On Thu, Apr 9, 2020 at 04:12 PM, Kent Lantaff wrote:

However we have signed up over 50 members whose application for membership was approved (confirmed) automatically. Only 2 have been? marked as NC even though we used the same Invite format as we did for the others.

People who sign up to a group need to demonstrate that they
? ?1) actually own that email address they provided (after clicking the "Join This Group" button), and
? ?2) are capable of (and actually wish to) receive groups.io messages there.

This is the purpose of the confirmation process; it's?not a sign that anything is broken.?

Those who already have a confirmed groups.io account -- perhaps by having previously subscribed to another group, or having gone through a Yahoo transfer, or who click on "Join This Group" while already logged in to groups.io -- do not need to have it done again.

Is there a fix to prevent this from happening to other potential members?

Not without paying for a Premium group. See?/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List

Regards,
Bruce

---

Check out the new groups.io Help Center? ? ?See also the groups.io Owners Manual

Thanks. However we have signed up over 50 members whose application for membership was approved (confirmed) automatically. Only 2 have been? marked as NC even though we used the same Invite format as we did for the others. Is there a fix to prevent this from happening to other potential members?

UPDATE: It seems the problem was the subscriber's "Confirm Your Groups.io Subscription" email going to spam folder.

Just out of curiosity as I have never used the email subscribing on groups.io

I just did a test on one of my groups with an unused email address

It worked flawlessly and in seconds

Nivard Ovington in Cornwall (UK)

Nope. I have found subscribe from /join working where the same address failed to subscribe via email.? I tested different emails and two different groups.

A suggestion that may help some folks: switch to digests. Not a solution if you like the interaction of receiving and sending emails all day, but for folks, like me, who spend an hour on groups in the morning and then leave them be for the rest of the day, digests reduce the volume of email and the odds that it will be classed as spam. When they are classed as spam, it's only one email to report not spam.
Best, Marv

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A new, centralized Groups.io Help Center is accessible online at /helpcenter. The Groups.io Members Manual (for all of us who use Groups.io's services) and the Groups.io Owners Manual (for owners and moderators of groups) are each available as a PDF download and as a single long, continuous web page. The Groups.io FAQ (Frequently Asked Questions) is also available in both formats.

This new documentation has been professionally assembled and edited by technical writer Nina Eppes under the direction of, and with help from, Mark Fletcher, the proprietor of Groups.io. Members of the beta docs subgroup have also contributed helpful critiques and suggestions for improvement.

Robert R.

On Thu, Apr 9, 2020 at 12:21 PM, Jason Diceman wrote:

Sending to MyGroupNameHere[email protected]?is not subscribing as of today.? But was working fine a few days ago.? I have tested from various accounts.

Is the email address you're sending from already subscribed to the group?

If so, nothing will happen...not even an error message.

Regards,
Bruce

---

Check out the new groups.io Help Center?
See also the groups.io Owners Manual

On Thu, Apr 9, 2020 at 12:21 PM, Kent Lantaff wrote:

Thanks but at the bottom of this member's page there is no Confirm button.

You must have a Basic group. Only Premium and above can confirm members without their intervention.

The buttons displayed are Save/ Send message/ Remove/ Ban/ Send Confirmation Email

Check the box next to the person with the NC bade and select Send Confirmation Email from the Actions menu. The subscriber will have to respond to this email to remove the badge.

Bruce

---

Check out the new groups.io Help Center?
See also the groups.io Owners Manual

Thanks but at the bottom of this member's page there is no Confirm button. The buttons displayed are Save/ Send message/ Remove/ Ban/ Send Confirmation Email

Sending to MyGroupNameHere[email protected]?is not subscribing as of today.? But was working fine a few days ago.? I have tested from various accounts.

Subscribe does still work via the web form

/g/?MyGroupNameHere/join

Anyone else having this error?

thanks

-Jason Diceman

On Thu, Apr 9, 2020 at 11:01 AM, Kent Lantaff wrote:

We are a new group and have signed up over 40 members. One candidate who applied yesterday is listed on our members section but has the code "NC" for "Not Confirmed."? How do I confirm this member?

?
--
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers
and
Official Help

We are a new group and have signed up over 40 members. One candidate who applied yesterday is listed on our members section but has the code "NC" for "Not Confirmed."? How do I confirm this member?

On Thu, Apr 9, 2020 at 12:35 AM, Shal Farley wrote:

You can then copy or move messages to folders that are local on your computer.

Depending on how your client is set up and operates, it may also be used to rearrange the items on the server.? I use Thunderbird and Gmail mostly, so when I move a message from the Gmail Spam folder to the Gmail Inbox in TB, it also moves it on the server.? I resisted IMAP for years, but don't think I could get along without it now.? Mainly because I use a desktop at home and a laptop while traveling.? Everything stays in sync automatically and I don't have to remember to copy from one to the other.? As with any program, there are details to work out, but it works for me.

Duane
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Help: /static/help
A few site FAQs: /static/pricing#frequently-asked-questions

On Thu, Apr 9, 2020 at 07:54 AM, Ellen Bourne wrote:

didn't receive a confirmation

When you don't receive emails that you're expecting, the first thing to do is check your email delivery history.

Duane
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Help: /static/help
A few site FAQs: /static/pricing#frequently-asked-questions

I am the group moderator. I sent an email at 3:12 am this morning and didn't receive a confirmation that it has been sent. It is now 3:57 am??

Alan,

This has caused confusion for those who get the digest. They tell
me that in the digest there is only one button "Reply to Group and
Sender."

That seems to imply that your group's Reply To setting is "Group and Sender". Look for it in the Message Policies panel of your group's Settings page.

Is it possible for you to separate this into two so it is the
same as in the individual posts?

I'm not sure why the footer of individual messages would have those separated when the digest does not. I would expect that they would also be controlled by the group setting.

Shal


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Jim,

Someone applied to be a member of my group via the web,
and as owner I got a "Subscription Approval Needed" email.

However nothing at all appears in Admin->Pending.

The Pending page is for pending messages, not pending members.

In Admin->Members the person shows up when the top drop-down is set to
"Pending Approval" ...

The Members page is the correct place to find pending members, as you discovered.

AND with the drop-down set to "Members". How can someone be both a
member and not a member?

They can't.

As Bruce said, check the email address carefully. Particularly if one of them has the the NC badge, it may be a typo.

I clicked the "View Pending Member" link in the email and it said the
person "Joined April 7" (yesterday). But I have done nothing to
approve this person yet. I am the only Owner.

If you replied to that email that would approve the pending message.

Or, a moderator can approve new members if you have promoted someone and given them that permission.

The best place to look is in your group's Activity log. Usually that will provide the answers, or at least valuable clues.

Shal


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Chris,

With the new one even /that/ limited choice has been removed. No
safe senders list. :(

But, is there a Junk or Spam folder in the webmail interface, and can you create a filter that moves a message to the INBOX?

"Filter" here refers to a generic capability to recognize certain messages and take an action - not specifically a spam-related function.

(I do have one IMAP address already that was foisted on me and I can
see nothing useful in there.)

Neither did I at first. It took a while to really "get" what it can do and how to work with it.

IMAP is merely a means to let you access your INBOX (and other web folders) with the messages still on your provider's servers. You can then copy or move messages to folders that are local on your computer. Typically you can also set your application up to make a local cache of the messages at your provider, so that you can access them when working offline.

As I said, a different way of looking at things. It is very useful if you happen to read your email from multiple computers, or even from your computer plus your phone (and/or tablet, and/or laptop).

Shal


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