I have been trying to make these special notices to members appear without success. My understanding is that you do not have to set up a hastag symbol for a special message (it creates "#" automatically). I have taken the following route so far -? Admin/settings/member notices/ (notice type) monthly reminder/active -ticked/special notice - ticked/ and then I typed in a simple message and pressed update ! job done I thought, but not so it would appear......

Clearly I am missing some thing along the way because nothing appears (message - wise) to start the ball rolling firstly and then every month after.

What part of the procedure have I missed out .....

Barry

Group Managers Forum subscription reminder #admin

When:
06/01/2022

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I've done this multiple times, and I've had no issues. All of my groups have always transferred with me. He could always make sure he finds a new owner for the group that he wants to drop anyway. But just stay a member of.

On Tue, May 31, 2022 at 09:05 PM, Joseph Hudson wrote:

he can simply just merge the two

It's best to NOT use the merge function if you own any groups.? That's been known to leave the group without an owner, though it's not supposed to happen.? I don't know if this has been 'beefed up' since I last saw the problem.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

Hello, if the email address, already has an account, he can simply just merge the two. And the one that he no longer needs will be delete it.

On Tue, May 31, 2022 at 05:11 PM, Dennis Storzek wrote:

want to hand the work related group off to someone else, but I can find no obvious way to separate it from my account

You can't 'separate' groups like that.? I'd have the new person create an account, join the group(s) they'll need, then make them co-owner.? Once you're sure things are working properly, just leave all the groups that no longer interest you.? There are other work-arounds of course, but that should be straight forward.

Once that's done, change your email address for your account to the one you'll be using.? Just make sure it doesn't already have a Groups.io account.

Duane
PS Welcome to the wonderful world of retirement!
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Lots of detailed information can be found in the Owners Manual and Members Manual.

On Sat, May 28, 2022 at 11:55 PM, Shal Farley wrote:

Have the select non-members send to an email integration address. You can set those to be non-moderated.

For the record, I raised about circumstances when a message sent via an integration is not shown on the activity log and this is now reported and verified as fixed.

Regards
Andy

Hi,

I manage two groups and subscribe to eight or ten others. Of the two I manage, one is a personal interest hobby group, and the other pertains to work. When I moved two years ago, I was going to lose my long time e-mail address, and, not having a new provider lined up,? I transferred my personal interest groups to my work e-mail. This had the effect of combining the accounts under that e-mail. I am now retiring, and want to hand the work related group off to someone else, but I can find no obvious way to separate it from my account. What am I missing? I don't want to lose continuity with any of the groups.

Thanks,
Dennis Storzek

This is an exceptional and beneficial feature, especially when a bunch of amateurs may be banging around in your database. Their 'help' is invaluable and save hours of research and entry, but...

I've found a few items within the Users and Owners manuals on this but I can't find anything addressing this specific process. And, having just (within the hour) published/released my first Database within our Forum, just gotten the first Notice of Change by a member. I got a brief email that simply said: "(member [email address]) updated row in Last Alarm Roster".
And I thought...'that's nice.' But, gee, I wonder which column in which (of 128) row(s) he made the change. Nothing in the Manuals suggests columnar details (though that would be nice - like specifying which cell in a spreadsheet), I figured it would at least suggest the Row.

In reading the text of the message, I'm led to believe that the message is/was actually intended to read "(member [email address]) updated row (fill in the blank) in Last Alarm Roster". But it obviously did not populate with the Row Number.

I had to go into the Db, make 'Visible' the 'Updated' column (by default hidden), then find it hidden off the window to the right - with no scroll bar at the bottom of the screen to suggest that it was over there - and look for today's date/time to locate the Row, then assess the complete Row to identify the apparent anomaly from the original entries.

Did I miss something? Am I looking for something? that is not there? How is this supposed to appear and report?

This may actually be a Bug instead of a ManagerForum post.

Thanks all.

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Sandy, if you still need help with this, I would not mind hosting a zoom call with a ride return from vacation, to help your clients out. If this would be of interest to you, please contact me privately. I will make this work just like this, your clients can ask the questions and I will screen share and click on the answers.

On Sun, May 29, 2022 at 06:31 PM, Dan Tucker wrote:

I was looking for a way for the username to arrive, as in an email, in the color of choice, similar to:

Dan
Sandi
Bill

Dan -- At present, groups.io cannot do this. Although html is acceptable according to email standards in the message body, such things do not extend to header fields.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

Frances, and Mark (in abstention),

Thanks! I had not discovered or understood that feature in the manual yet - and don't think it was available until just very recently (Thanks Mark). And it helps - just a little bit.
But it only shows in the 'Members' view, and only places a small dot next to the entry.

