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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

My mods confirmed that when the group is closed for two days, they use Announcements Only. So here I have one of the Mods who is definitely shown as a Mod, and shown to be able to post at any time, but after the group is closed with Announcements Only, she still can't give a reply to someone in the group. It turns into a Private Message to her private email. It didn't use to be that way.?

Ideas??
Re: Pictures placed in messages end up bunched up at bottom of message

 

I¡¯m Mac and Apple Mail too, and this is a common occurrence with messages I send out that are individually addressed and with Groups (IO and Google). Some recipients receive the image embedded and others receive images at the end. ?I¡¯ve always guessed it is due to the variety of systems between Sender and Recipient. Have not bothered to determine which specifically cause this (e.g. Apple Mail v? to Windows Outlook v?)

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When which photo or which order of photos is important, I¡¯ve taken to uploading images to an online photo service and sending links. That is a whole series of additional steps, and not for everyone in a group, but worthwhile if the progression is important (e.g. developing a graphic) or context of text is necessary.

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Isa

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Isa Cocallas (she/her)

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Re: Pictures placed in messages end up bunched up at bottom of message

 

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I am using the Mail program on a Mac and dropping images directly onto the desired location in the msg. Not sure what to call this, maybe embed or attachment? I start off with an email that looks like this:


and then end up with something that looks like this:


Anyone know what is going on?

Ken Lum
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Re: Pictures placed in messages end up bunched up at bottom of message

 

On Thu, Oct 17, 2024 at 08:51 PM, Ken Lum wrote:
I have added the images onto an email
Which method are you using to add them?? Attach, embed, link?? As others have said, the type of email, HTML or plain text, can also move them.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Unsuccessful delivery -- mx-20.au-east.atmailcloud.com

 

On Fri, Oct 18, 2024 at 01:49 AM, Peter Cook wrote:
Can anyone shed some light.
The 451 by itself says that it's a temporary error and should be tried again later, which groups.io should automatically do.? My interpretation of the remainder is that there are too many concurrent connections causing the problem.? Unless/until they resolve the problem, it will continue.? This has happened with various services over the years.? In some cases, Mark has had to tweak some settings for a specific service based on feedback from them.? She could try sending the information to [email protected] to see if it's something that can be adjusted, but I wouldn't get my hopes up too much.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Unsuccessful delivery -- mx-20.au-east.atmailcloud.com

 

A subscriber is getting unsuccessful delivery attempts, with the following responses shown in the groups.io logs: ?
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mx-20.au-east.atmailcloud.com: 451 combined_short ratelimited
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mx-20.au-east.atmailcloud.com: 451 Connection refused from 45.79.227.220 due to concurrent SenderPolicy. AI510
This is happening multiple times during the day and seems the user is not receiving her own posts and possibly posts from others as well.

Can anyone shed some light.? ?This user is using optusnet.com.au as their email provider.

Thank you

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Peter
Re: Pictures placed in messages end up bunched up at bottom of message

 

I have added the images onto an email which goes to [email protected].
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Ken Lum
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Re: Uncertain future for .io domains?

 

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No new thoughts, but a few points to emphasize:

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  1. If the .io domain is deprecated, all articles we¡¯ve seen so far point to a three-to-five-year transition period before the .io domain is removed.
  2. This provides plenty of time for Mark and his team to develop and execute a plan to guide ¡°Groups¡± through transition,
  3. It is the top-level domain name .io that is potentially being retired, not ¡°Groups¡± itself,
  4. Groups itself, i.e. the collection of files, photos, data, messages, and membership data, physically exists wherever Mark and his team have stored it, either in their own datacenter, or purchased space on a server somewhere,
  5. .io is just a domain, Mark and crew can simply register a new domain . .? ¡°Groups.someothertopdomain¡±, and for starters redirect traffic from groups.io to groups.somothertop domain, which links to the existing physical location.? Over time, instead of referencing ¡°groups.io¡±, folks begin referencing ¡°groups.someothertopdomain¡±.? Eventually all references to the old domain are replaced by references to the new. The only thing users would need to do is to upgrade their groups e-mail address in their personal address book and replace any links they¡¯ve retained new upgraded links to the new source. From the user perspective, pretty much like when various groups were migrated to groups.io from older platforms ¨C On Friday, your group was located via your old domain.? On Monday you sent your e-mails to the new domain.? Actually, perhaps even simpler if Mark can use re-direct options.

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This is definitely not something any of us need to lose any sleep over.

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Best regards,

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Steve

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Steve Haas

Snoqualmie, WA

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From: [email protected] <[email protected]> On Behalf Of Bell PT Hub Admin
Sent: Wednesday, October 16, 2024 10:13 AM
To: GroupManagersForum@...
Subject: Re: [GMF] Uncertain future for .io domains?

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Here is a more recent article:

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any new thoughts?

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Andy S.
Re: Photos embedded with a msg end up piled up at end of msg

 

On Thu, Oct 17, 2024 at 01:06 AM, Ken Lum wrote:
Anyone know what is going on and how to correct it?
I don't believe it has anything to do with what groups.io is doing.? It's likely how you're adding the images.? Have you tried all the suggestions from your previous topic about this?
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Photos embedded with a msg end up piled up at end of msg

 

? ? ? I post a weekly list of local astronomy events for the San Francisco Bay Area called BayAstro. With each event I usually include a relevant photo or image. Unfortunately, over the last several wks, the photos have gotten detached from their listings and end up piled up at the bottom of the entire msg. Sometimes, the problem gets corrected by someone at .io. But then the problem comes back.
? ? ? Anyone know what is going on and how to correct it?
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Ken L.
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Re: Uncertain future for .io domains?

