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Re: Direct add members

 

On Fri, Dec 13, 2024 at 12:37 PM, Greg D wrote:
Good list, Ken.? I would add:

#6)? The personalized message comes after the stock one, and may end up "below the fold" and unseen at first glance if the invitation is read on a smaller device.? Suggestion:? Put the personalized message (call it an "introduction" or some such) in front of the stock one instead of after it.
?
Perhaps that was the case at one time, but required content is much less. I tested today again and this is the only thing that comes before the group owner's own content:
?
?You have been invited by Frances to join the Groups.io group [email protected].
The following message was included by Frances:
?
Then comes your own content, formatted how you wish. Your own message, especially if you choose font size, style, colour, lines, etc., stands out well.
?
Then this standardized "official" text:
?
If you have questions about this invitation, send them to [email protected].
To accept the invitation, please reply to this email, or you may accept the invitation on the website. This link will expire in 14 days, on 12/27/2024 at 9:52am EST.
If you are not interested, or if yyyyyy@... is not your email address, please ignore this email.

Cheers,
The Groups.io Team

My only suggestion would be to exchange "The following message was included by Frances:" with something like "Here is information shared by Frances about the xxxx group".?
?
Frances
--
Help available from Groups.io help and GMF wiki.

?


Re: Direct add members

 

Good list, Ken.? I would add:

#6)? The personalized message comes after the stock one, and may end up "below the fold" and unseen at first glance if the invitation is read on a smaller device.? Suggestion:? Put the personalized message (call it an "introduction" or some such) in front of the stock one instead of after it.

Greg


KWKloeber via groups.io wrote:

#5:? The closing of the Invitation email is:

[excess quote trimmed by moderator]


Re: Direct add members

 

Francis
?
Here are my issues with the invitation.? All of our heads are deeply wrapped up into our Groups but (depending on the invitee audience) the invitation Email can be received with a "What the heck is this?" and it be ignored or deleted or sent to Spam.
?
This is the topic on Beta if anyone wants to bump it or add thoughts to it.?
?

The current Invitation Email reads:

You have been invited by Display Name <Mod email address> to join the Groups.io group GroupName@groups.io? ??(It reverts to the UserName if DisplayName is blank in the Mod's Subscription profile.)

Issues with the current invitation method:

#1)??The Invite Page implies that there might be better acceptance success if the Invitation is personalized.? However, the Invitation email doesn't represent the invitation request in the best possible way, thus leading to "rejections."? If re-worded, invitations could easily be more conducive (although not foolproof) to being accepted.? i.e., make it more recipient-friendly rather than asking the Mod to mitigate how the canned invitation "comes across" to the recipient.


#2) ?Oftentimes, a Display Name will not make sense to someone outside of the Group.? ?

In my example, the invitation will read:

"You have been invited by KWKloeber ¡®84 mk-I #3573 trbsfk m-25 <KWKloeber@...> to join the Groups.io group [email protected]."

?[I won't bother explaining why the DN is so long, it's irrelevant.]

Therefore, this could require sending a separate email to warn an invitee that "You will receive an invitation from Display Name" that contains an email address that looks fishy (i.e., GroupName@groups.io) but is actually the name of a message Group.


#3)??Unless the Mod's UserName/DisplayName is their "real name," an Invitee receiving a cold invitation might have no idea who sent it.? This leads to Invitation Emails looking phishy and being trashed/rejected.


#4)? We are wrapped up in our own Groups and don't always think about appearances to folks who know nothing about our Group or G.io in general. The Invitation Email appears to be inviting the recipient to sign up for (or do who knows to do what with) an email address (i.e, [email protected]) -- it looks suspect to someone unfamiliar with how G.io names its groups.? It looks phishy and nefarious and can lead to the Invitation being trashed/rejected.


#5:? The closing of the Invitation email is:

Cheers,
The Groups.io Team

Any email using ¡°Whatever" Team sounds fishy, and is frequently seen in phishing or nefarious emails.? ?And this one looks fishy, considering that the Invitation is supposed to come from a Group Member (Mod), not from a nondescript "Groups.io Team member."?

?

Therefore my:


#Suggestion 1: (provide options from whom an invitation originates)
Have an input block on the Invite Page for the Mod to enter an optional "Real Name" (i.e., who is sending the? Invitation.)? ?Have options (radio button choices) for the Invitation Email to use either (a) the Mod's DisplayName, or (b) the Mod's UserName or (c) the optional "Real Name."


#Suggestion 2: (provide options to make the Group more recognizable to non-member invitees)

Place options (radio button choices) on the Invite Page for the Invitation Email to use either the (a) Group Name or (b) the "Group Title," if one is entered in the Group's Settings (i.e. in my example, International Catalina 30 Assn Forum.)? ?