I was looking for a way for the username to arrive, as in an email, in the color of choice, similar to:

Dan
Sandi
Bill

As an owner/moderator, I can get into the member list and see the whole thing. I'm looking for a way for the members to recognize who/what 'level' is sending whatever it is that they are receiving.

With the immense help of Ken Kloeber, I'm working on a Wiki (well, trying to learn enough about it to make one work). And am working on a database listing our deceased members. But I'm looking at lots of messages coming through from lots of members and knowing that some/many of them don't know anyone that's hired on since they retired - and that timeframe spans 40 years now.

On Sun, May 29, 2022 at 03:19 PM, Peter Rupprecht wrote:

He still receives and can send group emails directly, but if he tries to log in, he receives this message:? "That email address does not have a account.?“ ? ? ??

Have him open a group message in his mail client and look at the message footer:


The address adjacent to the unsubscribe link should show what he needs to use to log in.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Sun, May 29, 2022 at 03:19 PM, Peter Rupprecht wrote:

He indicates that recently he can no longer log-in to Groups.io online.?

He still receives and can send group emails directly, but if he tries to log in, he receives this message:? "That email address does not have a account.?“ ? ? ??

I checked his account and its active and everything looks ok from there.? What can I tell him?

?

In the past, sometimes people have found that there has been a small hidden character (space) that is in the email address and prevented logging in.
And I am assuming that you are both talking about the exactly same email address.

Odd that he can't log in since he receives mail from the group. Has he tried to use the footer in a group email to log in?

Has he set a password for the group or is he trying to use Email Me a Link to log in?

Has he set two-factor authentication?

Also Help page: ?/helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account

Frances

?
--
Help available from Groups.io help and GMF wiki.

?

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I have a member of our group who also has moderator privileges.?

He indicates that recently he can no longer log-in to Groups.io online.?

He still receives and can send group emails directly, but if he tries to log in, he receives this message:? "That email address does not have a account.?“ ? ? ??

I checked his account and its active and everything looks ok from there.? What can I tell him?

Thank you,?

Peter (owner of the group in question)

Bill,

Is it possible to allow select non-members to send messages to the group without going through moderation? All outsiders?

Have the select non-members send to an email integration address. You can set those to be non-moderated.

Shal


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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

On Thu, May 26, 2022 at 10:27 AM, NY City Model Transit System, by Joseph. Frank (Irtelman) wrote:

I am an Owner and moderator of my group (NYC Transit Modelers Group).? I recently sent to my group an email? message with a link to a NY Post Newspaper internet-article on a subway murder in NY City.? A few days later I was notified by Groups.io that "I" was removed as a member (and thus owner-moderator) of my group because my message and link was considered "spam" !!!

Joseph -- I suspect this is not the same problem that Tess is having.

You were removed because you (or your provider) marked a legitimate group message as spam. Your provider then sends groups.io a notice that you don't want to receive any more messages "like this." On this basis you were removed.

More information at?/g/GroupManagersForum/wiki/5115?and at???

This may seem extreme, but in my own experience it's not at all uncommon for someone to purposely mark a message as spam instead of trying to figure out how to unsubscribe.

Again...and this is very important...no one has accused you of spamming your own group. In fact, if you had, you would not have been removed. As was previously explained to Tess, groups.io does not apply spam filters to incoming messages sent by fully vetted group members. It is up to the group owners/moderators to decide what is appropriate email traffic for their group, and deal with noncompliant members accordingly.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

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On Thu, 26 May 2022 15:39:13 +0100, Erikag59 <erikag59@...> wrote:

That's a different matter. That's about a message you RECEIVED, not one you SENT.

Is the message you sent in the group archive? If so, note that it is possible for a message to be sent without trouble and then your own ISP auto mark it as spam when it comes back to you.

All . . .

On Thu, 26 May 2022 07:40:24 -0700, "Frances" <frances@...> wrote:

If you were removed automatically by Groups.io for spam, that's not your co-owner.
It might have been you marking an email as spam or likely your internet provider.

We've had a number of people unknowingly mark a message as spam and get the boot
from the group.

How can someone UNintentionally do this?

Some email phone apps (I'm told Yahoo's email app is like this) have the delete
and delete as spam buttons so close together that it's easy to tap on the wrong
button and mark the massage as spam when the user really intended to just delete
the message because it's been read.

As Frances mentioned, an ISP may have a spam folder they routed the message to,
and after a set period of time, they delete the message. That counts as deleting
the message as spam.

Also, some ISPs have a spam folder that the user may not even see or know about
(like Roadrunner email) unless they use the web interface for email. I found
this out after some expected emails never made it to my inbox. Tech support for
Roadrunner email let me know about this unseen folder and my options. I chose to
have all suspected spam forwarded to my inbox but append [SPAM] to the subject
line so I know it MAY be spam (it rarely is and they rarely flag anything as
spam now).

Donald



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