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Date

Messages not getting through

 

Having recently 'ported' the Group from Yahoo I am being contacted by members who cannot post.? I have redone invitations etc., but this hasn't helped.? They are seen as members in the database.

Is there a quick 'fix' I'm missing? ?

Tony Smith


Re: Test emails from moderated members are bouncing

 

On 17/01/2020 03:43, Events events wrote:

When I send test message from an *unmoderated* group member to [our mailing list], it goes through.
When I send test message from a *moderated* group member (or a member listed as default moderation, which is moderated) to [our mailing list], it bounces.
What do you mean by "bounce"? I mean, what happens?

When you check the group's activity log (left column, Admin, Activity), does it say anything about that message at all? You can also search for a specific e-mail address in the Activity log to see what has been happening to it recently.

Samuel


Re: #Ban, desperate, PLEASE HELP!!!!!!!

 

On 17/01/2020 00:56, Anna wrote:

I have this member that I don't want to ban [again] because she changes her email address every five minutes.
Do I understand correctly that you want to ban this person, but you don't want to be forced to have to ban each of her e-mail addresses every time she comes up with a new one?

Or do you want this person to be a member, but you want to prevent her from having certain words in her e-mail address or profile name?

I'm not sure if it's relevant, but does your group automatically accept all subscription requests, and does not group moderate the first few posts by new members?

Samuel


Re: Special Notices. What constitutes a special notice and how does a moderator create one?

 

On 17/01/2020 01:27, Sally Ahnger via Groups.Io wrote:

I'm trying to send a special notice from the group site.


Or, in the left-hand list, select "New post", and then check the box labelled "Send this message as a special notice".

There is no need to select members, etc.

Samuel


Re: Questions about subgroups

 

On 17/01/2020 00:48, Fabien wrote:
I am thinking of creating a sub group, but I¡¯m not sure what the
advantage is between a sub group and a regular group.
There is really no difference, except that:
(a) members of the subgroup are required to be members of the main group
(b) a subgroup's e-mail address mentions the main group's name

Not all groups can create subgroups (if you created your main group *after* 15 January 2020, and if it is a non-paid group, then you can't create subgroups).

A subgroup may not be the best solution for you. Tell us, what would the subgroup be for, that you're considering creating?

Also, when I
decide to make one, I want to sub group messages and posts to be only
visible to the main group and the sub group members.
See also:
/g/GroupManagersForum/wiki/Subgroups

The message visibility settings offered in subgroups are:

Listed in parent group, publicly viewable messages
Listed in parent group, messages viewable by parent group members
Listed in parent group, messages viewable by subgroup members only

Not listed in parent group, messages viewable by subgroup members only
Not listed in parent group, publicly viewable messages

So, you can choose to make the subgroup's messages visible to only the subgroup's members, to all members of the main group, or to the public.

If you choose any option except "public", then you CANNOT change the setting later. However, presumably, setting a subgroup's messages to non-public does not affect the main group's setting.

So...

I want to sub group messages and posts to be only visible to the main
group and the sub group members. Which privacy> option would I
choose?
"Listed in parent group, messages viewable by parent group members"

Samuel


Unclaim pending member?

 

Hello

A moderator can claim a pending member. I assume this is a notice to other moderators that the pending member is being dealt with. Can a moderator also unclaim a pending member? If so, how?

Samuel


Re: Hashtag question

 

On 16/01/2020 00:18, Bruce Bowman wrote:

Please note, however, this will not keep people from replying to the already-existing topic (hashtags are applied to /topics/, not messages). If you don't want people to reply, tick the "Replies by Mods Only" checkbox also.
Yes, and there is no way to allow members to reply to such a topic but preventing them from having the hashtag in their replies' subject line. (Sorry, I'm not sure if this is relevant to the OP.)

Samuel


Re: Hashtag question

 

On 16/01/2020 08:44, Linda Perry wrote:

I just joined my group under a different e-mail and as a regular member and I am able to use the hashtag still.
When you say that you can use the hashtag, do you mean that you reply to a message that already contains the hashtag, or do you mean that you can write a new message (with an entirely different subject line) and still use the hashtag in that new message?