If no Group Title exists, default the Invitation to be from the Group Name (minus the "@groups.io") so that the Email does not appear nefarious.? ?For my example the revised Invitation Email would read:

Ken Kloeber [optional "Real Name"]?<KWKloeber@...> has invited you to join the group International Catalina 30 Assn Forum that is hosted by by Groups.io ()

OR, if we had no Group Title, it would read:

Ken Kloeber <KWKloeber@...> has invited you to join the group Catalina30 ["shortened" from Catalina30@...] that is hosted by Groups.io ()


#Suggestion 3: (be consistent)?

Change the closing to:

Cheers,
Real Name? (default to DisplayName/UserName if no RealName is entered.)
Group Title? (default to Group Name [without @groups.io] if there's no Group Title entered in the Group's preferences.)


In my example the closing would be:

Cheers,
Ken Kloeber
International Catalina 30 Assn Forum

Or if the RealName option is not chosen: (omit the DisplayName/UserName)?

Cheers,
The International Catalina 30 Assn Forum Group

or if the Group Title option is not chosen:

Cheers,
The Catalina30 Group? (omit the @groups.io)

?

Yes, I realize some of the issues could be mitigated by adding the custom message, but overall it looks pfishy.? And, adding a personal message would be unnecessary if the above revisions were made.


An aside
:

The Invite Page could be more clear as to where the Custom Message is used in the Invitation.? By sending a trial invite to myself I figured it out.

?

-Ken

?
On Thu, Dec 12, 2024 at 01:00 PM, Frances wrote:

The invitation isn't too bad now. Here's mine with three bullets and a red sentence. It invited one of my email addresses to join to show you what it looks like.
?

Hello,

You have been invited by Frances to join the group .

The following message was included by Frances:

?

Please accept this invitation to join the test group. ?
  • It is easy to use.
  • Free
  • Useful
Don't forget to simply reply to this email!

?

If you have questions about this invitation, send them to [email protected].

To accept the invitation, please reply to this email, or you may on the website. This link will expire in 14 days, on 12/26/2024 at 9:55am PST.

If you are not interested, or if xxxxxx@... is not your email address, please ignore this email.

?

Cheers,
The Team
--
Help available from Groups.io help and GMF wiki.


Re: Changing the owner that appears in the invitation message.

 

The invitation uses the Display Name and email address of the Mod sending the invitation. ?I presume if no Display Name is entered into the subscription, the Invitation defaults to the Mod account¡¯s UserName.?
?
I have proposed a few changes to the Invitation Email. ?See the other thread.?


Re: Changing the owner that appears in the invitation message.

 

On Thu, Dec 12, 2024 at 07:34 PM, Stewart Dean wrote:
How do I change the invitation message create when I created the group so that it denotes Mary TD <tivolidrop@...> as the person sending the invitation message.
It will automatically use the name/ID of the person that sends the invitation.? If she sends them, it will have her information.? She can verify this when she sends her first invite.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Direct add members

 

eGroups was the bees knees.
?
Then, "Traffic," and professional tools started not being supported. Noone wanted to BE really good group leaders.
?
BillSF9c


Re: Direct add members

 

¿ªÔÆÌåÓý

Cal,

?

The one downside of direct add is visible in your comment:

?

¡°I don't like invitations because the recipient has to recognize that it's a legitimate invitation.? Receiving an email from <groupname>@groups.io may not catch their eye, requiring more work from me to follow up. ¡°

?

Since that¡¯s what the list will show up as, if they don¡¯t expect it, they mark it as spam and get bounced out. At least the invitation helps them to know what this sender address is doing.

?

All around there is no perfect solution. But careful use of the tools are our only shot to get it done.

?

-Ken Cameron, Member JMRI Dev Team

?

?


Changing the owner that appears in the invitation message.

 

?Azure Standard is an organic food supplier that makes monthly drops all over. ?I set up the group AzureTivoliDrop list so that Drop member can talk together.? I have build other groups and did this for the drop organizer, Mary.? Having created the drop, I am its owner, and I made Mary also owner.? How do I change the invitation message create when I created the group so that it denotes Mary TD <tivolidrop@...> as the person sending the invitation message.


