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that must be it, the account would probably have been disabled, and therefore disappeared, allowing me to only bulk delete them. aha moment. thanks, Duane Bob ________________________________ Sent:

I am a tutorial writer that writes tutorials for people to follow to create stationary to be used in e-mails using PSP. Either using through Incredimail or outlook or any e-mail program that they can

See /helpcenter/ownersmanual/1/customizing-group-settings/privacy-settings , way down at the bottom, Email Address Visibility in Archive. Duane -- The official Groups.io user

Hi All,? I posted to our group recently, referring to an email address that they could write to, but the email address was blocked out on the main page.? It shows up when the email came to my inbox

Another thought or two... You can't split a topic at the first message in the topic...only the second and subsequent messages. If you're looking to change the subject line at the very first message

I tried the help section one more time and still it's a no go via step-by-step. Also at the bottom of the help page, it shows a TIP to put the message thread in Moderation.? I tried that too, then

OK, went to the top and noticed this ...? It's all set to topic.

Not on the group I co - own they aren't; they turn up and we have to patiently explain that attachments are not enabled. Chris

If your group has attachments disabled that may be why it's held up. If so, let us know, as that seems like a bug...a non-compliant message should never make it to moderation. Have you tried deleting

Did you read the Note near the top of that page?? I've been bitten by that a couple of times. Duane -- The official Groups.io user documentation is in the Groups.io Help Center (

From the provided screenshot, you appear to be in Messages view. You have to be in Topics view?for Split Topic to appear in the More menu. Select that from the blue pull-down menu at upper left. Hope

So, I went to the HELP, found how to do a SPLIT TOPIC.? Oddly, that hamburger MORE option is not found. Here is the help ...

Bob -- We got one of those recently here in GMF, too....word for word. Shal headed it off in moderation and told the guy to repost when he had something relevant to say. Was the ad about covid-19

That would be setting the group to all messages moderated, then changing individuals to Override: Not Moderated as you see fit.? The problem with this is that if a scuffle breaks out, there's no easy

Looking at the setup options, one thing I didn't see is how to have it set new members as moderate, but without a message count. Meaning they stay moderated until a moderator sees enough meaningful

That's the message archive; an owner or moderator (permissions permitting) can see the full email address in the members list. Chris

There's a setting that controls how Groups.io displays email addresses in archive. Go to Admin > Settings and then look at the Privacy panel for "Email Address Visibility In Archive". Don't forget to

Generic messages like that are a red flag for me.? This is one reason that it's good to set the Unmoderate After to 2 or more and let the system handle it. I thought of one last possibility.?

Thanks, Shal, appreciate your thoughts here. I have searched the members admin list successfully looking for other members with both email, display name and fragments of each without issue before.

thanks Bruce. I checked log they signed up via web as member sent "new topic" message saying "Hello, glad to be here, excited about the group content" I approved this first message, since all new