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I'm having trouble trying to use the email address for our "info" subgroup to receive a verification code.? We wanted to use this email addrdess as the new login email for our Zoom account, but to

Sound like you may have accidentally muted that topic. If so, go to /topics?m=1 and unmute it. Regards, Bruce Check out the groups.io Help Center ( /helpcenter ) and

Our group has panelists who lead weekly discussions. I got the initial post from this week's panelist, but I haven't received any more of his posts or any of the members' responses to his post. I have

If you haven't already, I suggest reporting this in beta; I doubt Mark knows about it. Be sure to specify you're using the iOS app. Regards, Bruce Check out the groups.io Help Center (

Andrew . . . wrote: Frances explained where to find the group settings. However, if you have more than one groups.io account, if it also is a member of your group and doesn't have moderator or owner

Mute means that you don't want to receive any messages with that hashtag.? Unfollow is used after you've started following (always getting) messages with a specific hashtag and no longer want to. You

It's now at Admin > Preferences > Billing. Duane -- Lots of detailed information can be found in the Owners Manual ( /helpcenter/ownersmanual ) and Members Manual. (

Go to Admin > Preferences >Settings, then in the Privacy Panel, choose that in the Visibility box.? You'll have to confirm that you want to make the messages private since this can't be reversed.

Hello We're trying to set up something a bit complicated and I'm so confused Firstly, what's the difference between "mute" and "unfollow"? And secondly, when I go into hashtags, I see for instance

My renewal is coming up but I can no longer see the 'Billing' link in the left hand column. What all the recent upgradings, is it now just somewhere I have not thought to look? Would like to know

Group listed in directory, private messages The group will be listed in the public directory of groups on Groups.io, but the message archive will be viewable only to group members. Also, message

Bruce See below, on my iPhone X, iOS app, Icons available in portrait vs landscape mode. Also, my experience is that for all icons to be available on narrow screens, one must be in landscape before

Left menu - Admin > Preferences > Settings Duane -- Lots of detailed information can be found in the Owners Manual ( /helpcenter/ownersmanual ) and Members Manual. (

Admin, Preferences, Settings. If you don't see this, you aren't a group owner or moderator with the right preferences. Don't forget Notices as well. See also

I am not sure where to find the group settings for my list! I am a newbie... Thank you for your help. Andrew Cutz, DIH, CIH, FAIHA Moderator, GlobalOccHyg List

Bruce My wonderment is about the badges (in this case “13”) on the various Groups’ icon, not the purpose of the icon itself.)

Accounts are typically banned by system admins for blatant violation of the groups.io Terms of Service ( /static/tos ). See also the FAQ for what types of groups are not allowed (

So far, I have been unable to make this icon disappear. If you're seeing it go away just switching from portrait to landscape, that seems like a bug. I assume you're using the phone app? Which one? If

It's a shortcut to the Messages display of that group. If you're already there, it won't do anything. I remain a little unclear on what you expected it to do. Regards, Bruce Check out the groups.io

Can someone 'splain how the *messages badge* is "supposed" to work? When I open one of my groups and it appears, it doesn't seem to "work" as I would imagine it **should** but there is no info about