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So I have a small group that I migrated from Yahoo last year. Premium plan. I used a two-factor authentication app on my phone to do the initial creation and like an idiot didn't write down the backup

Your Elemental group is probably over its storage quota. See /g/GroupManagersForum/wiki/7137 for symptoms and remedies. Regards, Bruce Check out the groups.io Help Center (

Good morning, A colleague wrote today about being unable to upload a file to our Files section. I had her email the file to me to try myself, but the problem seems to be that selecting New, and Upload

Kayelle -- As Frances and Duane have both said, go to Admin>Activity. Every post to your group generates an entry in the log. If a post goes into moderation, the log entry will tell you why. Regards,

Have you looked at Activity to see what your messages are doing? For example, are you using a hashtag that requires moderation? Or are new topics moderated or moderated after a certain date? You can

I'm just writing a text response like I am now. But I keep having to go approve it, even though I'm the owner and not on moderation. I've looked at every aspect of the group and can't see any reason

Thanks Duane and a BMaverick. It was the attachments that were causing the problem. It was hard to see because most messages had small attachments because of the nature of the group. I had wondered

That would depend on what you searched for and what the results were.? I'm sometimes caught off guard when I see a result I wasn't expecting, but it matches the search term in an unusual way. Duane

Hi Donald I have to say I have received replies to my pending subscription questions even more vague than that but turned out to be genuinely interested in the group, some people don't like answering

Interesting - I have two accounts - one as an owner/moderator ( there is also a co-moderator) and the other as a test.? I've just logged in with my test membership and, in the Directory, searched for

We use the 1 approved post before being able to post without moderation, but we're thinking of changing that to 2. Donald wrote: ---------------------------------------------------- Some ham radio

Donald, Not that I know of. I don't believe that messages sent to the +subscribe address are stored anywhere. Just the activity log. Shal -- Help: /helpcenter More Help:

wrote: One of the great features of gio is you can set it to automatically set new subscribers to moderation, and have it automatically remove them from moderation after a set number of moderated

Is there a way to inspect the email manually to get the originating IP address since it may not be present if they subscribe by email? wrote: ---------------------------------------------------- Some

If they apply via email using the +subscribe address, none of the extra information is included.? If they apply via the web, it's included.? The email will tell you if they applied via web or

We had a spammer try to join some ham radio groups. He made a very general comment that was so general that we knew his next post would be spam, so I notified the group owners and they took swift

Kayelle, In my moderated group, I need to approve ANY message from ANYONE that has a FILE attachment or PHOTO attachment.? This way, the attachments are screened first and cleared before sending out

Lee, If you are not into GIO with the same email that you used when you created the group, you are someone else. That's my first guess. The other is that you are on the web, but just viewing public

It should look like this photo. Note the word "Owner" next to the Home link. Is it possible you have more than one account, and that you're logged into a different account than the one you used to

Log in with the email address you used to create the group (unless you changed it on the group.). See /g/GroupManagersForum/message/35145 Admin is a dropdown menu. Open it up. Frances