On Fri, Nov 20, 2020 at 08:37 PM, Tom Madden wrote:

The person shown in the footer

One other thing I'd check.? If there are any "live links" in the footer, either hover or check source code to see if maybe it's a phishing email.? I seem to remember someone getting one of those not too long ago.? They use a message from a group with public archives, then attach their own footer in hopes of catching someone unawares.

Duane
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On Fri, Nov 20, 2020 at 09:37 PM, Tom Madden wrote:

The person shown in the footer isn't subscribed either. I'm certainly at a loss.....

This is your group, right??/g/PassengerCarList/topics
So your group's message archive is public. ?But I don't see how there can be a footer in the email she receives unless it is sent / forwarded by a member through the group. Very puzzling.

Frances

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On Fri, Nov 20, 2020 at 03:12 PM, Duane wrote:

On Fri, Nov 20, 2020 at 03:51 PM, Tom Madden wrote:

Says it began "a month or so ago" and she just deletes the messages. That's a workable but not acceptable resolution.

That's about all she can do.? Someone that's subscribed to your group is sending/forwarding the messages to her.? Should be the person shown in the footer.? Either that or AOL has serious problems (wouldn't be the first time.)

The person shown in the footer isn't subscribed either. I'm certainly at a loss.....

Tom Madden

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开云体育

Thank you for all the fast replies!? Appreciated!

As he had not logged in before, having joined by subscribe email request, then I assumed he would not therefore have a password, and I wondered what the process would be so he could log in, to "act like an owner."

I'll send him your reply, Joseph.

I had looked at the Rights and decided what was there for Owners was OK.

On the road again ...

On Fri, Nov 20, 2020 at 06:22 PM, lee wrote:

If a member of a group posts a message that Groups.io determines to be SPAM, I believe that member is automatically removed from the group.

That only happens if they mark a message FROM GIO as spam, not sending a message, and then only with certain email services.? (GIO doesn't do any spam checking on incoming emails.)? I don't believe the ONLY owner is ever removed this way.? If there were another owner, then they may be removed.

Duane
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On Fri, Nov 20, 2020 at 03:51 PM, Tom Madden wrote:

Says it began "a month or so ago" and she just deletes the messages. That's a workable but not acceptable resolution.

That's about all she can do.? Someone that's subscribed to your group is sending/forwarding the messages to her.? Should be the person shown in the footer.? Either that or AOL has serious problems (wouldn't be the first time.)

Duane
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On Fri, Nov 20, 2020 at 02:31 PM, Frances wrote:

On Fri, Nov 20, 2020 at 03:55 PM, Tom Madden wrote:

When I told her there was nothing to unsubscribe she forwarded two example posts to me. One was from my group and the second was from a different group. The address associated with the Unsubscribe link is different from the one she emailed from (both are aol addresses). Something seems to be going on that involves more than just my group. Why would messages be going to someone who isn't a subscriber??

You didn't say whether she was subscribed with the forwarded email address. Check that.

She is not subscribed from either address. I followed up and she said the forwarded email address isn't hers.?My group requires approval of all new subscribers and neither address came by that route.?So she's receiving emails at an address that isn't hers, from multiple groups that neither she nor the forwarded address is subscribed to. Puzzling. The forwarded address is parkaralan@...,?which she doesn't recognize at all. She's not being belligerent or anything. Says it began "a month or so ago" and she just deletes the messages. That's a workable but not acceptable resolution.

Tom Madden

On Fri, Nov 20, 2020 at 03:55 PM, Tom Madden wrote:

When I told her there was nothing to unsubscribe she forwarded two example posts to me. One was from my group and the second was from a different group. The address associated with the Unsubscribe link is different from the one she emailed from (both are aol addresses). Something seems to be going on that involves more than just my group. Why would messages be going to someone who isn't a subscriber??

You didn't say whether she was subscribed with the forwarded email address. Check that.

Frances
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Just fielded a complaint from a non-subscriber that she was receiving my group's messages. She asked to be unsubscribed, because when she clicked on the Unsubscribe link at the bottom of the posts it took her to the page listing only her legitimately-subscribed groups and did not include mine. When I told her there was nothing to unsubscribe she forwarded two example posts to me. One was from my group and the second was from a different group. The address associated with the Unsubscribe link is different from the one she emailed from (both are aol addresses). Something seems to be going on that involves more than just my group. Why would messages be going to someone who isn't a subscriber??