Also, when you say "use", do you mean using it in the body of the message, or specifically in the subject line of the message?

Samuel


Re: Searching for Posts by Member Name or Email Address

 

Hi Jeff

Not the original enquiry but :-

Thanks for this, its a very helpful section

My problem is an ex-subscriber doesn't show there

It also has a tab for +owner messages again very helpful

Nivard Ovington in Cornwall (UK)

On 16/01/2020 23:12, Jeff Coleman via Groups.Io wrote:
I think you can do this already if you are an owner.? In Admin, choose ¡®Members¡¯. Highlight one member and you can then see a series of tabs including ¡®Activity History¡¯ Among other things this includes any emails they have sent to the group. The email ?subjects listed are links, so if you click on an email subject line you can view the whole email.
Does this answer your query?
Jeff


Error: smtpin.zoho.com: 541 5.4.1 Mail rejected by destination domain

 

All emails to one of my groups members are bouncing. From the Email Delivery they all have "smtpin.zoho.com: 541 5.4.1 Mail rejected by destination domain" listed as the reason & under the most recent unsuccessful attempt it states "smtpin.zoho.com: read tcp4 66.175.222.12:39628->8.39.54.120:25: i/o timeout".

It is a problem at the groups.io end, or a problem with zoho.com? How can I resolve the issue?

Many thanks
Ivor


Re: Member Notices #membernotices

 

On 16/01/2020 22:16, Peter Keenan wrote:

Is there a way to lock up the Member Notices feature?
I made a new one but it does not show up in the list.
If by "the list" you mean the drop-down list that you see while you create a new notice, that list is dynamic.

For example, you can only have one "Guidelines" notice at a time, so after you've created one Guidelines notice, the option "Group Guidelines" disappears from the list where you create a *new* notice. If you already have a "Group Guidelines" notice and you a "new" one, well, then you can't -- you'll have to edit the exising one.

[I'm not sure if the options available on that drop-down list also changes if you change some of your group's other settings. I can imagine it might be so, or not... for example, in my test group, which is a non-premium group, I can still add a "Locked Group" and a "Direct Add" notice, even though both of those are premium features.]

Samuel


Re: Member Notices #membernotices

 

I believe there may be a bug with that feature.? I have reported it.
I'll report back.
Thanks,
Peter


Re: Member Notices #membernotices

 

Hi Duane,

Nothing from that link that answers my question.? I'm going to carefully go through the settings on the two groups I manage and figure out what is different or missing.? For all I know it's a bug.

Thanks for the reply.? I appreciate it.
Peter


Re: Member Notices #membernotices

 

Thank you Duane.
I will eyeball that link.? If I discover something, I'll reply here.
Peter


Re: Hashtag question

 

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SamiJo,


> Besides the group notices, one can also use the FILES and/or WIKI sections where they can upload or create documents of this nature.
>
> Do I need to be a programmer or know HTML to do this?


No, you don't, although in the Wiki's case, knowing HTML can help in certain specific cases but those wouldn't be applicable in your situation.


The FILES section in your group behaves like a folder on your computer, where you can put any file into it pretty much, create subfolders, etc.? You can even put photos in the FILES section if you check the applicable option in Admin-Settings.? You can upload a file in there and copy its link and include it in your group message.
?
The Wiki allows you to create "web" pages that your group can peruse like regular web pages.? They can be of any subject you like, how-to guides, rules/guidelines, info, posters, etc.? You create/edit the pages in the same editor window as when you compose an email from the GIO interface.? Think of it as creating documents in some word processor.? Like FILES, you can copy the link and include it in your group message.

If you search the GMF Wiki you can find more detailed info on the Files and Wiki functionality, and also get an idea oh how a document in Wiki can look and work like.