 

Here is a more recent article:
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any new thoughts?
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Andy S.
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

On Tue, Oct 15, 2024 at 11:46 PM, Janie wrote:
To Frances, yes I have looked at Moderator permissions. But there is nothing there to give her permission to post to the group after it's closed. She is always forced to do private messaging to her private email, which she hates. Conversely, I see nothing under Moderator permissions that forces her to use private messaging. If I am missing something as to what you are seeing that I am not, please educate me.?
Once you have looked at the activity (member's and groups), there are other queries to follow up.
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Is the member writing from her own email account or writing on the group homepage?
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If she is writing from the group homepage, she can look at the menu and see Mod written in blue beside Home.
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I wonder whether your member is using her correct email address, the address with her moderator status. It is possible she has two accounts.
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: Sending a message to a new member regarding their post

 

On Wed, Oct 16, 2024 at 09:17 AM, D R Stinson wrote:
Having been in this situation since the change, it now doesn't make sense to me.
I think Mark has been trying to make things more consistent across the platform, as well as optimize for smaller screens and the app.? I've been caught off guard a few times, but it's more 'muscle memory' than a real problem.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Sending a message to a new member regarding their post

 

Thanks, Duane. I figured it was something like that. Having been in this situation since the change, it now doesn't make sense to me. Everything else a moderator might want to do to keep messages moving is right together at the bottom. But when I needed to contact a member to get a message problem straightened out and approved, it's hiding elsewhere, and not intuitive for the situation. I really think this is function that could be in two places, because there re two different scenarios that could lead a person to need this function.

Dano

Dan Stinson - list janitor
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On Wed, Oct 16, 2024 at 05:42 AM, D R Stinson wrote:
Am I confused, or did this get changed and I missed it?
Yes. ;>) You now click on the person's name at the top of the posting to select Send Message.

Duane
Re: Sending a message to a new member regarding their post

 

On Wed, Oct 16, 2024 at 05:42 AM, D R Stinson wrote:
Am I confused, or did this get changed and I missed it?
Yes. ;>)? You now click on the person's name at the top of the posting to select Send Message.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Sending a message to a new member regarding their post

 

I got an email notice of a new message being posted to one of my premium groups. I went to the pending message approval page, and find the sender has not signed his post with a valid name as required by group rules. It seems that in the past, one of the options below the message display was contact the sender, but that doesn't appear now. My options now are to approve it or delete it. In the past, I've contacted the member and had them add a display name to their membership, or send me one and I can add it to their account for the group. Am I confused, or did this get changed and I missed it?

Dano
Re: Automatic Image resizing broken?

 

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Hi Christos,

Ah, you may be on to something...? Most software has an option for how much compression to apply to a JPEG image; I bet they've got it cranked all the way toward lossless.?

I've asked about this; will report back.

Greg


Christos Psarras via groups.io wrote:

On Tue, Oct 15, 2024 at 06:54 PM, Greg D wrote:
The question is what might be tripping them (my browser and Groups.io) up.?
A shot in the dark, but unlike the JPEG Standard encoding which everyone has no problems with, I have seen before a few apps sometimes having problems with Lossless encoding and once or twice with Progressive encoding. Ask him what encoding he used, if he knows. Usually that setting is viewable wherever Save As JPEG is used, or it's set somewhere in the app settings.
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Cheers,
Christos
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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

On Tue, Oct 15, 2024 at 11:46 PM, Janie wrote:
Second, can you please educate me what difference it will make to check her record, activity history, and email delivery history?? I did recently see that she replied to someone, but was forced to use private messaging.?
First, go to Admin, Members.?
Use Filter to find moderators. See whether that member is a moderator or not.
Click on that moderator's name to open her record.
There is a blue menu item Membership. Click to open Activity History, Email Delivery History.
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Also you can go to Admin, Activity and look for "xxxx@xx changed group settings via web" - in Activity History. That should track who changes the group to Announcement-Only and when.
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

On Tue, Oct 15, 2024 at 08:30 PM, Frances wrote:
Moderator Permissions.?

To Frances, yes I have looked at Moderator permissions. But there is nothing there to give her permission to post to the group after it's closed. She is always forced to do private messaging to her private email, which she hates. Conversely, I see nothing under Moderator permissions that forces her to use private messaging. If I am missing something as to what you are seeing that I am not, please educate me.?

Second, can you please educate me what difference it will make to check her record, activity history, and email delivery history?? I did recently see that she replied to someone, but was forced to use private messaging.?
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 
Edited

On Tue, Oct 15, 2024 at 10:22 PM, Janie wrote:
Yes, she is listed as a moderator, and it says Posting Always Allowed:

1) I used to be able to respond to posts after the group closed for the weekends.?
You previously posted that you "close the group" by setting it to Announcement Only. Is that what you're still doing??
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If so, she should still be able to post. If you're doing something else, probably not.
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Regards,
Bruce
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