Re: Direct add members

 

On Thu, Dec 12, 2024 at 03:55 PM, Moderator wrote:
[Moderator clarification: the System Help says a Premium trial lasts 30 days, but the button to sign up for it says 90 days. I don't know which is correct.]
I just created a new test group using the trial.? I can verify that it's for 90 days.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Question Please

 

If you follow the instructions exactly, it will be deleted.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Question Please

 

¿ªÔÆÌåÓý

Good Evening,
?
I have ask to?delete a group.
I am the soul owner.? It is
Not being deleted.? Can any
One help me sure thew group
Is deleted.
Thank You !
?
Submitted Respectfully,
Beck


Re: Direct add members

 

To be clear, because the response to my last post, suggests otherwise:
?
The one-month-for-$20 is *not* a free trial, it's a paying trial, and it *does* include Direct Add.? (The non-paying one-month trial doesn't include that.)
?
And when I Direct Add someone, I don't believe they have to respond to anything - they are instantly on.? For me, a major advantage of directly adding 10 people is so that the new members all start receiving mail and participating from the same moment, which is very important in our groups.
?
I don't like invitations because the recipient has to recognize that it's a legitimate invitation.? Receiving an email from <groupname>@groups.io may not catch their eye, requiring more work from me to follow up.
?
And I never encourage anyone to use the request-to-join email address.? To me, *that* would encourage unwanted requests.
?
Cal
?
[Moderator clarification: the System Help says a Premium trial lasts 30 days, but the button to sign up for it says 90 days. I don't know which is correct.]

From: "Frances" <frances@...>
To: "GroupManagersForum" <[email protected]>
Sent: Thursday, December 12, 2024 3:12:48 PM
Subject: Re: [GMF] Direct add members
On Thu, Dec 12, 2024 at 02:11 PM, James Shover wrote:
Am I wrong to tell the stuck members to just open a new email and address it to? "[email protected]" where xxx is the name of our group?
First, to clarify - this advice about inviting members is for free / basic groups. Paid groups can use this method too, but they can also "direct add". The invitation method may be a bit confusing to some, but you don't get people as members with incorrect email addresses (or are less likely!)
?
The recipient just has to reply to the email from that email address. Nothing else is needed.
?
If they wish, they can click through with the link provided, but it is easier to just click on reply and send the email.

The email message they get says:
To accept the invitation, please reply to this email, or you may accept the invitation on the website. This link will expire in 14 days, on 12/26/2024 at 9:55am PST.
?
You definitely should personalize your invite Notice so that you can entice people to comply and join your group.
?
Frances
?
--
Help available from Groups.io help and GMF wiki.

?


Re: Direct add members

 

On Thu, Dec 12, 2024 at 02:11 PM, James Shover wrote:
Am I wrong to tell the stuck members to just open a new email and address it to? "[email protected]" where xxx is the name of our group?
First, to clarify - this advice about inviting members is for free / basic groups. Paid groups can use this method too, but they can also "direct add". The invitation method may be a bit confusing to some, but you don't get people as members with incorrect email addresses (or are less likely!)
?
The recipient just has to reply to the email from that email address. Nothing else is needed.
?
If they wish, they can click through with the link provided, but it is easier to just click on reply and send the email.

The email message they get says:
To accept the invitation, please reply to this email, or you may accept the invitation on the website. This link will expire in 14 days, on 12/26/2024 at 9:55am PST.
?
You definitely should personalize your invite Notice so that you can entice people to comply and join your group.
?
Frances
?
--
Help available from Groups.io help and GMF wiki.

?


Re: Direct add members

 

On Thu, Dec 12, 2024 at 01:11 PM, James Shover wrote:
This "Subscribe" method seems simpler than the "Invite" method. I have tested it using a second email for myself and it seems almost instantaneous.
If membership in your group isn't restricted, then they should become members immediately.? Many (most?) of us have our groups restricted in an attempt to keep spammers out.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Direct add members

 

This is all great discussion. I am a brand new "owner" of a group and am really frustrated at the process of building a membership.
About 1/2 of my 30 invites happened instantly with no hassle.
A few others checked spam and found my invite.
About 9 are stuck.?
Am I wrong to tell the stuck members to just open a new email and address it to? "[email protected]" where xxx is the name of our group? This would seem to mimic their following the link on our Group home page. This "Subscribe" method seems simpler than the "Invite" method. I have tested it using a second email for myself and it seems almost instantaneous.
Any thoughts?
Thanks

On Thu, Dec 12, 2024 at 12:00?PM Frances via <frances=[email protected]> wrote:
The invitation isn't too bad now. Here's mine with three bullets and a red sentence. It invited one of my email addresses to join to show you what it looks like.
?

Hello,

You have been invited by Frances to join the group .

The following message was included by Frances:

?

Please accept this invitation to join the test group. ?
  • It is easy to use.
  • Free
  • Useful
Don't forget to simply reply to this email!

?

If you have questions about this invitation, send them to [email protected].

To accept the invitation, please reply to this email, or you may on the website. This link will expire in 14 days, on 12/26/2024 at 9:55am PST.