Cheers,
Christos


Test emails from moderated members are bouncing

 

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When I send test message from an unmoderated group member to?[email protected]?it goes thru

When I send test message from an moderated group member (or a member listed as default moderation, which is moderated) to?[email protected]?it bounces

Unsure what might be wrong


Re: View history of all edits to a group's wiki? #moderators #owner #wiki

 

On Thu, Jan 16, 2020 at 07:48 PM, Bill Hazel wrote:
1.???? To view wiki activity, you must be either an Owner or Moderator
Only in the Activity log.? Anyone can go to a wiki page that is available to them and click on the number of revisions at the upper right to see them all, when they were made, and who made them.? (Unless a moderator has deleted some/all of the revisions.)

Duane
--
GMF's Wiki: /g/GroupManagersForum/wiki
Help: /static/help
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Re: View history of all edits to a group's wiki? #moderators #owner #wiki

 

Bruce,

Thank you for taking the time to answer my questions. As per usual, the answers were right there, I just didn¡¯t know where to look.

Thanks to your direction I investigated more thoroughly and here is what I found, as well as some thoughts about wikis in general.

1.???? To view wiki activity, you must be either an Owner or Moderator

2.???? Within the Admin sub-menu, Activity is the bottom option.
To view Wiki activity you will have to individually check the following options from the drop-down menu:

1.???? Added image to wiki

2.???? Added wikipage

3.???? Deleted image from wiki

4.???? Deleted wiki revision

5.???? Deleted wikipage

6.???? Modified wikipage

There are valid reasons for monitoring the activity on your wiki, they include but are not limited to:

  1. Check content to ensure it meets the group's standards of conduct
  2. Verify content fits within the group's scope
  3. Check formatting
  4. Check links
  5. Check for copyright infringement
  6. See who is actually using the wiki
    1. Helps to see if it is being used by the group as a repository
    2. To encourage their continued participation
    3. To help them with technical aspects


What should be our reaction when someone does something that is "against the rules"?

Getting other people to participate is truly the biggest challenge any wiki creator faces, the problems listed above are secondary.

I have been promoting wikis for over 10 years and have NEVER had anyone do something intentionally malicious.
They have made mistakes, but that is what they were, mistakes, honest mistakes.

Do you want to?discourage?them? Make them angry? There is a REALLY easy way to accomplish this:
Delete their post.

However, if you want to?encourage?them to continue to contribute, just change their behavior, there is a much more productive way to do it.
Communicate privately with them and let them know what needs to be changed, explaining the reasons why.
Ask?them?to make the necessary changes.
Be kind about it.
Thank them for participating.

Usually a lot of thought and effort goes into creating a wikipage,?
Much more than most messages.

Respect their effort.

Bill


Re: Settings for digest options

 

Most of us don't write anything when we forward a petition or some other action alert though, so I've had the experience a lot that members on digests get blank emails. When I realized it was an issue, there was some bug with it even when people did write something. I've not checked back into that since, but I'm hoping that bug got fixed by now. I'll track down the thread about that, so I don't hijack this one.

I have noticed though that almost all platforms I've worked with have varying problems with digests. I think there was only one Mailman list I was on once that displayed each email in digest in perfect html (my preference for that list), and retained attachments, and the whole thread of a conversation, and didn't truncate longer posts (just discovered Google Groups does that, and Yahoo Groups did too). Digests seem to be one of the trickiest things to do well.

Isis


Re: New Group - Moderate members or their 1st post #moderation

 

Restricted Membership, where you have to approve people before they can join the list, only applies to people who ask to join. If you invite them they are pre-approved, the assumption being that you approve of them joining the list or you wouldn't have invited them.

You could also upgrade to premium for a month and just add the list of members you have. That would speed up the transfer and you wouldn't have to keep track of which ones of the 2000 haven't responded to your invitation and keep sending them invitations until they join.

Jonathan

On 1/16/2020 6:36 PM, Paul King wrote:
Hi there,

am just testing with about a dozen membes on our new gorup before inviting the other 2000.

In settings, it seems I either have to approve each new member OR moderate their 1st post.? The site settings seem to mandate this for spam control.

How is the best way to proceed wih tthis?? I plan to invite our existing, vetted member list who do not need approval/moderation for a week or two and would prefer tp not have to approve them or their first message.? How do I make this switch easy?

thanks.? Hope my question is clear.