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It is below ‘Subscription’ and above ‘Messages’ near top left. You only see ‘Admin’ there if you are a group owner or moderator in a particular group. The word ‘Owner’ appears next to

You will only see it if you're signed in as the group owner or a moderator with enough permission. Duane -- The official Groups.io user documentation is in the Groups.io Help Center (

I do not see ADMIN n the left column menu as stated in HELP.? Where can I find it?

Oh you star Frances - that’s worked! You are right, it’s under the Premium Features section. Many thanks indeed. Christine

I am now wondering about Directory. As you can see from the URL, this is for premium, enterprise as well as legacy enabled groups. Does this mean that there is no Directory option or choice available

/helpcenter/ownersmanual/1/customizing-settings-for-premium-and-enterprise-features/member-directory?single=true Frances -- GMF wiki ( /g/GroupManagersForum/wiki/home

In Settings, Features, scroll down past calendar and you can disable or enable directory here. Frances -- GMF wiki ( /g/GroupManagersForum/wiki/home ) for help.?Search box at the top

Many thanks Duane. I now understand that Member Directory and Member List are two separate things. I have also read through the link Bruce sent: /g/GroupManagersForum/wiki/6114 I have

Anita -- I'm hearing conflicting information.?Your best route to track this down is the activity log. If you unsubbed, it will say "Display Name <email @address> left via web." In this case, you will

thanks for your responses. I first thought it might be the spam thing.I looked in my spam and there was no mail from iogroups that went in there. It said I unsubbed via web.Usually if you get unsubbed

Member Directory and Member List are two separate things.? The Member List shows everything you as owner can see about a person.? Member Directory only shows what a person puts in their public

Are you sure that Members are seeing this, or just you (as Owner)? Are you looking at the Directory, or the Member List? They are not the same thing. The Directory is an index of Member profiles.

AFAIK you can't; it's all or nothing. Chris

Hello, if anyone can help: I have the Member Directory option of the group that I am the owner of, under Settings, Privacy, Member List Visibility set to "Members". However, when my members look under

Anita, That sounds a lot like the usual route for a spam message type event. GIO gets a notice of a spam reject, it flags the account and generates the message. While it says it unsubscribes, it still

Sounds like this: /helpcenter/membersmanual/1/working-with-group-messages/responding-to-a-you-have-been-removed Pete

Well you are right about the name, it used the email address according to the failure notice.?While its possible the treasurer entered the wrong card number,? its not likely.? Will have to get her

I had a weird thing happen last night. I am an owner of a group and I got unsubbed and it said via web. I never did that. Then got a email saying if it was a mistake to click on a link and I got back

Probably the best clue will be in the Activity log.? There will be an entry similar to "[user] sent message [topic title] requiring approval because (some reason) via web/email".? That should give

I’ve run into the same problem. No hashtag, approve first message, subscribed email address. Affects long-time members. Non-members cannot post. No other moderator. It hasn’t happened lately, but