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A strange problem. I do not receive emails of messages posted on the website. They do appear on the actual website. I receive emails from other members. I am set to individual emails. I am the Group

James -- There is no reliable way for groups.io to distinguish between a phishing email sent from a hacked account and one intentionally sent by the person who owns it. Although the service does scan

all, we are new group ... maybe 7 days old.? 12 members. we all just received an email from one of our members [whose normal email is @aol.com]? that was a phishing attack disguised as a link from

Mike -- There does not appear to be a "typical" time. My response times have ranged from "under an hour" to "never got anything back at all." Yes, that makes a difference.

What's the normal response time from support? I sent an email on Saturday and haven't received anything past the initial automated response. I don't want to just start emailing again if this is a

Hi, Yes, tonight at 8 PM Pacific. Cheers, Joseph Sent: Wednesday, April 15, 2020 5:34 PM To: [email protected] Subject: [GMF] Downtime - on group's home pages My original message wasn't

Leeni -- There is no discrepancy. It is already Thursday, the 16th of April in England. That's what UTC means. Bruce -- Check out the new groups.io Help Center ( /helpcenter ) and

My original message wasn't approved because I was told to read the email more carefully. I was told the email said 8 PM Pacific today, 3 am UTC tomorrow. I know that but it contradicts what the

I have a project with the premium subscription.? Our credit card was compromised and I updated with a new card.? In the meantime Groups.io downgraded me to the free version.? I added the new card

Weird. It has the right value. But that's not what went out in yesterday's message about our zoom meeting. i have to do some testing....

Go to the groups.io home page at On the left-side menu bar, pull down the Hashtags menu and select "Followed" On the resulting page, click the "Follow a New Hashtag" link at upper

Shal, I can't see a way to follow a hashtag, and I would like my members to be able to do that. Is there a way? Pete

What I would do is, download the member list. This is in CSV format, which makes it easy to import into your favorite spreadsheet program. I would then use the spreadsheet column to split the name

The only info available is what you see. Except you can add notes like surname. /helpcenter/ownersmanual/1/managing-members/adding-moderator-notes-about-individual-members?single=true

I would like to print out a list of members in alphabetical order. Members is in order of joining and directory is alphabetized by first name (particularly unhelpful). If there any way to alphabetize

In Admin, Settings, Message Formatting, change the subject tag. That should do it! Frances -- GMF wiki ( /g/GroupManagersForum/wiki/home ) for help.?Search box at the top of each

Thanks for the suggestion. I created a hashtag with the "Reply To" option set to reply to owner. I want members to be able to reply to the person(s) responsible for the monthly reminder message, and

Roland, I wonder whether this wiki page has your answer. /g/GroupManagersForum/wiki/Renaming-a-Group Frances -- GMF wiki ( /g/GroupManagersForum/wiki/home ) for

When I initially created the group, I realized I didn't name it consistently, so I edited the mail address. But... the subject line on emails still contains the old group name. Everything else, all

Put a hashtag on it with the "Locked" and "Use by Mods Only" flags set. You can set up a member notice of type Group Guidelines that goes out every month on the 1st. Be sure to make it Active.