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Re: Can't find this member to moderate them
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Yeah, that's it a "mask message"? so it was already gone.? Come to think, the first message was too generic, didn't even mention the group's actual content other than using the word "content".??
Thanks!??
Bob
From: [email protected] <[email protected]> on behalf of Bruce Bowman <bruce.bowman@...>
Sent: Thursday, May 7, 2020 7:46 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 04:54 AM, babygrand wrote:
Bob -- We got one of those recently here in GMF, too....word for word. Shal headed it off in moderation and told the guy to repost when he had something relevant to say. Was the ad about covid-19 masks? We subsequently got one of those from the same guy, and I deleted it without comment per GMF group guidelines. If so, note what Mark (groups.io owner) said in his post?. My guess is that Mark acted on spammer reports in other groups and deleted the guy's account before you got around to investigating. That's why you never saw him in your member list...he "disappeared" from the GMF member list in the same manner. Regards, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Can't find this member to moderate them
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From: [email protected] <[email protected]> on behalf of Chris Jones via groups.io <chrisjones12@...>
Sent: Thursday, May 7, 2020 3:29 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 10:40 AM, Andy Wedge wrote:
There's a setting that controls how Groups.io displays email addresses in archive.That's the message archive; an owner or moderator (permissions permitting) can see the full email address in the members list. Chris |
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Re: Can't find this member to moderate them
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From: [email protected] <[email protected]> on behalf of Andy Wedge <andy_wedge@...>
Sent: Thursday, May 7, 2020 2:37 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 09:54 AM, babygrand wrote:
Their display name in the message is just their email@doma....? partially rendered like that.There's a setting that controls how Groups.io displays email addresses in archive. Go to Admin > Settings and then look at the Privacy panel for "Email Address Visibility In Archive". Don't forget to save any changes with the "Update group" button at the bottom of the page. Andy |
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Re: Can't find this member to moderate them
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that must be it, the account would probably have been disabled, and therefore disappeared, allowing me to only bulk delete them.? aha moment.? thanks, Duane
Bob
From: [email protected] <[email protected]> on behalf of Duane <txpigeon@...>
Sent: Thursday, May 7, 2020 2:19 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 03:54 AM, babygrand wrote:
sent "new topic" message saying "Hello, glad to be here, excited about the group content"? I approved this first message, since all new members are moderated, and removed their aut-moderation since?they seemed ok.Generic messages like that are a red flag for me.? This is one reason that it's good to set the Unmoderate After to 2 or more and let the system handle it. I thought of one last possibility.? There's a topic here and another on the about spammers joining groups to do things like this a few days ago.? If the address you were looking for was one of those that Mark disabled, it would just suddenly disappear from your membership list.? If you had checked before he disabled it, you would have seen it.? I saw this same thing happen a few months ago when we were having spammer problems on the site and Mark disabled a bunch of accounts. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Email address not showing up properly in message text
#email
On Thu, May 7, 2020 at 02:20 PM, Lauren Bienkowski wrote:
the email address was blocked out on the main pageSee /helpcenter/ownersmanual/1/customizing-group-settings/privacy-settings, way down at the bottom, Email Address Visibility in Archive. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
On Thu, May 7, 2020 at 12:13 PM, BMaverick wrote:
OK, went to the top and noticed this ...? It's all set to topic.Another thought or two... You can't split a topic at the first message in the topic...only the second and subsequent messages. If you're looking to change the subject line at the very first message you need to change that in Topic Properties. Just guessing, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
I tried the help section one more time and still it's a no go via step-by-step.
Also at the bottom of the help page, it shows a TIP to put the message thread in Moderation.? I tried that too, then checked the MORE.? Still no SPLIT TOPIC option to select. |
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Re: Can't approve a message
On Wed, May 6, 2020 at 07:18 PM, Ed_Willers wrote:
I did find out the poster added a photo to the post.?If your group has attachments disabled that may be why it's held up. If so, let us know, as that seems like a bug...a non-compliant message should never make it to moderation. ? Have you tried deleting it, instead of approving it? Regards, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
On Thu, May 7, 2020 at 09:50 AM, BMaverick wrote:
Oddly, that hamburger MORE option is not found.Did you read the Note near the top of that page?? I've been bitten by that a couple of times. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
On Thu, May 7, 2020 at 10:50 AM, BMaverick wrote:
So, I went to the HELP, found how to do a SPLIT TOPIC.? Oddly, that hamburger MORE option is not found. From the provided screenshot, you appear to be in Messages view. You have to be in Topics view?for Split Topic to appear in the More menu. Select that from the blue pull-down menu at upper left. Hope this helps, P.S.?For future reference, there also must be at least two messages in the topic.? Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Can't find the SPLIT TOPIC - Not on the MORE menu
So, I went to the HELP, found how to do a SPLIT TOPIC.? Oddly, that hamburger MORE option is not found.
? Here is the help ... /helpcenter/ownersmanual/1/managing-group-topics-and-messages/splitting-topics ? Here is the MORE button offerings. ? |
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Re: Can't find this member to moderate them
On Thu, May 7, 2020 at 04:54 AM, babygrand wrote:
Bob -- We got one of those recently here in GMF, too....word for word. Shal headed it off in moderation and told the guy to repost when he had something relevant to say. Was the ad about covid-19 masks? We subsequently got one of those from the same guy, and I deleted it without comment per GMF group guidelines. If so, note what Mark (groups.io owner) said in his post?. My guess is that Mark acted on spammer reports in other groups and deleted the guy's account before you got around to investigating. That's why you never saw him in your member list...he "disappeared" from the GMF member list in the same manner. Regards, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Can't find this member to moderate them
On Thu, May 7, 2020 at 08:02 AM, Ken Cameron wrote:
one thing I didn't see is how to have it setThat would be setting the group to all messages moderated, then changing individuals to Override: Not Moderated as you see fit.? The problem with this is that if a scuffle breaks out, there's no easy way to put all of those people back on moderation at the same time.? I've got a couple of groups set to NMM and After 4 that seems to handle everything.? If I have a problem with someone, I can put them back to NMM, so they need 4 more. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Can't find this member to moderate them
Looking at the setup options, one thing I didn't see is how to have it set
new members as moderate, but without a message count. Meaning they stay moderated until a moderator sees enough meaningful traffic and decides to unmoderated them. I guess it would be a NMM but with infinite as the release count. This was a common way on Yahoo. While I think the auto count down is nice, we are now seeing a hole in that method. -Ken Cameron, Member JMRI Dev Team www.jmri.org www.fingerlakeslivesteamers.org www.cnymod.org www.syracusemodelrr.org |
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Re: Can't find this member to moderate them
On Thu, May 7, 2020 at 09:54 AM, babygrand wrote:
Their display name in the message is just their email@doma....? partially rendered like that.There's a setting that controls how Groups.io displays email addresses in archive. Go to Admin > Settings and then look at the Privacy panel for "Email Address Visibility In Archive". Don't forget to save any changes with the "Update group" button at the bottom of the page. Andy |
babygrand
Duane
Bruce
BMaverick
Ken Cameron
Andy Wedge