开云体育

On Mon, Nov 23, 2020 at 02:25 PM, Elizabeth Weise wrote:

Is there any other way?

Yes, contact support as advised in the Note of the "Setting up or disabling two-factor authentication" section of /helpcenter/membersmanual/1/understanding-groups-io-accounts/setting-account-preferences-and-viewing-account-information in the Members Manual.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Mon, Nov 23, 2020 at 04:36 PM, Anita L wrote:

She has a free group and marked when it gets
close to the limit of attachments or memory for the earlier ones to be removed.
It says she is out of space. So when or how does the earlier attachments get removed?
Does she have to notify Mark or someone here to do that?

Overview and more suggestions in Help: ?/helpcenter/ownersmanual/1/viewing-and-managing-your-group-s-storage

Frances

?
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

That was it. Thank you. I'm not sure why the hashtag got moderated, but I've removed the requirement and I'm checking the others. Great to have an answer to this issue.
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Kayelle Allen
Science Fiction Author
www.kayelleallen.com

Hi! I am asking this for a friend. She has a free group and marked when it gets
close to the limit of attachments or memory for the earlier ones to be removed.
It says she is out of space. So when or how does the earlier attachments get removed?
Does she have to notify Mark or someone here to do that?

Thanks

Anita

On Mon, Nov 23, 2020 at 04:19 PM, Scott Mohr wrote:

Actually that’s how I have it, but I still get lots of emails daily with the subject “Message Approval Needed”:

Okay, check in Admin, in Activity, Message Activity to see why the messages are being moderated.
Perhaps they aren't using the email address they joined with. (They can add another email address - an email alias is they wish.?/helpcenter/membersmanual/1/understanding-groups-io-accounts/setting-account-preferences-and-viewing-account-information? )

Let us know what you see and we can help further.

Frances

?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

On Mon, Nov 23, 2020 at 03:43 PM, Scott Mohr wrote:

Team- I’d like to turn off moderation for all members.? I see how to turn it off for individuals under Members/Posting Privileges, but I’d like to just turn moderation off for all approved members.? Is there a single toggle for that?

?

You can turn off moderation by changing your group to restricted membership. In Admin, Settings, Spam Control.

/helpcenter/ownersmanual/1/customizing-group-settings/spam-control-and-moderation-settings

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

开云体育

So I have a small group that I migrated from Yahoo last year. Premium plan. I used a two-factor authentication app on my phone to do the initial creation and like an idiot didn't write down the backup code, thinking somewhere in the back of my head that it was still in my phone. Which is was.
Until work sent me a new phone and wiped the old one.?
I have managed to subscribe to my group using another email address, but can't do anything else. When I try to log in with the owner email address, it tells me I need the backup code, which of course I don't have. Or the authentication app for that matter.?
I'm presuming I should just tell the people in the group it's being closed, move on and try to forget this ever happened. Is there any other way?
Thanks,
Locked out in San Francisco

On Mon, Nov 23, 2020 at 11:04 AM, Debra Claffey wrote:

A colleague wrote today about being unable to upload a file to our Files section. I had her email the file to me to try myself, but the problem seems to be that selecting New, and Upload file does nothing.?
My settings have been that members can upload files, and haven't made any changes recently.
This happens in my Elemental.groups.io and not in new England Wax.

Your Elemental group is probably over its storage quota. See?/g/GroupManagersForum/wiki/7137?for symptoms and remedies.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

Good morning,
A colleague wrote today about being unable to upload a file to our Files section. I had her email the file to me to try myself, but the problem seems to be that selecting New, and Upload file does nothing.?
My settings have been that members can upload files, and haven't made any changes recently.
This happens in my Elemental.groups.io and not in new England Wax.
Appreciating your help,
Deb Claffey

On Mon, Nov 23, 2020 at 09:13 AM, Kayelle Allen wrote:

I'm just writing a text response like I am now. But I keep having to go approve it, even though I'm the owner and not on moderation. I've looked at every aspect of the group and can't see any reason it should happen. I've even updated my profile. Nothing works.

Kayelle -- As Frances and Duane have both said, go to Admin>Activity. Every post to your group generates an entry in the log. If a post goes into moderation, the log entry will tell you why.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Mon, Nov 23, 2020 at 09:13 AM, Kayelle Allen wrote:

I'm just writing a text response like I am now. But I keep having to go approve it, even though I'm the owner and not on moderation. I've looked at every aspect of the group and can't see any reason it should happen. I've even updated my profile. Nothing works.

Have you looked at Activity to see what your messages are doing??

For example, are you using a hashtag that requires moderation? Or are new topics moderated or moderated after a certain date?

You can go to Admin, Activity. See the notes about your account.?

Or if you have a lot of activity from other members, go to Admin, Members. Search for yourself and then click on your name. (Not the checkbox.) And then Activity History.

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

I'm just writing a text response like I am now. But I keep having to go approve it, even though I'm the owner and not on moderation. I've looked at every aspect of the group and can't see any reason it should happen. I've even updated my profile. Nothing works.
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Kayelle Allen
Science Fiction Author
www.kayelleallen.com

Thanks Duane and a BMaverick. It was the attachments that were causing the problem. It was hard to see because most messages had small attachments because of the nature of the group. I had wondered about that but didn’t see anything in Message Settings, but knowing that the setting existed I was able to find it in Message Formatting.?

thanks again?

On Mon, Nov 23, 2020 at 05:45 AM, Peter Rawbone wrote:

I've just logged in with my test membership and, in the Directory, searched for me.? Guess what, two names appeared - me and the co-moderator.? Is this a bug?

That would depend on what you searched for and what the results were.? I'm sometimes caught off guard when I see a result I wasn't expecting, but it matches the search term in an unusual way.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Hi Donald

I have to say I have received replies to my pending subscription questions even more vague than that but turned out to be genuinely interested in the group, some people don't like answering questionnaires so keep it brief

Spammers tend not to reply to a pending subscription questionnaire at all or give a generic response, yours mentions amateur, I would not expect that from a spammer

If I had received that reply I might consider it is someone with an interest but not the best at communicating or using social media or English wasn't their first language

I might add them, or at least send them a message requesting more information, they would be moderated for their first message anyway and if that raised an eyebrow when received you could either unsub them or moderate for a longer period (I have it set as one post then unmoderate and that works well)

Your choice of course but just wondered if you were banning a legitimate subscriber

Nivard Ovington in Cornwall (UK)

Interesting - I have two accounts - one as an owner/moderator ( there is also a co-moderator) and the other as a test.? I've just logged in with my test membership and, in the Directory, searched for me.? Guess what, two names appeared - me and the co-moderator.? Is this a bug?
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Peter

We use the 1 approved post before being able to post without
moderation, but we're thinking of changing that to 2.

Donald

On Sun, 22 Nov 2020 22:08:21 -0500, "Larry Finch" <Finches@...>
wrote:

One of the great features of gio is you can set it to automatically set new
subscribers to moderation, and have it automatically remove them from
moderation after a set number of moderated posts, up to 4.

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/g/HamRadioHelp /g/Baofeng
/g/CHIRP