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Re: Third Party Relay
Ginny,
I'm going to guess that Groups.io puts their subscribers on a shared IP, or several shared IPs. I think that is likely the case. There are over 6900 listed groups at Groups.io, a dedicated IP address for each group's outbound messages seems unlikely. ? This means that the poor sending habits of some groups will ruin the sender reputation of everyone else on that shared IP.? This affects the deliverability of everyone's mail.? This happened to us with Yahoo Groups. Mark is far more vigilant about deliverability than I think Yahoo Groups ever were, but absolute prevention is of course impossible. ? This may be something that would need to be answered by Mark as I don't see anything that allows configuration of the outbound mail. Ah, you mean to have all of the group's outbound messages directed through your server. I wasn't thinking in that direction. Something like that might be possible (or be made possible) with the custom branding capabilities of an Enterprise plan group. Or perhaps just a dedicated outbound IP address, if not routed through an external server. Shal? -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Third Party Relay
Hi Bob,
I'm going to guess that Groups.io puts their subscribers on a shared IP, or several shared IPs.? This means that the poor sending habits of some groups will ruin the sender reputation of everyone else on that shared IP.? This affects the deliverability of everyone's mail.? This happened to us with Yahoo Groups.? The IPs tanked because of spammers residing on the same IP, hurting not only everyone's delivery, but also their own domain's sender reputation.?? By using our own dedicated IP through our email delivery partner, our sender reputation is our own.? We are responsible for keeping it in good shape and thereby getting good delivery of emails coming from our domain. I started a group to see if I could find a setting.? This may be something that would need to be answered by Mark as I don't see anything that allows configuration of the outbound mail. Thanks - Ginny |
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Re: New member: question about Group owner email address
Michael,
? No, they are not put into the group's Messages section, nor sent to ordinary members.But the content is sometimes available (to mods/owners) through a link in the Activity log. I've forgotten at the moment if there's a reason that is "sometimes" rather than always or never. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: New member: question about Group owner email address
Michael,
? The email message is forwarded to the email address of each moderator and owner, subject to the Owner Email setting in that mod/owner's Subscription page. Each mod/owner can elect to receive all such emails, none of them, or only those sent by current subscribers to the group.The message is also logged in the group's Activity log (Message to +owner) and in the member's Activity History page. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Third Party Relay
Thanks Shal,
I understand that it's all users - just thought maybe someone else has run into this.? Our delivery partner is not a mailbox provider, simply a delivery engine.? We have great delivery to inbox but we want some of the other features of Groups.io.?? If this is possible, there would be some kind of configuration for outbound mail (IMAP likely) in a setting in Groups.io.? I was hoping to avoid making a group but that may be the best way of finding out the config situation. Thanks for the help.? - Ginny |
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Re: Third Party Relay
Ginny,
Basically, we want to have any emails coming from this group to be routed to our email delivery partner via an SMTP relay. The only way I know to do that is to subscribe the email address of the partner to the Groups.io group, assuming the partner has an email address that would then forward the messages to the target destinations. ? This would be done by entering SMTP address, username, and password into the group's Groups.io settings somewhere. I don't think there is any facility to have group messages submitted directly to a mailbox provider in that way, with Groups.io acting as an SMTP email client. You could post the idea in the Groups.io "suggestion box"; there someone from Groups.io (Mark) might respond to the request (no one in GMF works for Groups.io, we're all just users here). Shal-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Third Party Relay
Basically, we want to have any emails coming from this group to be routed to our email delivery partner via an SMTP relay.? They will then successfully deliver the message to the inbox.? This would be done by entering SMTP address, username, and password into the group's Groups.io settings somewhere.? I just was trying to figure out if this is possible before we become invested in this platform.
Thanks - Ginny |
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Re: Third Party Relay
On Fri, May 18, 2018 at 09:28 am, <vglockwood@...> wrote:
Does your platform allow us to set up a 3rd party outbound relay for the emails to our group?If your group archives are public, group messages are available via an RSS feed. Just click the corresponding link, which should appear on your home page, to get the feed URL.?Private groups do not have this feature because anyone who knows the URL can use it as a "back door" to getting groups messages without subscribing. Hope this helps, Bruce ? -- The system Help is your friend.??/static/help |
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Re: Excel Files on iPhone
On Thu, May 17, 2018 at 05:59 pm, <tgrassey@...> wrote:
Is anyone else having difficulty opening an excel file on their iPhone? I've got a multi tabbed XLSX file saved into our groups Files section and while I can open it up and view the tab headers, I can't see the actual contents of the tabs. Other users in my group are experiencing the same thing.All groups.io does when you click on the link is to send the file as a binary stream. What your system and browser subsequently does with that stream depends on how they are configured. Most computer browsers will permit a right-click on the resulting document display to bring up a "save as" dialog box. I can't speak to what your iphone is capable of doing. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Who can see all pages of Directory?
On Fri, May 18, 2018 at 10:30 am, Elizabeth O'Sullivan wrote:
Although I can see the entire directory of members in my group, others say they can only see the first page of names.The Directory is an index of subscriber profiles. For a subscriber to appear, (s)he first has to create a group profile and then share it with the other subscribers. See Subscription->Group Profile->Edit Group Profile->Profile Privacy. As group owner, you will see member information here regardless of whether those subscribers have "opted in." Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
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Re: Who can see all pages of Directory?
Elizabeth, there are two places with group member names - one that is complete (members in the Admin area) and Directory. Not everyone may be in the Directory - you can opt out. For example on this forum, only 187 of 864 Members are in the directory. Frances |
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Re: Who can see all pages of Directory?
Elizabeth,
Although I can see the entire directory of members in my group, others say they can only see the first page of names. That's likely correct. Mods and Owners can see all members in the directory. Members can see only those other members who've chosen to make their profile visible to other members (or to the public). The members can edit their visibility in the Group Profile tab of their Subscription page. ? Is there everyone in the group can see the entire directory? ? The other option is to make the Members list visible to members. But that list includes email addresses, join date, and other info that most groups don't want to be shared. I would only recommend this in Restricted membership groups where the members know each other well and would be ok with sharing this info.Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Third Party Relay
vglockwood,
Does your platform allow us to set up a 3rd party outbound relay for the emails to our group? Could you explain what that is? If you want group messages forwarded to an external list (relay) that might be tricky to get past the address confirmation stage, unless your group upgrades to Premium and uses the Direct Add feature.? If you want messages from an external list (relay) to be posted into your group you probably need to use an email integration, and add the integration address as a recipient to the external list. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: "NC" tag on member list
¿ªÔÆÌåÓýNever mind -- I found a whole bunch of
posts on this topic on the groups.io site. All is well. On 5/18/2018 7:24 AM, Shafee Howard
Ballinger wrote:
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Re: "NC" tag on member list
It's waiting on input from the member.? See the thread /g/GroupManagersForum/topic/19246621
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Shal Farley
Ginny Lockwood
Bruce
Frances
Shafee Howard Ballinger
Duane