开云体育

On Thu, Dec 19, 2024 at 10:26 AM, JSA wrote:

I am an owner of my group but under Admin I do see at "Settings" option to follow the manual info Admin>Settings?

Should it be here??

Group settings are at Admin=>Preferences=>Settings now.

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The UI was updated several months ago and the docs have not [yet] caught up. It's been a little frustrating, especially when the menu system is involved.

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Regards,

Bruce

Thank you Duane.

I had studied the Owners Manual and did not understand this.

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I am an owner of my group but under Admin I do see at "Settings" option to follow the manual info Admin>Settings?

Should it be here?? This picture shows the 'green' button I have for files but members do not seem to have the button...

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Thank you very much for your help.

John Abbott

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On Thu, Dec 19, 2024 at 08:43 AM, JSA wrote:

Hello our group has a premium plan but I just learned today that members do not see the "green button" for uploading files in the file section.

John -- I suspect this button may have disappeared last year, after you asked a question about "moderating" file activity (/g/GroupManagersForum/topic/98759128#msg43868).

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Please note that if you permit regular subscribers to upload files, they will subsequently be able to delete their own uploads. There is no provision within groups.io to keep people from deleting their own content.

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Regards,

Bruce

On Thu, Dec 19, 2024 at 07:43 AM, JSA wrote:

Any suggestions?

Double check your settings for Permissions for Files.

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Duane

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Hello our group has a premium plan but I just learned today that members do not see the "green button" for uploading files in the file section.

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I still see it and did not realize there is a problem.

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Our account is up to date and we have a premium plan and are nowhere near the max storage limits.

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Any suggestions?? I have been searching "upload" in the message archive and have checked "owners manual"?

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Thank you?

John Abbott

eternity2 users group

On Wed, Dec 18, 2024 at 01:12 PM, Marilyn Owen wrote:

I have always assumed that they accidentally clicked on the Unsubscribe at the bottom of an email.

Clicking on the Unsubscribe link at the bottom of an email takes you to the Groups.io website where it gives you options to change your subscription settings, Cancel or definitely confirm that you want to leave a group.? So, it has to be a positive action to leave and I would say it's extremely difficult and unlikely that the whole process could be done accidentally.

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Regards

Andy

(Followup) I see that you're correct that clicking the? unsubscribe link in the footer, and confirming they want to leave the group, does result in the "left via web" log entry.

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Still, it seems unlikely that a reasonably tech-savvy person would go through all of that inadvertently. I'll do some more digging.

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Pete

That’s a good thought, Malcom, but she’s not flagged as either RS or RI, and her activity log doesn’t have any evidence of ever being in either status. And again, the log shows her removing herself, which is flat out wrong.?So I don’t get it.

Pete?

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best, Malcolm.

Yes, I've had that happen many times. But in that case the log entry would show that a member reported a message as spam and was removed. In this case it indicates that the member removed herself.

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Pete

On Tue, Dec 17, 2024 at 12:13 PM, Pete Cook wrote:

Has anyone else seen this? I've had a number of members who were somehow unsubscribed through no intervention of their own, nor by any of the moderators. Yesterday it happened again. I asked the member if she had gone to her settings page on the web and she said no. Yet the activity log entry says? "name <email address> left via web."

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See /helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i

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Frances

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Has anyone else seen this? I've had a number of members who were somehow unsubscribed through no intervention of their own, nor by any of the moderators. Yesterday it happened again. I asked the member if she had gone to her settings page on the web and she said no. Yet the activity log entry says? "name <email address> left via web."

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She received a message saying?

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I am mystified.

Pete

On Mon, Dec 16, 2024 at 02:13 PM, Burton Wizeman wrote:

I now have lost all my groups that I subscribe to except for one and the Groups I started under the old email.? How can I recover my subscritptions and owenrship of groups?

Burt -- Losing ownerships that were previously held under the now-abandoned email address is a known bug that .?As far as I know, it was never repaired ...only an "Important" comment placed in the docs.

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Your subscriptions should have transferred to the new address, though. Are you sure you're logged in? Did you complete the process, as Andy said?

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If the subscriptions were really lost, you should be able to re-subscribe to the same groups under the new address. Then have your co-owner make you an owner again (change the "Role" field in your subscription record). Generally speaking, I recommend doing this anyway, instead of using the "merge" or "change email" functions.

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If you didn't assign a co-owner to these groups beforehand (always a mistake), you will have to send an email to [email protected] explaining that this event left these groups ownerless and ask Mark Fletcher promote you back to owner.

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Hope this helps,

Bruce

On Mon, Dec 16, 2024 at 07:13 PM, Burton Wizeman wrote:

I just changed the email on my account.? During this process it stated that the accounts would be merged.?

The merge process documentation also states that you have to respond to the email confirmation that was sent to the new account. Did you do that?

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Regards

Andy

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On Mon, Dec 16, 2024 at 01:13 PM, Burton Wizeman wrote:

During this process it stated that the accounts would be merged.

There are known problems when you merge accounts.? If you had actually changed your email address, things would have been fine.? The only thing you can do now is contact [email protected] to see if they'll help.? Be sure to include all the details you can.

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Duane

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Hello,

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I just changed the email on my account.? During this process it stated that the accounts would be merged.? I now have lost all my groups that I subscribe to except for one and the Groups I started under the old email.? How can I recover my subscritptions and owenrship of groups?

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Thank You,

Burt Wizeman

On Fri, Dec 13, 2024 at 03:42 PM, Cal wrote:

What happens if you don't supply any content - does the line "The following message was included by..." still appear?

No, it (and the message) only appear if you have an active Invite notice.

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Duane

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