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lost control of group
I woke up this morning and am no longer the owner.? I had to different emails as such both have been deleted.? Why?? I want my group back.
Jim Allen [email protected] |
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Re: reinstating bouncing members
On Fri, Aug 4, 2023 at 07:25 PM, coprosowner wrote:
We have repeatedly sent the 157 members (was 200) bounce probes only to find out that the bounce message is going into their junk folder.?How do you know it went to junk, unless someone told you that??And if they have checked, and found the message there, why didn't they click the link? We don't believe the bounce probes are effective since they are destined for the junk folder and unless the receiver looks there regularly, they never get the message.?I suggest you not obsess about bouncing members (or generally get all caught up in the number of subscribers). Those who contact you to complain are worth your effort and you can do some hand-holding at that time. Conversely, if you lose 150 members who aren't participating anyway, you really haven't lost much. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: reinstating bouncing members
My group has never been more than 250 members in its 20-year history, and generally has never had more than three bouncing members at a time, over time. I've sent bounce probes many times over the years, but not often has that brought bounced member back to the group. Because I know the email link might go into a spam folder and be overlooked, I send a personized email with my none Groups.io address to these members telling them are bouncing, figuring if they don't receive and respond to my personal email, then these members have a problem they are going to have to resolve on their own.
Don |
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Re: reinstating bouncing members
On Fri, Aug 4, 2023 at 06:25 PM, coprosowner wrote:
We don't believe the bounce probes are effective since they are destined for the junk folderNot if they use a well performing email service that will deliver them as they should.? It sounds like it would also be worth your time to explain to members how this works so they will know what to expect.? Even a link to the bouncing section of the Members Manual or the FAQ could help. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: Reply To Sender and subject line
#bug
On Fri, Aug 4, 2023 at 12:58 AM, Margo Seegrist wrote:
I go to respond to an email that came through groups.io and I click on the Reply to Sender, it alters the subject line and garbage comes out.It's not garbage, it's unicode and whatever email client you are using to reply to that message is probably doing that because it detected unicode in the original subject line (those smiley faces are unicode).? Some email clients handle unicode better than others and you didn't mention what you were using or on what device so I'd suggest just trying another combination. Regards Andy |
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Re: reinstating bouncing members
On Thu, Aug 3, 2023 at 04:58 PM, lee wrote:
How do I now send "A bounce probe" to a member who is bouncing?For an individual member, view their membership details via the member list. Go to the bottom of the page and select the ?Send Bounce Probe button. For multiple members, filter the member list by those in a Bouncing state (as described in the Owner's Manual). Select the checkbox next to the 'Display Name' column header to select them all, then select the Send Bounce Probe option from the Actions button at the bottom of the list. ( I assume that one was sent automatically when the member bounced for the first time.)Correct. Regards Andy |
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Re: reinstating bouncing members
On Thu, Aug 3, 2023 at 03:44 PM, lee wrote:
What is the simplest way to get them back to non-bounce status?The only thing you could do is send them another Bounce Probe. You cannot un-bounce their account for them, they must do that themselves and the Member's Manual gives details on that. Regards Andy |
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Re: reinstating bouncing members
I think Mark fixed that. Duane wrote in Beta: "Did you verify the date on the most recent bounces? ?I haven't seen any that were dated after July 12. ?You may need to send them all a Bounce Probe so they can click on the link in the message."
Frances ?
-- Help available from Groups.io help and GMF wiki. ? |
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Re: members being removed
It should be pointed out that their email provider has the ability and may be marking emails as spam without the user's knowledge. Users are unsubscribed in that event to protect the anti-spam reputation of GIO. This is noted in the Members Manual here. |
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Re: members being removed
On Wed, Aug 2, 2023 at 11:31 AM, Barb LeBrasseur wrote:
this might be a problem limited to my group but thought I¡¯d check ¨C a couple members got the following email this morning which looks like spamNope, that's a standard groups.io message when a message is marked as spam.? It says that above the line you quoted. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: TA-members list messages cluttered
¿ªÔÆÌåÓýOn 2023-08-02 10:31, Steve M via
groups.io wrote:
The first member to complain about this problem said it had been going on for about a month, so before Mark made the change mentioned on the Beta group. No, what I meant is that Mark made a change now to remove or exclude some of the X- headers from the DKIM signature, maybe that was causing the problem all along but now that he removed/disabled them it may not cause the problem anymore. Cheers, Christos |
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Re: TA-members list messages cluttered
On Wed, Aug 2, 2023 at 10:09 AM, Steve M wrote:
The first member to complain about this problem said it had been going on for about a monthIs it possible that in the second case it was a member quoting one of the 'malformed' emails? Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: TA-members list messages cluttered
Hi Christos |
Jim Allen
Bruce
Don Grass
Duane
Andy Wedge
Frances
Jim Wilson
Steve M
Christos Psarras