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Date

Change to options in free basic groups?

 

Just recently, our non-profit organization has experienced a change in creating a free basic group. We no longer have the ability to upload files to our group. Has there been a change to the options for the free groups? We can see a pull-down for "upgrade" and the files option is listed there, but we cannot access it. Thanks for any help you can give.


Re: Email Full

 

Which is why you should not click on a link on an unsolicited email.

If one triggers an email exchange, such as subscribing to a group, then the confirmation is triggered, and if the link in that email looks legit, it might be OK to click (review raw text of email to confirm), though in many cases it is sufficient to respond to the confirmation email.

If an email is unsolicited, unexpected, kinda a surprise thing, do not click.

Duane wrote:

On Fri, Jan 8, 2021 at 08:09 AM, Green Gate Grove wrote:
I recently received a pending email post that basically stated that
my group email was 99.9 full.
It's definitely a phishing email.? There are many clues:
1.? It's from a non-member
2.? There's a typo in the URL
3.? The grammar is terrible
4.? The warning screen isn't for the Groups.io site
5.? There is no webmail on Groups.io
If you hover over the URL shown, a little box should pop up to tell you where it will actually take you.? It can say one thing, but go someplace else, like this https:mygroup.groups.io </g/GroupManagersForum/message/36201>? (This is actually a link to your original message.)
Duane
--
/The official Groups.io user documentation is in the Groups.io Help Center </helpcenter>.
/GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki/
/


Re: Email Full

 

On Fri, Jan 8, 2021 at 08:09 AM, Green Gate Grove wrote:
I recently received a pending email post that basically stated that my group email was 99.9 full.
It's definitely a phishing email.? There are many clues:
1.? It's from a non-member
2.? There's a typo in the URL
3.? The grammar is terrible
4.? The warning screen isn't for the Groups.io site
5.? There is no webmail on Groups.io

If you hover over the URL shown, a little box should pop up to tell you where it will actually take you.? It can say one thing, but go someplace else, like this https:mygroup.groups.io? (This is actually a link to your original message.)

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Re: Email Full

 

Is there a summary of stats on a group in one place? It would show things
like number of members, messages, space used for different things, etc...
Right now I find I have to hop around to figure out those things.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.org
www.syracusemodelrr.org


Re: Email Full

 

Apologies I have just reread your post

Ignore my previous as I thought you were talking about your yahoo inbox

My fault for not reading it properly

Nivard Ovington in Cornwall (UK)

On 08/01/2021 13:15, Green Gate Grove via groups.io wrote:
I recently received a pending email post that basically stated that my group email was 99.9 full.
I believe this to be a scam of some kind. See attached files to see what I mean.
Has anyone else received this and do we need to check out mailbox for trash?


Re: Question on Subgroup invites

Glenn Glazer
 

I would just like to point out that if someone could be added to a subgroup and not the main group, then it would no longer be a subgroup, it would be some other group with partially overlapping members.

Best,

Glenn


Re: Email Full

 

Whilst it *may* be a phishing mail of a kind it is also possible your online inbox *is* getting near full

Although as I have 1TB of storage I suspect you will too and its unlikely that you have reached that

Do not click any link in the warning email but go online and check your Yahoo mailbox

Go to settings then more settings

Bottom left is the size of storage and the percentage you have reached

Nivard Ovington in Cornwall (UK)

On 08/01/2021 13:15, Green Gate Grove via groups.io wrote:
I recently received a pending email post that basically stated that my group email was 99.9 full.
I believe this to be a scam of some kind. See attached files to see what I mean.
Has anyone else received this and do we need to check out mailbox for trash?


Re: Email Full

 

Sounds if your files/email archive storage is full. Find out by logging into GIO (always from your browser's address bar or bookmarks, never ever from a link in a potentially unsolicited email), check storage.

Green Gate Grove via groups.io wrote:

I recently received a pending email post that basically stated that my group email was 99.9 full.
I believe this to be a scam of some kind. See attached files to see what I mean.
Has anyone else received this and do we need to check out mailbox for trash?


Re: Question on Subgroup invites

 

On Fri, Jan 8, 2021 at 12:49 PM, Beth Weld wrote:
If a person is direct added to the main group we also add them to 4-5 subgroups depending on requirements.
It sounds like we have a similar set-up. We have a pre-approved club membership list which is managed externally to Groups.io. As people join, they are Direct Added to our main group and relevant subgroups and as they leave they are removed.? Allowing subgroup Mods to invite people to a subgroup means they are added to the main group and therefore the Mods have an element of control over the main group that we do not want.

Andy


Email Full

Green Gate Grove
 

I recently received a pending email post that basically stated that my group email was 99.9 full.
I believe this to be a scam of some kind. See attached files to see what I mean.
Has anyone else received this and do we need to check out mailbox for trash?