Tom Madden, Owner, Passenger Car List
(railroads, not automobiles)

As you remark there are only a few addresses doing this, another alternative is to report the email addresses to their email provider. I use abuse@[domain.com] for starters but it is unreliable. Large services such as Gmail provide a web page (such as ) to report obvious spammers using their service. The latter has been much more successful for us. It may be required to provide a sample email for verification purposes, however. Good luck.
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Jim

No. ?We missed the offer a year ago and created our groups after the $110 price was raised. ?We moved our group at the $220 price. ? The group doesn’t Expire until the 24th. ?I plan to take payor today or tomorrow and downgrade to basic. ?

I would like to add that this was a very interesting discussion and I really appreciate that we have this kind of tech support. Having a thoughtful dialogue and problem solving about a task is what takes io beyond ANY other product on the market. ?Thanks, guys, your time and reflections, benefit all of us!

Kathleen

Bruce,

Keep in mind that being an owner on a group is not a different login. It is
just different access to the same login. When he accesses the group via the
web, he will have those additional rights and permissions tied to that
login.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.org
www.syracusemodelrr.org

On Fri, Nov 20, 2020 at 06:37 AM, Cal wrote:

Since you made him a owner you have to designate what aspects of being an owner he can change and do or not do

No, an owner has all privileges.? You only need to make selections for a moderator

Duane
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Since you made him a owner you have to designate what aspects of being an owner he can change and do or not do by selecting (checking the boxes) listed under moderator or owner privilges

Chris D,

No. We missed the $110 by a week or so. ... But at $220, it’s too
much for our limited resources. That’s unfortunate, as that is the
sole reason we aren’t renewing. In case someone cares about that.

The only person who might care, in a constructive sense, does not monitor GMF.

I'd suggest a message to support to see if there is any hope for a "grace period" or waiver for your situation, except that your message may not be noticed now that your group has downgraded (unless you own another which is still premium).

Another approach might be to explain your situation in a #suggestion to the beta group. I'm not certain what the actual chain of events are when a group like yours reaches the end of its $110 payment period, but if you feel that you missed the deadline due to lack of notice maybe that's something that can be improved.

Shal


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Bruce,

If he was a group member already when you promoted him to owner, the change should take effect pretty-much immediately. ?Part of being an owner is you can see & access everything so he doesn't have to do anything special. ?If for some reason, he is having problems, it could be cached info/cookies somewhere, just have him log out of GIO and log back in as normally and now he should be OK.

Cheers,
Christos

Hi Bruce, if he goes to the website, he can click login, and then he can click in the email me a login link. And he can have a login link sent to his personal email address and it will automatically log him in. He can also go there and set a password to use as well. This will be under his profile and then he can click on account.

Pete,

Shal, I'm curious to know what the benefit would be here.

Similar to what Frances said.

We have people post to GMF without joining. Some time ago GMF crossed a dubious sort of threshold and we saw an uptick in junk postings from non-members such that evident junk now dominates (judging from the address and subject text reported in the activity log).

But absent that junk it would be nice to be able to approve on-topic messages from non-members. GMF's archives are public, so it is even possible that those people could see any replies they get, even though they wouldn't receive the replies in email. When approving a non-member message we could separately send a message (or even an invitation) to the sender, suggesting that they'd probably like receive replies by email, but pointing to the public archives if they don't want to accept the invitation.

We also get non-member messages to the GMF+owner address. Fortunately these are not (yet?) dominated by junk. If that happens we may have to let most of the mods turn off receipt of non-member posts and let a single spear-catcher (me) handle them. That would slow response dramatically, as I'd likely use a filter to send them into an alternate folder, and plow through it on the weekend.

Many of the people that post to the GMF+owner address seem to think GMF is run by Groups.io (likewise a fraction of those who join and post to the group). So I imagine a fair fraction of the legit non-members sending to our posting address have the same misunderstanding - and it seems to me a shame that what they get for their effort is a non-delivery bounce response. Some probably go away with a very negative impression of Groups.io.

As it stands, no one has taken on the task of reviewing the activity log for possibly legit messages from non-members. It would be a tedious task, and without access to the message content it would be almost entirely guesswork. So I don't think that's a practical option.

Shal


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