I agree that either or both would be handy. Note also that the group Directory is an index of member profiles, NOT a complete member list.?If a member has not created a profile, or has chosen not to share it, their "profile" will appear to Moderators and Owners only. If you want every member to see every other member, you have to make the Member List visible to them via settings (Admin->Settings->Privacy->Members Visible). See?/g/GroupManagersForum/wiki/Directory-and-Members-List?for further details. Bruce |
Thanks all at gio!
¿ªÔÆÌåÓýJust a word of thanks for a seamless process. 12 days after getting the transfer initiated and paying the transfer fee, we have gone from 667 before us in the queue to a faultless transfer today. ? I¡¯m massively impressed! ? Thanks again ? Cheers ? Craig |
Possible to search the Directory?
Kelly Misegadis
Hello,
? I searched the archives and if this question is there, I overlooked it so my apologies.? But, is there a way for non-moderator to Search the Directory?? That would be a lot more useful than having to scroll through pages and pages of members to find the person you are looking for. Thanks so much, Kelly Misegadis |
Transfwr Agent Invite Success!
Hello All. We had been trying to invite the Transfer Agent [ transfer @ groups.io ] to our old Y!G group since October 20th without success.
We had floolowed the detailed steps and had our new Groups.io group set up and upgraded to Premium but nothing was happening with the Transfer Agent invites. It was getting frustrating. Finally we canceled the transfer of our new IO group which was in progress but stuck and went back and lollowed the steps all over again and then re-invited the Transfer Agent. This time it worked and the TA invite was accepted and acknowledged by GIO and we received the Easy Transfer email from GIO. Shortly afterwards the TA showed up in the Member Roster of our old Ygroup and we were able to promote it to Moderator status. After that we once again requested the group Transfer to begin and received a confirmation message that we were 'in the queue'. Now we can relax and wait for the transfer to be completed. MORAL of this story for other YGroups owners who may also be somehow frustrated or stymied: Be sure that you follow the steps provided for the transfer sequence exactly iN ORDER. We may have gotten out-of-sequence somehow with our initial attempts and so the transfer request was not proceeding. When we re-started the process and carefully followed the steps the transfer finally did start. Cheers! Paul M. Owner ¨C MadronaMoms /g/MadronaMoms - - |
Re: Move messages AFTER group transfer?
On Fri, Nov 8, 2019 at 11:21 AM, Ron wrote:
Unfortunately, this doesn't work.? I did this, created a new tag, set the No Email flag, and then started to move the missing messages.? They are being E-Mailed to members, and when I look at the Hashtags section of the group, the new tag is active, but no topics are found.Works fine here. You *did* put the hashtag in the subject line, right? Bruce |
Re: Move messages AFTER group transfer?
Ron -- Create a hashtag with the "no email" flag set, and add that hashtag to each such message. That will do what you want. Unfortunately, this doesn't work.? I did this, created a new tag, set the No Email flag, and then started to move the missing messages.? They are being E-Mailed to members, and when I look at the Hashtags section of the group, the new tag is active, but no topics are found. |
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