Re: Help, renaming group did not update the Welcome message..

 

Fortunately the decision to rename the group happened before there were any users.

The only notice type that shows under settings was the Welcome notice even though the wiki implied there may be more.


Re: Question on Subgroup invites

 

Thanks everyone,
Christos, in answer to your question on why I don't want subgroup moderators to be able to add a member to the main group- we have a complicated setup in groups.io with many subgroups.?

If a person is direct added to the main group we also add them to 4-5 subgroups depending on requirements.? If a person is invited to a subgroup and automatically added to the main group, they don't get added to the other subgroups so are not added correctly.? If a person is already in the main group then adding to a different subgroup is fine.

I assign moderators to each subgroup based on their need to manage that subgroup. I definitely don't want all of them to be a moderator of the main group and have access to all subgroups. They each manage their subgroup(s) and don't stray into other subgroups.

It is basically a question of control and trying to limit the scope of a moderator. It is not that I think that anyone is going to knowingly screw things up - but we are all volunteers, and it can be very easy to do something by mistake.

Education sounds like my best plan - and watching the main group activity logs.
Many thanks everyone
Beth


Re: Weirdness #addmembers

 

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On 2021-01-08 01:11, David Bryant via groups.io wrote:
I have created a couple of subgroups. One of the moderators in a subgroup is a bit thoughtless, and sent an invitation (to join the subgroup) without my knowledge or consent

Hmm ... interestingly enough there was another instance recently (/g/GroupManagersForum/message/36192) where the same root problem, a subgroup mod inviting a member when they shouldn't be able to (if the main group admin didn't want them to), caused an unintended issue downstream.

I proposed a few solutions in that topic, the quick and easy "in subgroups, hide/disable the Invite option for all but the owners" solution would prevent stuff like this from happening.

Cheers,
Christos


Re: Weirdness #addmembers

 

Thank you, Bruce. I didn't think to start taking screenshots until I had deleted the guy.

I figured it out. I have created a couple of subgroups. One of the moderators in a subgroup is a bit thoughtless, and sent an invitation (to join the subgroup) without my knowledge or consent.So the other log entries are in the log for the subgroup, but the master membership record was added to the main group.

I think I'll make a suggestion to Mark, that when members are added to the main group because of activity originating within a subgroup, an entry should also be made in the main group's actvity log. When I thought to look at the subgroup I saw what had happpened pretty quickly. But I also saw that the member's deletion (by me) had not been logged in the subgroup's activity. That's also a little confusing.
--
David Bryant
Canyon Lake, Texas
/


Re: Weirdness #addmembers

 

On Thu, Jan 7, 2021 at 10:06 PM, David Bryant wrote:
His membership record said he had joined at 8:06 pm CST.
I don't see that in your screenshots.

I noticed him at 8:30 pm. I kicked him out once I was certain he didn't belong in my group (membership requires approval, and this guy was never approved). Here are two screenshots.
I'm rather befuddled as well. A few thoughts:
-- Those who transferred from a Yahoo group using the Easy Group Transfer mechanism will have no join entry in their activity log.
-- Could you (or a co-Owner) have accidentally changed group settings for awhile, thus allowing him to join without review?
-- Could you (or a co-Owner) have invited this person? Accepted invitations do not go into Pending status.
-- Could this person have joined under a different email address, and subsequently changed it themselves (or had a co-Owner change it)? To my knowledge, changing an account's email address -- or merging it with another -- does not generate a group log entry.
-- Generally, I've found the string search function in the activity log to be less than reliable. If you have a Premium group, you may have better luck looking at this person's log entries in your Past Members list (click on the Removed link to see it).

Some obscure combination of the above could perhaps cause what you've seen.?

Hope this helps,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Help, renaming group did not update the Welcome message..

 

On Thu, Jan 7, 2021 at 06:39 PM, Steve Stallings wrote:
When I renamed the group the web appearance and regular message formatting all changed as expected, but the welcome message when you join the group still has the old name and addresses.
Steve -- Renaming a group has a number of impacts that you may not have considered. See?/g/GroupManagersForum/wiki/8127?for details.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Weirdness #addmembers

 

Something very strange just happened. I was reviewing the membership list when I noticed a member I had never approved. His membership record said he had joined at 8:06 pm CST. I noticed him at 8:30 pm. I kicked him out once I was certain he didn't belong in my group (membership requires approval, and this guy was never approved). Here are two screenshots.
?



Notice that there are no log entries showing when this guy joined my group. I keep careful track of my group's membership. There are currently 1,016 approved members in my group, and I can account for every one of them (offline records that I maintain). This guy was member #1,017 for about 20 minutes or so. How did he sneak in? Should I file a bug report?
--
David Bryant
Canyon Lake, Texas
/


Help, renaming group did not update the Welcome message..

