Premium Support Response Time?
Hello, Does anyone happen to know what the anticipated turnaround time is for support cases opened on premium accounts? I submitted a request via email a couple of days ago ( [email protected] ) and
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JeffH - W4JEW
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#35834
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Re: RSVP to waitlist
#rsvp
<snip> Jeremy -- If it was working previously and now is not, it's likely related to this recent change: https://beta.groups.io/g/main/topic/79125559 I do not personally use the RSVP feature and
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Bruce
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#35833
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Re: Determining active members (and removing the inactive)
Including an unsub link strikes me as a pretty good idea. Bouncing doesn't help for those on No Email, because they are never sent any group messages. You have to send something manually (via the
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Bruce
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#35832
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RSVP to waitlist
#rsvp
I have been running regular meetings for a few months. The next one is coming up in January and is formatted and set-up the same as all previous meetings (0 attendees for unlimited) and requests RSVP.
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Jeremy Walter
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#35831
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Re: Determining active members (and removing the inactive)
Duane wrote: You mean sending a Special Notice message asking if they want to stay in the group and provide an unsubscribe link for those who don't want to stay? I'm missing something here. Can't you
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Marina
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#35830
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Re: Message Formatting
Like Robert, I wish it didn't. I prefer the horizontal rule below. Bruce Check out the groups.io Help Center ( /helpcenter ) and groups.io Owners Manual (
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Bruce
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#35829
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Re: Determining active members (and removing the inactive)
Bryan, I think spreadsheet filtering and private mailer is the only viable mechanism. The GUI shows some detail about last activity, but that's a manual process that only works to handle individual
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Terry Slattery
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#35828
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Re: Lost control of my list eejh
Deleted my second addr account on groups.io
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I.Weiss/z <i.weiss@...>
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#35827
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Re: Lost control of my list eejh
I think we all understand that. Post to the group using your phone. Then check your Activity log ( /g/GroupManagersForum/message/35813 ) and tell us what the first entry says. Until
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Bruce
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#35826
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Re: Lost control of my list eejh
I looked through the manual for trouble shootingI? will relook but on first glance the stoppage is strangeAll was good working week until a few days agoSent from my GalaxySent from my Galaxy S5e
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I.Weiss/z <i.weiss@...>
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#35825
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Re: Lost control of my list eejh
It only works when I post through my browserSigned into my i.weiss@...? accountAnd it all works wellSent from my GalaxySent from my Galaxy S5e :-¡Â)?G-d Plz Reveal Moshiach Tzidkainu this
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I.Weiss/z <i.weiss@...>
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#35824
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Re: Lost control of my list eejh
I have just tried to clean up.Eejh is owned under i.weiss@...? me solelyI also post from a second addr meirweiss@...? also my email addrThe addr in question i am inquiring suddenly
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I.Weiss/z <i.weiss@...>
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#35823
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Re: Lost control of my list eejh
I just noticed that you started your group a few days ago.? You should probably read the Owners Manual ( /helpcenter/ownersmanual ) and the Members Manual (
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Duane
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#35822
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Re: Lost control of my list eejh
What a mess I have madeI'm sorrySent from my Galaxy S5e :-¡Â)?G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!
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M?ir Weiss/z <meirweiss@...>
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#35821
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Re: Lost control of my list eejh
M?ir, I see that your group is set to *Posts to this group require approval from the moderators.* Try looking here to see if your messages are in the pending queue: /g/eejh/pending
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Pete Cook
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#35820
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Re: Determining active members (and removing the inactive)
They will all be converted to Special Notices Only.? I did that on my groups last year.? I wouldn't do it very often, but you could send a message as a Special Notice so it would go out to
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Duane
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#35819
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Re: Lost control of my list eejh
You've posted in this topic using 2 different email addresses.? That means that you have (at least) 2 accounts on GIO.? You must send from the account that's a member of the group in order for it to
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Duane
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#35818
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Re: Determining active members (and removing the inactive)
Regarding disabling the "no email" option:? What would happen to existing users who are already set to "no email" if this option is then disabled?? Do they remain set at "no email", or are they
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Bryan Jones
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#35817
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Re: Determining active members (and removing the inactive)
Not an answer for you within the Groups.io environment, sorry:? I exported the user list, used Excel to filter to the "no email" users, copied the email addresses, and using my own email client sent
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Bryan Jones
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#35816
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Re: Lost control of my list eejh
PsEverything was working a few days agoI did not change my email addrsIf I post today from the website it is accepted?But suddenly not from my other email apps primarily? Samsung? mail app.I am
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M?ir Weiss/z <meirweiss@...>
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#35815
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