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Date

Re: Help figure out DMARC failure

 

On 8/14, I changed my DMARC record to p=reject and removed the groups.io IP address from my SPF record. This may be the first message I've sent since then. We'll see how DMARC likes it.


Re: My new group makes asks to to approve my own messages

 

Here's the link -?/helpcenter/ownersmanual/1/managing-members/moderating-individual-members

Frances
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


Re: My new group makes asks to to approve my own messages

 

On Mon, Aug 17, 2020 at 03:59 PM, Jill Ingle wrote:
I've clicked 'approve and unmoderate' many times.
As stated in the Owners Manual, that only sets the person's posting privileges to the group setting, whatever that is.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Member Notification After Wiki Change

 

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My group has a Links page I built using the Wiki, and I have never ticked the box to notified members after making changes. This last time I did tick that box to see what the notification would look like, and I have to say I wasn¡¯t impressed with the email notification. In the notification there is a link called Compare Revisions, and when I click on it I get a list of everything on the Links page minus active links. There is no way to compare the revised page against the previous page, because nothing stands out to show what has been revised. What is the purpose of this Compare Revisions link?

?

Don


Re: My new group makes asks to to approve my own messages

 

On Mon, Aug 17, 2020 at 04:59 PM, Jill Ingle wrote:

I've clicked 'approve and unmoderate' many times. It doesn't seem to recognise me as the group owner.?

?

One way to unmoderated yourself is to go to Admin, Members, select your name, scroll down to Posting Privileges. Be sure to Save.

However many group owners prefer to have themselves moderated, just as the group is. As a Canadian, I would say it gives me "sober second thought" as we say about our Senate!

Frances


?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


My new group makes asks to to approve my own messages

 

I've clicked 'approve and unmoderate' many times. It doesn't seem to recognise me as the group owner.?

Best wishes?

Jill?


Re: member unsubscribed for 'marking a message as spam'?

 

On Mon, Aug 17, 2020 at 09:07 PM, M Parker wrote:
I have a <btinternet.com> email address subscribed to my group and have not had any problems with losing group access because of having a message marked as spam.
That doesn't necessarily surprise me; IIRC BT has more than one actual provider lurking behind the BT emblem.?

Chris


Re: member unsubscribed for 'marking a message as spam'?

 

?Chris

I have a <btinternet.com> email address subscribed to my group and have not had any problems with losing group access because of having a message marked as spam. It is for my second presence as Group owner, but that shouldn't make any difference.

Margaret
Leeds, UK
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My ISP (BT) changed its mail interface a few months ago and all Groups.io traffic was shunted into the Spam Box. ("All" in this case being traffic from the one group I moderate;


Re: ¨Bow do I edit the Group Description

 

I found the rather obvious answer... look for "admin " on the L side of one
s web page...


Re: ¨Bow do I edit the Group Description

 

On Mon, Aug 17, 2020 at 01:55 PM, <eugenemartin@...> wrote:
I just formed a new group and mistakenly used a description of the group I would like to change. Is that possible? Do I have to delete the group and restart another with the same name. The group has not yet been approved.
The group description is editable - and re-editable!

It is suggested that if your group is going to be in the list of groups (Find or Create a Group), make your description count.
/search?p=SubsCount,,,20,2,0,0

General settings button
You can edit your group title, description, add user tips to your group home page, etc.
Put keywords early in the text block.
Be sure to click on Update Group after any changes.

Go to Admin, Settings.
Be sure to save by clicking update.

Frances

?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


¨Bow do I edit the Group Description

 

I just formed a new group and mistakenly used a description of the group I would like to change. Is that possible? Do I have to delete the group and restart another with the same name. The group has not yet been approved.


Export Database Function

 

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I have used the Export Table function in the past to save a database in the CVS format on my computer, and have used this same function before in backing up and overwriting this file on my computer. I tried to Export again to this file to update it, but after selecting Export Table and CVS Format it automatically opened the file on my computer, without me selecting the file I wanted opened. The file opened in Excel was the old file I wanted to Export to for updating, and I am at a loss at what to do now. Am I doing something wrong?

?

Don


Re: Missing messages on website

 

Thanks, you are right!? The original message was deleted after the responses were received.? Today's message was edited several times then deleted!?