 

It was under Admin > Settings but I did not realize that there were tabs beside Settings once you got to that page. Selecting the Notices tab did the trick.


Re: Question on Subgroup invites

 

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Beth,

>>> I want the mod to be able to add members to the subgroup but only if they are already members of the main group.
?
You'd like a system-enforced way of doing this in other words because a manual protocol-based way already exists (don't use Invite if you're a subgroup mod, only DirectAdd) in which case a beta #suggestion is your only option, based on current functionality.?

The problem exists because in the main group mod's settings, there is the "Invite Members" option which controls the display/enabling of the Invite option but only Owners see the DirectAdd option; in the subgroups however there's some inconsistency, there is no "Invite Members" setting but it's "replaced" with "Add Members", which now controls the subgroup display/enabling of both the DirectAdd (from main group) option (correct) and Invite option (not really correct if you think about it).? The way it works now may had made sense initially, before the subgroup and main membership requirement was introduced, and maybe it was an oversight/wasn't mentioned/anticipated at the time, I don't know.

The absolute quickest way to fix this would be to change the subgroup mod's "Add Members" text to say "Invite Members", as with the leaving the existing functionality that will remove the subgroup "Invite" option; but it would also remove the subgroup "DirectAdd" option which can make a subgroup mod less functional/capable overall, if they are also supposed to (direct)add members, so this would not be a good fix really.

The other very quick way to fix this with a 1-2 line of code change is to always hide/disable the "Invite" option for subgroups altogether for everyone but the owners.? This will bring the "Add Members" text closer to what may really be meant, i.e. "Add Members" really means "(Direct)Add (existing main group) Members (only)"; it will also move the main vs sub group functionality/behavior in that regard closer together.

Lastly, the most correct and granular but more work solution, add an "Invite Members" setting as well for subgroup mods below the "Add Members" setting, and adjust the display/enabling of "DirectAdd" and "Invite" options in subgroups based on these two settings.

Now regardless of the above, I wonder, why don't you want to allow the subgroup mod to invite folks to the subgroup?? If you think about it, in the end it's the same thing: whether a subgroup mod invited someone to a specific subgroup, or a main group mod invited a member (for the purposes of adding them to the subgroup) and then added them to the subgroup, the same end result in effect takes place, in both cases the member gets added to the subgroup and gets added to the main group by no choice, so why fight it?? So knowing that the Invite option is there for subgroup mods and cannot be turned off currently (without crippling the subgroup mod), and assuming you could allow the subgroup mod to invite people to the subgroup "only" since "might as well, same deal", Why not use something like the inelegant-can-work protocol-based solution below to accomplice this:

1. Add the subgroup mod to the main group mod pool as well (no need for notifs, etc), and in their main group mod settings, set only the "View Member List" option checked; possibly also set the "Set Member Subscription Options" setting as well, depending on...(*1)

2. Per protocol, before the subgroup mod sends the invitation from the subgroup, they check the main group member list to see if that email address is already a main group member, and:

- If Yes, no invite is sent but the subgroup mod just DirectAdds that member using the subgroup's DirectAdd option.

- If No, go ahead and send the invite from the subgroup; after the invitee accepts, in addition to any new-member tasks that now may already take place, the subgroup mod edits the invitee's main group subscription and sets it to "lurker" mode, again depending on (*1) -- or if as a matter of protocol you don't want them to do it in this case but leave it to a higher-privileged main group mod to handle it, then I guess the subgroup mod is only permitted to do as far as step 2-Yes and that's it.

Cheers,
Christos

(*1) I guess it would depend on what the default/minimum subscription option is on the main group; if None or Special, then no need for that second setting, but if anything higher (which would cause the new subgroup member to unwittingly also start getting main group messages), regardless of whether a main group mod adds a subgroup new member or a sub group mod invite-adds a subgroup new member, it shouldn't be up to the member to go and set their main group subscription to none/special (after all they didn't ask to be added to the main group); a mod should do that for them(*2) to make the subgroup-only invite addition seamless; now whether the capability and task of that is given to the subgroup mod, or no capability is given to them and they have to notify a more-privileged main group mod to do so for them, depends on your desired protocol.

(*2) this fact IMO should also be communicated to the new member so they know they were also added to the main group (cause no choice in that) but their main group subscription was set to None/whatever, just in case they may be interested in also engaging with the main group, in which case, they should also be reminded to now reset their main group subscription options themselves to their desired options.



Help, renaming group did not update the Welcome message..

 

When I renamed the group the web appearance and regular message formatting all changed as expected, but the welcome message when you join the group still has the old name and addresses. Maybe I am blind, but I cannot find a way to edit the welcome message.