On Fri, Dec 25, 2020 at 05:46 PM, Sugar Lopez wrote:

I just recently found out that I have a 12 year old that joined my group

Is there a age required to join groups IO?

Account holders must be at least 13 years of age.

From the Terms of Service:


Hope this helps,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Fri, Dec 25, 2020 at 06:25 PM, Alan Warshawer wrote:

How do I turn on messages to come to me as moderator?

Alan -- Click Subscription on the left-side menu bar. On the resulting page, scroll down to the Moderator Notifications block. Select what you want from the pull-down menu for Pending Messages. Then click the Save button.

See also?/helpcenter/ownersmanual/1/managing-moderator-notifications-about-group-activity?

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

? ?As Moderator, I have rec'd no messages since Dec20.? ?I just looked at the pending messages on the web and there were 11 messages? awaiting approval.
? ?What happened?? How do I turn on messages to come to me as moderator?

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This morning I want to thank most sincerely the creator and manager of Groups. IO for this marvelous platform!
What a joy to have a safe and well-functioning place for interest groups.? It has never been more important that this year when so many people are isolated from local neighbors and family.? I am grateful for the friendship and enjoyment via our groups.? Thank you!?
Happy Holidays to everyone!
Martha

[Moderator Note: I'm going to approve this one, but let's please avoid a cascade of similar sentiments. If you agree, please click the "like" link instead.]

Joseph,

Which means I have to help her re-create the group. Which I think if I
remember correctly, we have to wait a whole year before we can use the
same name again.

As far as I know there is no defined time that the name of a deleted group is reserved, it is indefinite (forever). Unless you can talk Groups.io to intervene on your behalf.

And which I don't really want to do due to the new guidelines that
start on for January 18.

You can start the group with a different name now, and rename it later (after you've convinced Groups.io to release the name).

And since none of us are nonprofits, I don't qualify for any of the
discounts.

The only discount is for Enterprise plan groups, and I doubt you'd be looking for that plan.

The group may have only had one maybe 20 members, but we were hoping
that eventually it would've grown. So does anybody have any advice as to what I should do?

Create the replacement group now, and upgrade it to Premium before January 18th if you believe you'll want the extra features. If you can't sustain the fees for premium you may eventually have to drop back down to Basic, but given the upcoming pricing change you may want to lock in now if you anticipate growing beyond 400 members.

Shal


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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

First of all, merry Christmas to everyone. Well today I was presented with a surprise Christmas present. It was a text message from an owner who was a cocreator to a group here on Groups..Io end it was her idea. However, the gentleman that created the group, took somebody else's advice, and decided that the group was a joke it was no longer necessary. So he deleted it without speaking with the co-owner. Which it was her idea and his idea we found out that the group no longer existed because she could no longer pull it up in her groups list. And we both felt like that the sole owner should've spoke to one of us first before he just decided to drop it off the face of the earth. Whenever I approached him about this whole situation what he told me above is what he sent me in a text message. And this is not the first time that something like this is happened. Sometime early last year, something happened to him and he randomly decided to change my role in one of his groups without speaking to me first and mind you I did nothing absolutely nothing wrong. He just randomly changed my role. And I didn't think it was right he gave me my membership back as the sole co-owner of his group. Mind you, he was also juggling college at the time. So that was resolved now I've run into this issue. Which means I have to help her re-create the group. Which I think if I remember correctly, we have to wait a whole year before we can use the same name again. And which I don't really want to do due to the new guidelines that start on for January 18. And since none of us are nonprofits, I don't qualify for any of the discounts. The group may have only had one maybe 20 members, but we were hoping that eventually it would've grown. So does anybody have any advice as to what I should do? I have approached him and asked him, what would he feel like if I up and did something right to his group. And before anybody asks, yes it's very poor communication.

On Thu, Dec 24, 2020 at 10:30 PM, Shal Farley wrote:

For a family group I would strongly recommend Restricted membership. That way family members can be assured that strangers can't join the group and read the messages (unless you mistakenly let one in, but you don't have to tell your family members that).

I agree that a restricted group is best for a family group. And for a committee or other similar organizations.

Frances

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Help available from Groups.io help and GMF wiki.

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Dave,

Under the spam settings, the box for “Restricted Membership” is not
checked.

Then that is why you don't have the option to show your group's Members list to members. The concern is that any spammer could freely join your group and download all the member addresses.

For a family group I would strongly recommend Restricted membership. That way family members can be assured that strangers can't join the group and read the messages (unless you mistakenly let one in, but you don't have to tell your family members that).

I recommend Restricted membership for most any group where only people you know should be allowed to read the group's content. That can include clubs, classmates, and certainly family groups.

Shal


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More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

char,

i followed the directions and it didn't work,, my group is our
little group ,, i get all the group mail except mine,,,

I'm not sure what directions you followed, but if it was about the Account Preferences option "I always want copies of my own emails" that is only effective for Gmail addresses, or addresses powered by Google's services.

As I replied to Herb, messages from yourself are likely being diverted or rejected by your email service.

You can check for rejections on the Recent Bounces page of your account:
/account?page=bounces

If your messages are not listed there then check your email service's web interface for the Spam folder, Junk folder, or whatever they call it. Perhaps its settings can be adjusted, or perhaps you can set up a filter to ensure that your messages are delivered to your Inbox.

Shal


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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

On Thu, Dec 24, 2020 at 09:45 PM, Dave B wrote:

>> Is your group a Restricted group?? Check what your Spam Control setting is in Admin, Settings.

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Under the spam settings, the box for “Restricted Membership” is not checked.?

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I think you should decide on whether or not you want or need restricted membership for your group.?

This group (GMF) is not restricted.?
The summary on the home page says:

?If this is a newer group, you might want to review the options here:
/helpcenter/gettingstarted

Frances
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Help available from Groups.io help and GMF wiki.

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On Thu, Dec 24, 2020 at 03:39 PM, Peter Cook wrote:

If a subject line includes a string preceded by the # symbol, and ending with a punctuation mark, the string will not be recognized as a hashtag.

If it's something like #test! it won't be recognized as a hashtag since they can't contain the ! character, so no bounce, no removal, and no creation.? It would have to be #test ! for it to work as you seem to expect.? I seem to remember all of that being covered in the manuals.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Thu, Dec 24, 2020 at 07:50 PM, chaboot wrote:

I TRIED THIS AND IT DIDN'T WORK

I am not sure whether or not this is related to not getting copies of your own emails. If so, you seem to have 2 accounts, including this one. One was started Feb 6 and one Feb 7. ?Both are set for No Mail. You do not receive email from this group. I don't know about any other group.

Frances
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Help available from Groups.io help and GMF wiki.

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I TRIED THIS AND IT DIDN'T WORK


[mod note: apparently in response to the prior reply (to Herb, #35779)]

On Thu, Dec 24, 2020 at 04:38 PM, Dave B wrote:

Thanks everyone…but when I go to change the setting to make the member list visibility available to members, I am not allowed to choose “members” from the dropdown list. ??Only “Owners” and “All Owners, and Moderators…”

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Any reason why I can’t choose this option?

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Is your group a Restricted group?

The Help says: ?"In a restricted membership group, the group owner can choose whether to allow the members of the group to see the member list. If a Members entry appears in the left navigation on the group’s website, the owner has allowed group members to see the member list. Click the Members entry to view the list."

Check what your Spam Control setting is in Admin, Settings.

Frances
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Help available from Groups.io help and GMF wiki.

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(Yes, "bounced" is used incorrectly here; I'm just using the same terminology that is used on the settings page.)

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