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2FA is at her account level so you wouldn't be able to delete that. You could remove her from your group and add her back in with a different email but that would be using a different account. If the

2FA is not something I have used on Groups.io but from the screenshot you included it is Groups.io's own 2FA that she is encountering , and that being so it is something that she herself has set up

Hi All, A member of our group recently got a new iPhone and when she tries to log into the group the gets the above request. She has also tried this on her Mac & iPad with the same results. I've not

I'm told that the existing message editor is based on TinyMCE. If so, there is a Format Painter add-on available ( https://www.tiny.cloud/docs/plugins/formatpainter/ ). I don't know what it would cost

Hello all -?? I have two requests for help / suggestions. 1.? I would like a format painter button: ? I don't like releasing messages sent in with a hodgepodge of colors and fonts and line

Have you tried contacting Mark directly?? See /g/Group_Help/topic/72881816 Duane -- GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki The official Groups.io

I have reported a billing problem that has stopped me from an important upgrade.? I have emailed the support llne, tried calling the number on the billing invoice, and sent a note to the group

Mick -- See /g/GroupManagersForum/wiki/Not-Receiving-Messages for other possibilities. For what it's worth, I've found that selecting a digest mode resolves most delivery problems.

Hi Duane, It seems that not only I do not get email copies of my postings to IO but I did not get your reply either. I have checked all my settings on IO and GMF and they show individual emails. i do

In that case, if you send a message, or reply to one, using the web interface then it should get to your inbox because you won't already have the outgoing message in your sent folder. Malcolm. --

First, check your email delivery to see if they're bouncing.? If not, then they're being sent to your email address, so the problem is with your email service.? If that's Gmail or Exchange (or a

Thanks, Bruce. I'll follow up today and try to see can get done. I did read that, but some of the details I need were missing there, and there's nothing at all on the official documentation past. It

A strange problem. I do not receive emails of messages posted on the website. They do appear on the actual website. I receive emails from other members. I am set to individual emails. I am the Group

James -- There is no reliable way for groups.io to distinguish between a phishing email sent from a hacked account and one intentionally sent by the person who owns it. Although the service does scan

all, we are new group ... maybe 7 days old.? 12 members. we all just received an email from one of our members [whose normal email is @aol.com]? that was a phishing attack disguised as a link from

Mike -- There does not appear to be a "typical" time. My response times have ranged from "under an hour" to "never got anything back at all." Yes, that makes a difference.

What's the normal response time from support? I sent an email on Saturday and haven't received anything past the initial automated response. I don't want to just start emailing again if this is a

Hi, Yes, tonight at 8 PM Pacific. Cheers, Joseph Sent: Wednesday, April 15, 2020 5:34 PM To: [email protected] Subject: [GMF] Downtime - on group's home pages My original message wasn't

Leeni -- There is no discrepancy. It is already Thursday, the 16th of April in England. That's what UTC means. Bruce -- Check out the new groups.io Help Center ( /helpcenter ) and

My original message wasn't approved because I was told to read the email more carefully. I was told the email said 8 PM Pacific today, 3 am UTC tomorrow. I know that but it contradicts what the