Now I feel right daft for not checking the activity log!

Thanks again,

Penny


Re: Missing messages on website

 

On Mon, Aug 17, 2020 at 09:50 AM, PurplePenny wrote:
Anyone else had this happen?? Any ideas?
The only time I've seen something like that, the poster deleted the original message.? I'd bet that if you check the Activity log, you'll see that's what they did.? If not, it should still give you a clue what happened.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Missing messages on website

 

On the website a new thread/topic appeared, but it started with a member posting two responses to the original post.? I couldn't see that original post on the website and the message count for the topic was only two - i.e.the two responses that I could see, with the original post not included in the count.? I could only see the original post by clicking "Show quoted text" on the response.? When the daily digest arrived I checked and there was indeed an earlier post that started the thread, and other members had responded to it.? Back on the website I could see the responses, but still not the original post.? Subsequent posts by the OP to the same topic did appear.

Today it has happened again on the same thread: on the digest I can see a long post by the original poster, but it doesn't appear on the website version and the message count for the topic hasn't gone up.

Anyone else had this happen?? Any ideas?

Penny


Re: member unsubscribed for 'marking a message as spam'?

 

Here's another possible solution. Gmail (which generally doesn't have the problem we're discussing) lets you define filters that look for certain characteristics of an email, such as keywords or the sender's address, and take various actions. At times I have had to set up a filter to NOT send certain emails to the spam folder.?So if a user's ISP has this capability and the user is savvy enough to use it, it's an option.


Re: member unsubscribed for 'marking a message as spam'?

 


I agree. I have a hotmail account (now Outlook), and there are a couple of regular senders whose emails always go into the Junk folder, no matter that I mark them Not Junk every time!
Jenny


On Sun, Aug 16, 2020 at 10:40 PM Rubens <rubens.alves@...> wrote:
...
?NO| Spam filters need training and
? ?| by marking as "not spam" its
? ?| teaching the filters


? ? ?In my experience, this is not work
? ? ?within Outlook.com email service.

? ? ?And Outlook.com does not provide
? ? ?any way to disable their stupid
? ? ?spam filter.


? ? ? ? ? ? ? ? ? ? ?[ ] Rubens












.








Re: member unsubscribed for 'marking a message as spam'?

 

...
NO| Spam filters need training and
| by marking as "not spam" its
| teaching the filters


In my experience, this is not work
within Outlook.com email service.

And Outlook.com does not provide
any way to disable their stupid
spam filter.


[ ] Rubens












.


Re: member unsubscribed for 'marking a message as spam'?

 

No one action is a solution for all emailers but it is worth trying

If I remember rightly, BT like Sky use Yahoo as a service under their own branding (I have both) or have they moved again?

My suggestion for a solution for your problem is use another service, such as gmail which doesn't have the problem you have

Nivard Ovington in Cornwall (UK)

On 16/08/2020 20:26, Chris Jones via groups.io wrote:
On Sat, Aug 15, 2020 at 09:52 PM, Nivard Ovington wrote:
Spam filters need training and by marking as "not spam" its teaching
the filters
Well... /sometimes/. My ISP (BT) changed its mail interface a few months ago and all Groups.io traffic was shunted into the Spam Box. ("All" in this case being traffic from the one group I moderate; my preferred modus operadum is to use the web UI) Marking messages as "Not Spam" was


Re: member unsubscribed for 'marking a message as spam'?

 

On Sat, Aug 15, 2020 at 09:52 PM, Nivard Ovington wrote:
Spam filters need training and by marking as "not spam" its teaching the filters
Well... sometimes. My ISP (BT) changed its mail interface a few months ago and all Groups.io traffic was shunted into the Spam Box. ("All" in this case being traffic from the one group I moderate; my preferred modus operadum is to use the web UI) Marking messages as "Not Spam" was completely ineffective; it carried on shunting them aside. My previous solution was to disable the spam filter but this option was not available under the new regime, and on its own admission BT had / has no means of whitelisting.

The only solution was to load Groups.io per group sending addresses into the ISP's webmail Contacts List, and with one exception this method has been successful. Simply trying to teach BT not to declare Groups.io emails as Spam was a waste of time, and without knowing how other ISPs react to attempted training I for one would not recommend that as a solution.

Chris