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As an Owner/Moderator, how do I Forward an email received by the group to elevate it to Special Notice Only status
?I¡¯m an Owner/Moderator for a group and we have some members who are ¡®Special Notice Only¡¯ subscribers. That means they obviously don¡¯t get all of the messages sent by anyone.
As a moderator, I see some of the messages rise to the level of ¡®Special?Notice¡¯ and want to pick them up, change them to add the ¡®Special?Notice¡¯ category, and send them on (back out) to the Group. But I don¡¯t see any way?to do that. I¡¯ve had to resort to a ¡®copy-paste¡¯ routine and send it?out from my address, giving credit to the source. ?
?Is there a way for someone with the privilege to Forward (or Reply), appending the Special Notice trigger?
?Thanks. |
Re: Need help trying to correct an IO Billing error
On Tue, Jan 12, 2021 at 07:25 PM, M Gang wrote:
Their method to deal with the subscription is very poorly programmed.I just looked and the buttons are clearly labeled as to what you're signing up for - $20/month or $220/year.? Support is your only hope.? I think Mark is working overtime trying to get the app finished, so it may be awhile before you get a response. BTW, this is a user-to-user group, so no one here can do anything about matters such as this. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Need help trying to correct an IO Billing error
M Gang
¿ªÔÆÌåÓý? Hello - I am a new owner of 2 groups.???? I signed up for the first month - for a Premium membership for $20 to be downgraded for free at the end of that month. ??? I do want to continue - BUT!?? at a $20 / month membership. ????? The system has charged me for a full year, $220. ????? I tried to cancel it immediately.? it was not possible. ??? this was yesterday. ????????? I sent 6 emails to Support asking for help with this, asking that they cancel the yearly membership - which I did not sign for and sign me up for the monthly premium -? and have not received any reply. ?????? Their method to deal with the subscription is very poorly programmed. ???????? can anyone help me with this? ??????????? thank you very much. ??????? - Marilyn - ?? |
Re: how do I get rid of the icons on the bottom?
On Tue, Jan 12, 2021 at 01:12 PM, Barry Porter KB1PA wrote:
I am using a 15 inch laptop :):)Unfortunately, we now know that Mark has made a change, so you may not be able to get back to 'normal' on your laptop unless he makes further changes - Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Send-only subgroup?
Appreciate the help Duane and Bruce!
?
To summarize:
? ?I manually added specific members to our subgroup (our organization's planning committee).
?
In the settings for the subgroup:
? ?Privacy -> Visibility -> "Group not listed in parent group, messages viewable by subgroup only"
? ?Spam Control -> "Restricted Membership" [ON]
? ?Message Policies -> "Allow Nonmembers to post" [ON]
?
Frank
On Mon, Jan 11, 2021 at 4:43 PM Bruce Bowman <bruce.bowman@...> wrote:
On Mon, Jan 11, 2021 at 04:18 PM, Frank Greco wrote: ?
-- Frank Greco ?(t) ??
[Phone number removed by Moderator] |
Re: Single Owner Group - Owner Deceased
On Tue, Jan 12, 2021 at 03:16 PM, Marina wrote:
Maybe it doesn't sound democratic, but I wish there were a distinction between Owner(s) and Founder.There was a sometimes heated discussion about that on the beta group awhile back.? I think Mark decided the current mechanism was a good compromise of the sides.? The original owner (founder) can maintain ultimate control, but give moderators all the permissions so they can do everything except promote themselves to owner, demote an owner, and delete group.? They can promote others to the same moderator level as themselves, so the group should be able to continue indefinitely.? There shouldn't even need to be a co-owner unless the group needs to be deleted at some point. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: How to stop address harvesting
On Tue, Jan 12, 2021 at 04:17 PM, Ken Schweizer wrote:
I wonder is there a way to set a new member to "NO EMAIL" and not grant that user the ability to change the setting until the group has an idea if they are suitable?Ken --?Currently, the only reliable way to vet prospective members before providing access to group emails is to use the Restricted method of Spam Control. You could set your group's Default Sub Settings to Daily Summary or a Digest, but there's nothing to keep a new person (with the wherewithal to do so) from changing it to Individual Emails. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: how do I get rid of the icons on the bottom?
On Tue, Jan 12, 2021 at 01:56 PM, Marina wrote:
Other groups, such as GMF, are not affected by the change, apparently, and the menu is shown on the left and everything is as usual.Marina -- Any difference between groups is probably due to a browser zoom setting. Zoom out and you should get your left-side menus back. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: How to stop address harvesting
We did BAN the member, but the damage was done. ? I wonder is there a way to set a new member to "NO EMAIL" and not grant that user the ability to change the setting until the group has an idea if they are suitable? That way they wouldn't be able to harvest e-mail addresses. |
Re: how do I get rid of the icons on the bottom?
On Tue, Jan 12, 2021 at 01:37 PM, Bruce Bowman wrote:
It used to flip between the mobile (hamburger) and desktop menus at a screen width of around 799. Now it's 1239.I suspect this is a result of the programming that Mark has been changing/updating to work with the new version of the app he's working on.? I think it should be reported as a #bug on beta as he probably overlooked it. BTW, for Barry, I think most 15" screens are no more than 1024 pixels wide, so that would explain your situation. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: how do I get rid of the icons on the bottom?
On Tue, Jan 12, 2021 at 02:49 PM, Peter Cook wrote:
Bruce, he says he's having this problem on a laptop. Is your comment referring to a computer or a phone?Peter -- Which menu system is displayed depends only on the viewport width in pixels. Click the Restore Down icon on your desktop browser, and you can change between the two menu systems by simply resizing the window. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: How to change the max attachment size setting for the entire group?
On Tue, Jan 12, 2021 at 01:56 PM, Jim Sterken wrote:
?I don't want the message archive to be public unless I'm misunderstanding how things work since I'm new to Groups.io.? I only want people who are group members to be able to see the messages sent by my group members.? I don't want random people who just logged into Groups.io to be able to see my group and view all its messages. It would also be indexed by Google etc. if it were public. They can just click on Email me a link to log in. It is a rolling renewal for 30 days each time they visit the group page. So if they visit within 30 days, they don't have to do anything. /helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account Question: I know that users can put more restrictive attachment size on their subscription. What if you had larger and then suggested to those with limited band width to change their own preference? And can the individual set their own attachment size as larger than the group setting? /helpcenter/membersmanual/1/controlling-your-email-subscription-preferences/advanced-preferences?single=true Frances Help available from Groups.io help and GMF wiki. ? |
Re: how do I get rid of the icons on the bottom?
On Tue, Jan 12, 2021 at 02:37 PM, Bruce Bowman wrote:
It used to flip between the mobile (hamburger) and desktop menus at a screen width of around 799. Now it's 1239.Bruce, he says he's having this problem on a laptop. Is your comment referring to a computer or a phone? |
Re: how do I get rid of the icons on the bottom?
On Tue, Jan 12, 2021 at 09:01 AM, Barry Porter KB1PA wrote:
how do I get rid of the icons on the bottom and get back the menus ob the left side?Barry -- There does seem to have been a recent change. It used to flip between the mobile (hamburger) and desktop menus at a screen width of around 799. Now it's 1239. Zoom out and it should help. Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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