On Mon, Aug 17, 2020 at 09:07 PM, M Parker wrote:

I have a <btinternet.com> email address subscribed to my group and have not had any problems with losing group access because of having a message marked as spam.

That doesn't necessarily surprise me; IIRC BT has more than one actual provider lurking behind the BT emblem.?

Chris

?Chris

I have a <btinternet.com> email address subscribed to my group and have not had any problems with losing group access because of having a message marked as spam. It is for my second presence as Group owner, but that shouldn't make any difference.

Margaret
Leeds, UK
--
My ISP (BT) changed its mail interface a few months ago and all Groups.io traffic was shunted into the Spam Box. ("All" in this case being traffic from the one group I moderate;

I found the rather obvious answer... look for "admin " on the L side of one
s web page...

On Mon, Aug 17, 2020 at 01:55 PM, <eugenemartin@...> wrote:

I just formed a new group and mistakenly used a description of the group I would like to change. Is that possible? Do I have to delete the group and restart another with the same name. The group has not yet been approved.

The group description is editable - and re-editable!

It is suggested that if your group is going to be in the list of groups (Find or Create a Group), make your description count.
/search?p=SubsCount,,,20,2,0,0


Go to Admin, Settings.
Be sure to save by clicking update.

Frances

?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

I just formed a new group and mistakenly used a description of the group I would like to change. Is that possible? Do I have to delete the group and restart another with the same name. The group has not yet been approved.

开云体育

Thanks, you are right!? The original message was deleted after the responses were received.? Today's message was edited several times then deleted!?

Now I feel right daft for not checking the activity log!

Thanks again,

Penny

On Mon, Aug 17, 2020 at 09:50 AM, PurplePenny wrote:

Anyone else had this happen?? Any ideas?

The only time I've seen something like that, the poster deleted the original message.? I'd bet that if you check the Activity log, you'll see that's what they did.? If not, it should still give you a clue what happened.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On the website a new thread/topic appeared, but it started with a member posting two responses to the original post.? I couldn't see that original post on the website and the message count for the topic was only two - i.e.the two responses that I could see, with the original post not included in the count.? I could only see the original post by clicking "Show quoted text" on the response.? When the daily digest arrived I checked and there was indeed an earlier post that started the thread, and other members had responded to it.? Back on the website I could see the responses, but still not the original post.? Subsequent posts by the OP to the same topic did appear.

Today it has happened again on the same thread: on the digest I can see a long post by the original poster, but it doesn't appear on the website version and the message count for the topic hasn't gone up.

Anyone else had this happen?? Any ideas?

Penny

Here's another possible solution. Gmail (which generally doesn't have the problem we're discussing) lets you define filters that look for certain characteristics of an email, such as keywords or the sender's address, and take various actions. At times I have had to set up a filter to NOT send certain emails to the spam folder.?So if a user's ISP has this capability and the user is savvy enough to use it, it's an option.

...
NO| Spam filters need training and
| by marking as "not spam" its
| teaching the filters


In my experience, this is not work
within Outlook.com email service.

And Outlook.com does not provide
any way to disable their stupid
spam filter.


[ ] Rubens












.

No one action is a solution for all emailers but it is worth trying

If I remember rightly, BT like Sky use Yahoo as a service under their own branding (I have both) or have they moved again?

My suggestion for a solution for your problem is use another service, such as gmail which doesn't have the problem you have

Nivard Ovington in Cornwall (UK)

On Sat, Aug 15, 2020 at 09:52 PM, Nivard Ovington wrote:

Spam filters need training and by marking as "not spam" its teaching the filters

Well... sometimes. My ISP (BT) changed its mail interface a few months ago and all Groups.io traffic was shunted into the Spam Box. ("All" in this case being traffic from the one group I moderate; my preferred modus operadum is to use the web UI) Marking messages as "Not Spam" was completely ineffective; it carried on shunting them aside. My previous solution was to disable the spam filter but this option was not available under the new regime, and on its own admission BT had / has no means of whitelisting.

The only solution was to load Groups.io per group sending addresses into the ISP's webmail Contacts List, and with one exception this method has been successful. Simply trying to teach BT not to declare Groups.io emails as Spam was a waste of time, and without knowing how other ISPs react to attempted training I for one would not recommend that as a solution.

Chris

On Sun, Aug 16, 2020 at 10:33 AM, Steve wrote:

Has there ever been a discussion of considering that?

Several times on the beta group, as well as here.? Most recently at

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

I realize there is a "sticky" option to keep a particular post on the top of the list in Topics view.? But when the Message view is utilized, there is no such option, and that view is really where I really want a "sticky" option.? I and my other members are always using the "Messages" view, not the "Topics" view.

Has there ever been a discussion of considering that?

On Sat, Aug 15, 2020 at 08:06 PM, Lori - cyberTOPS wrote:

Is there a way to resend that link or do I have have to invite her to the group again?

The link on that email is valid for 7 days. You'll need to invite them again after that or they need to reapply themselves.

Andy

Have they looked in their spam folder online

That is where it probably is (given they have already been unsubscribed for marking as spam or their emailer has deleted a groups.io post after 30 days which is the norm)

If they find its there and mark as "not spam" which returns it to their inbox they may not have the problem again

Spam filters need training and by marking as "not spam" its teaching the filters

Nivard Ovington in Cornwall (UK)

On Sat, Aug 15, 2020 at 03:06 PM, Lori - cyberTOPS wrote:

Is there a way to resend that link

I don't believe so. But you can invite her or she can reapply.

It's not happening super often but it is annoying.

Now my question is -- one such member doesn't know where or didn't see the message to rejoin.? Is there a way to resend that link or do I have have to invite her to the group again?