If you are not interested, or if xxxxxx@... is not your email address, please ignore this email.

?

Cheers,
The Team
--
Help available from Groups.io help and GMF wiki.

?


Re: Direct add members

 

¿ªÔÆÌåÓý

I'm a bit puzzled about this thread.? How is a direct add, with participant confirmation, different than a direct invite, with participant acceptance?? Different wording, yes, but it's still a two step process, one at each side, initiated from the Group.

We have a free tier group where new members are sent a Groups.io invite from the membership team, as a slightly better alternative (higher completion rate) to just pointing new members at the home page Subscribe link.? It's a pretty low bar, but they seem to need that initial push.

Greg


Frances via groups.io wrote:

The invitation isn't too bad now. Here's mine with three bullets and a red sentence. It invited one of my email addresses to join to show you what it looks like.
?

Hello,

You have been invited by Frances to join the group .

The following message was included by Frances:

?

Please accept this invitation to join the test group. ?
  • It is easy to use.
  • Free
  • Useful
Don't forget to simply reply to this email!

?

If you have questions about this invitation, send them to [email protected].

To accept the invitation, please reply to this email, or you may on the website. This link will expire in 14 days, on 12/26/2024 at 9:55am PST.

If you are not interested, or if xxxxxx@... is not your email address, please ignore this email.

?

Cheers,
The Team
--
Help available from Groups.io help and GMF wiki.

?



Re: Direct add members

 

The invitation isn't too bad now. Here's mine with three bullets and a red sentence. It invited one of my email addresses to join to show you what it looks like.
?

Hello,

You have been invited by Frances to join the group .

The following message was included by Frances:

?

Please accept this invitation to join the test group. ?
  • It is easy to use.
  • Free
  • Useful
Don't forget to simply reply to this email!

?

If you have questions about this invitation, send them to [email protected].

To accept the invitation, please reply to this email, or you may on the website. This link will expire in 14 days, on 12/26/2024 at 9:55am PST.

If you are not interested, or if xxxxxx@... is not your email address, please ignore this email.

?

Cheers,
The Team
--
Help available from Groups.io help and GMF wiki.

?


Re: Direct add members

 

Perhaps ¡°some¡± of the problem with inviting is the IMO very poor email/invitation.?
?
I have #suggested in Beta that this be cleaned up, reworded, and better language be used than ¡°<group>@groups.io¡±, which looks like an email address/SPAM. ?IMO it's ridiculous that mods need to append a custom message in the invitation to ¡°explain¡± the invitation. ??
?
I even supplied a couple of acceptable versions of a re-write. ?Crickets.?
?
If you want a better invitation experience, please give it some bumps on Beta.?


Re: Direct add members

 

On Thu, Dec 12, 2024 at 11:33 AM, Cal wrote:
There's an option to upgrade to only one month of Premium for $20, and then it automatically reverts back to a free group after a month's time.? This is handy for doing a bunch of Direct Adds within a few weeks.? I do this at specific times when we have a bunch of new members.? (And in the months in between, I just do invites, because it's not that much work to chase down the occasional person or send them very specific instructions about what to look for and reply to.)
?
Bruce said: ?Frank -- Only paid groups have the Direct Add feature. Legacy Basic and groups on the Premium 90-day trial do not.
?
The Owners' Help (in the section on Member Notices) says:
?
Direct Add notice
Note: The Direct Add feature is available only in paid Premium and Enterprise groups. It is not available in free Premium 30-day trial groups or in Free groups.
?
Frances
?
?
--
Help available from Groups.io help and GMF wiki.

?


Re: Direct add members

 

An Opt-Out option does not excuse involuntary subscription.

Direct Add does risk involuntary subscriptions.
The risk may be low because only paid Groups can do that, and presumably their Owner(s)/ Moderators may be more responsible (than in unpaid Groups). It also relies on their Owner(s)/ Moderators having correct email addresses to subscribe, perhaps surprisingly I find that about 1 in 5 people do not communicate their email addresses correctly when saying it or writing it down (sloppy handwriting can be a factor).

Opt-In is the only near certain way to not SPAM unwilling recipients.

Michael

On Dec 12, 2024, at 8:01?AM, Andy Wedge <andy_wedge@...> wrote:

On Thu, Dec 12, 2024 at 11:40 AM, Ken Cameron wrote:
I believe that for the anti-spam legislation in many countries, the user must confirm that they want the emails. For marketing emails, the general rule is that you need to opt-in instead of having to opt-out.
That¡¯s why the user has to acknowledge being added to the list or even acknowledge that they asked to join the list. Mailing lists and marketing emails should provide an easy way to unsubscribe, and Groups.io does that with the footer in each group message.