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So who and how do I contact anyone to correct this?? ?It looks like i was removed for marking something spam.? ?NEVER DONE THAT! Who can actually help?? I have reapplied to the group, but no one

I had two separate email accounts set up for just this reason and it looks like both are gone!!!! Jim

Hi Jim, did you have somebody else as another owner? If so, they may have accidentally removed you perhaps? You might want to reach out to that individual.

I see that the last post by you on your group was July 15. Are there other owners? Groups.io won't allow an owner to withdraw if there isn't. What happens when you send an email to:

I woke up this morning and am no longer the owner.? I had to different emails as such both have been deleted.? Why?? I want my group back. Jim Allen [email protected]

How do you know it went to junk, unless someone told you that??And if they have checked, and found the message there, why didn't they click the link? I suggest you not obsess about bouncing members

My group has never been more than 250 members in its 20-year history, and generally has never had more than three bouncing members at a time, over time. I've sent bounce probes many times over the

Not if they use a well performing email service that will deliver them as they should.? It sounds like it would also be worth your time to explain to members how this works so they will know what to

We are still experiencing this issue as well.? We have repeatedly sent the 157 members (was 200) bounce probes only to find out that the bounce message is going into their junk folder.? As a result

It's not garbage, it's unicode and whatever email client you are using to reply to that message is probably doing that because it detected unicode in the original subject line (those smiley faces are

Hi All, I 've been noticing that when I go to respond to an email that came through groups.io and I click on the Reply to Sender, it alters the subject line and garbage comes out. Here's an example.

For an individual member, view their membership details via the member list. Go to the bottom of the page and select the ?Send Bounce Probe button. For multiple members, filter the member list by

Frances,Thank you, but . . . .How do I now send "A bounce probe" to a member who is bouncing?? ( I assume that one was sent automatically when the member bounced for the first time.)Lee

The only thing you could do is send them another Bounce Probe. You cannot un-bounce their account for them, they must do that themselves and the Member's Manual (

I think Mark fixed that. Duane wrote in Beta: "Did you verify the date on the most recent bounces? ?I haven't seen any that were dated after July 12. ?You may need to send them all a Bounce Probe so

I have had members whose email provider is ME.COM set to BOUNCE status in my group.? Have others had this problem?What is the simplest way to get them back to non-bounce status?Lee

It should be pointed out that their email provider has the ability and may be marking emails as spam without the user's knowledge. Users are unsubscribed in that event to protect the anti-spam

I've asked my group members to let me know if they still get the problem - hopefully, as Christos suggested, the problem is fixed and it was just timing when they reported the last occurrence. Thanks

Duane - there are a number of members saying they have this problem, with at least four different senders. Christos - I'm told the problem is still happening today Steve M

Nope, that's a standard groups.io message when a message is marked as spam ( /helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i ).? It says that above the line you quoted.