Problem with use of "info" subgroup to receive emails from nonmembers #email #subgroup

#46947

I'm having trouble trying to use the email address for our "info" subgroup to receive a verification code.? We wanted to use this email addrdess as the new login email for our Zoom account, but to make that change requires us to input a verification code sent from Zoom to this subgroup address.??

I never received the verification code, so checked the activity log, which showed the following:? "Non-member bounces+15570388-4d03-info=deepriversangha.groups.io@... attempted to send message "Zoom password reset confirmation" via email".? I have changed the settings for the subgroup to accept messages from non-members, but still am unable to receive a verification code sent from Zoom to this subgroup email address.

An email sent to this address from my personal gmail account does not have a problem being delivered to the subgroup members.

Thanks for any assitance on this problem.

Bill Patterson?

Re: Not getting posts from specific member

#46946

On Wed, May 1, 2024 at 09:42 AM, Paula K. Parker wrote:

I got the initial post from this week's panelist, but I haven't received any more of his posts or any of the members' responses to his post.

Sound like you may have accidentally muted that topic. If so, go to /topics?m=1 and unmute it.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual

Not getting posts from specific member

#46945

Our group has panelists who lead weekly discussions.

I got the initial post from this week's panelist, but I haven't received any more of his posts or any of the members' responses to his post.

I have received posts from other members.

I'm not sure what to check.

Thanks,?
Paula Parker?

Re: Message compose Hamburger Menu

#46944

On Tue, Apr 30, 2024 at 11:12 PM, KWKloeber wrote:

See below, on my iPhone X, iOS app, Icons available in portrait vs landscape mode.

If you haven't already, I suggest reporting this in beta; I doubt Mark knows about it. Be sure to specify you're using the iOS app.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual

Re: Group Settings

#46943

Andrew . . .


On Tue, 30 Apr 2024 22:33:45 +0000, "Andrew Cutz" <andrewcutz@...>
wrote:

I am not sure where to find the group settings for my list!  I am a newbie.
Frances explained where to find the group settings. However, if you have more
than one groups.io account, if it also is a member of your group and doesn't
have moderator or owner status, you won't see the group settings if you log in
with the account that isn't a moderator/owner. 


Donald 



----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM   /g/Ham-Antennas
/g/HamRadioHelp    /g/Baofeng
/g/CHIRP  

Re: Mute and unfollow

#46941

On Wed, May 1, 2024 at 04:17 AM, SafeTex wrote:

what's the difference between "mute" and "unfollow"

Mute means that you don't want to receive any messages with that hashtag.? Unfollow is used after you've started following (always getting) messages with a specific hashtag and no longer want to.

You can see which hashtags you have muted at /mutedhashtags, as well as unmute them from there.

Duane
--

Lots of detailed information can be found in the Owners Manual and Members Manual.

Re: Where had the billing link gone?

#46940

On Wed, May 1, 2024 at 04:16 AM, Epicatt2 wrote:

no longer see the 'Billing' link in the left hand column

It's now at Admin > Preferences > Billing.

Duane
--

Lots of detailed information can be found in the Owners Manual and Members Manual.

Re: We want this setting, currently messages are public

#46939

On Wed, May 1, 2024 at 04:16 AM, Marie Kochaver wrote:

Group listed in directory, private messages

Go to Admin > Preferences >Settings, then in the Privacy Panel, choose that in the Visibility box.? You'll have to confirm that you want to make the messages private since this can't be reversed.

Duane
--

Lots of detailed information can be found in the Owners Manual and Members Manual.

Mute and unfollow

#46937

Hello

We're trying to set up something a bit complicated and I'm so confused

Firstly, what's the difference between "mute" and "unfollow"?

And secondly, when I go into hashtags, I see for instance

where the bottom right button has "contradictory" options, and you don't know what the current setting is

So I click on it, then get taken to

where I mute the topic, but when I go back to hashtags (second screenshot); it is the same, so I never know what the present status of the hashtag is (muted or unmuted)

This seems so unfriendly and counter-intuitive. Am I missing something obvious?

Thanks in advance

Where had the billing link gone?

#46936

My renewal is coming up but I can no longer see the 'Billing' link in the left hand column.

What all the recent upgradings, is it now just somewhere I have not thought to look?

Would like to know before the renewal time for my group arrives (end of MAY).

TIA

Paul M.
CostaRicaLiving - Owner

==

We want this setting, currently messages are public

#46935

Group listed in directory, private messages

The group will be listed in the public directory of groups on Groups.io, but the message archive will be viewable only to group members. Also, message content will not be discoverable by web search engines.

Re: Message compose Hamburger Menu

#46934

Bruce

See below, on my iPhone X, iOS app, Icons available in portrait vs landscape mode.

Also, my experience is that for all icons to be available on narrow screens, one must be in landscape before opening the app. ?Simply rotating doesn't work. ?
On wider (pad) screens all icons are available in portrait mode.?

Portrait:

Landscape:

Re: Group Settings

#46933

On Tue, Apr 30, 2024 at 05:59 PM, Andrew Cutz wrote:

where to find the group settings

Left menu - Admin > Preferences > Settings

Duane
--

Lots of detailed information can be found in the Owners Manual and Members Manual.

Re: Group Settings

#46932

On Tue, Apr 30, 2024 at 06:59 PM, Andrew Cutz wrote:

I am not sure where to find the group settings for my list! ?I am a newbie...

?

Admin, Preferences, Settings.
If you don't see this, you aren't a group owner or moderator with the right preferences.
Don't forget Notices as well.

See also /helpcenter/gettingstarted

Frances
?
--
Help available from Groups.io help and GMF wiki.

?

Group Settings

#46931

开云体育

I am not sure where to find the group settings for my list! ?I am a newbie...

Thank you for your help.

Andrew Cutz, DIH, CIH, FAIHA

Moderator, GlobalOccHyg List

?

‘Think Globally, Act Locally’

Re: Badges

#46930

Bruce

My wonderment is about the badges (in this case “13”) on the various Groups’ icon, not the purpose of the icon itself.)

Re: Help email?

#46929

On Sat, Apr 27, 2024 at 12:51 AM, Karen R wrote:

I am? ?unable?to?get any answer? from? the? generic help?on io? regarding?the unbanning of the owner?of an io group I assist on.?

Accounts are typically banned by system admins for blatant violation of the groups.io Terms of Service.

See also the FAQ for what types of groups are not allowed.

There is nothing anyone can do to help you get these addresses unbanned.?

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual

Re: Message compose Hamburger Menu

#46928

On Tue, Apr 30, 2024 at 04:31 AM, KWKloeber wrote:

I don't THINK so - I believe that the ... menu (on the left) still disappears when in portrait orientation.

So far, I have been unable to make this icon disappear. If you're seeing it go away just switching from portrait to landscape, that seems like a bug.

I assume you're using the phone app? Which one? If not, what browser/device??

Please note that if the group is set to Plain Text only, many of the icons will go missing, not just the ellipsis.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual

Re: Badges

#46927

On Tue, Apr 30, 2024 at 05:09 AM, KWKloeber wrote:

Can someone 'splain how the messages badge is "supposed" to work??

It's a shortcut to the Messages display of that group. If you're already there, it won't do anything. I remain a little unclear on what you expected it to do.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual

Badges

#46926

Can someone 'splain how the messages badge is "supposed" to work??
When I open one of my groups and it appears, it doesn't seem to "work" as I would imagine it **should** but there is no info about it that I can see in either of the Help manuals.?