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Seconded.. I have been impressed that no matter how silly or intemperate the question might be, it invariably receives a calm, rational response .. well done all. Hopefully things will quiet down again, soon ..

Chris . . .

On Thu, 26 Dec 2019 15:16:29 -0800, "Chris Jones via Groups.Io"
<chrisjones12@...> wrote:

If you haven't already done so please draw this wiki page to your members' attention so that they can read it for themselves.

They get that every month at the beginning of the month in a monthly
reminder message. Something new is happening here. I only get one or
two of these a month but I've had 6 or 7 in the past 2 days.

Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM
/g/Ham-Antennas
/g/HamRadioHelp

In my opinion Yahoo has a hyperactive spam filter.

I have numerous auto-filter rules for sorting new messages (e.g., "if sender contains edow.org [Episcopal Diocese of Washington], place in folder 'Church' ").? Every day, I go to my spam folder and find that Yahoo has placed multiple messages there even when I have explicit rules for allowing and sorting the message.? Every.? Day.

Spam filters are supposed to be smart...that is, if I mark a message as "not spam," Yahoo is supposed to figure out that it is, y'know, not spam.? But Yahoo's learning curve is nonexistent.

Apparently Yahoo's spam algorithm looks solely at criteria like the sender's domain and the number of addressees.? Without bothering to check whether whether its clients have chosen to allow such messages.

There may be a couple of things going on.

1. If one or two rogue members start marking undesired incoming mail from your group as Spam because they don't/won't click Unsubscribe, Yahoo will send a notice to Groups.io that the messages are considered Spam.
2. If there is a huge influx of mail from some other Groups.io group (like [GMF] following the Yahoo shutdown announcements), that could trigger a determination that everything from groups.io was Spam.
3. As noted (see screenshot below), it's not hard to click Spam by mistake. When you click Delete in Yahoo webmail, you get an Undo popup for a few seconds. You don't get one if you click Spam. That should alert the user to find the item in the Spam folder and mark it as Not Spam.

Larry

I came across this group when I had to transfer couple of groups from Yahoo with a large number of archived messages from 2000 and it has immensely helped me to make the transfer and groups functional in GIO,
From time to time, I have tried to help members questions.
Kudos to the hard working volunteers and the usefulness of this group is only going blossom further. I am happy with the setup as is and am a great believer - if not broken don't try to fix it.

M K Ramadoss
San Antonio TX

On Thu, Dec 26, 2019 at 04:54 PM, Donald Hellen wrote:

We've had several people unsubscribed from the group for marking a
message as spam and they were all Yahoo email addresses.

Maybe today was the day their spam folders got cleared by Yahoo and there were GIO messages in there.? Remember, it doesn't have to be the member that marks it as spam.? Sometimes Yahoo does that on its own.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
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On Thu, Dec 26, 2019 at 05:54 PM, Donald Hellen wrote:

I'm wondering if something is happening with Yahoo Mail today?

We've had several people unsubscribed from the group for marking a
message as spam and they were all Yahoo email addresses.
One was unsubscribed twice and rejoined twice just in the past 24
hours. I thought this was odd so I checked the domain of the email
addresses and they were all Yahoo email addresses.

You say that someone complained that deleting and reporting spam are too close together. That is a factor of their email.
Certainly in Apple Mail and in Gmail, they are side-by-side.
Unfortunately that aspect is subscriber behaviour, not Groups.io

The question of whether something is happening on Yahoo today remains ?question, though. ?I don't see any problems. ?Look in Admin, Activity, in Members. Use the dropdown menu to select Remove because of spam report. Click on the blue search button on the right.?

Frances

?
--
Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

On Thu, Dec 26, 2019 at 10:54 PM, Donald Hellen wrote:

One told me that the button for marking a message as spam and the
delete button are very close together and it's all too easy to do
this,

I still have a Yahoo mail account, even though it is now never used and was only rarely used previously, but it gave me the chance to go and have a look. The Delete and Spam buttons are adjacent, but not (IMHO) all that close together.

Don't forget that Yahoo is one of the mail service providers that from time to time enthusiastically sets about declaring Groups.io traffic as spam even when it clearly isn't, although by itself that should not result in members being unsubscribed.

The mechanisms are described at length in the relevant GMF wiki page here so I won't regurgitate it all in this post. If you haven't already done so please draw this wiki page to your members' attention so that they can read it for themselves.

Chris

I'm wondering if something is happening with Yahoo Mail today?

We've had several people unsubscribed from the group for marking a
message as spam and they were all Yahoo email addresses.
One was unsubscribed twice and rejoined twice just in the past 24
hours. I thought this was odd so I checked the domain of the email
addresses and they were all Yahoo email addresses.

One told me that the button for marking a message as spam and the
delete button are very close together and it's all too easy to do
this, but unless this was a very recent change, it doesn't explain why
this has happened to about 1/2 dozen members in one particular group.
Two of those happenings were by the same person, who thought
previously (a few days ago) that he had it fixed so it wouldn't happen
again.

Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM
/g/Ham-Antennas
/g/HamRadioHelp

Much thanks. Forwarded the info to group owner and head moderator.

Enjoy your holiday.

On Thu, Dec 26, 2019 at 12:08 PM, Sugar Lopez wrote:

Crossing fingers sis, looks like there may be hope still!

When you attempt to delete a group, you get a red box warning?clearly stating that it cannot be undone. See the screenshot immediately below.


And if that isn't good enough, a second dialog box pops up giving you a chance to reconsider. You have to type "I understand" and click another red button before the deletion actually occurs.


We can talk about this until the cows come home, but it seems to me that the answer couldn't be any clearer. In the unlikely event that a group is recoverable, your ONLY source of salvation will come from support, not GMF.

Bruce

On Thu, Dec 26, 2019 at 03:14 PM, Frances wrote:

Arlette, just to be clear - are you talking about deleted groups on Yahoo or on Groups.io

Frances makes a good point there; your original post was a bit short on specifics and if your communications with Support have also been "detail - light" then I'm not entirely surprised that you have not received any response; whether Mark is around or not the Support team (however large or small it is) simply won't have the time to try to prise full details from those who contact them.

Arlette; you also wrote I only want my own groups back. Perhaps you could confirm whether or not it was you who deleted them. Every deletion from a group carries with it a stark warning that it cannot be undone, and although I have never deleted an entire group, Bruce clearly has (or has investigated doing it) so it should have been unmistakeably clear that completing a deletion had a finality about it.

I suspect that you are pursuing a lost cause. Sin in haste; repent at leisure perhaps.

Chris

On Thu, Dec 26, 2019 at 08:47 AM, arlette.arthur2013 wrote:

I have just joined this group hoping to find someone to help me in my quest to find my own deleted groups.

Arlette, just to be clear - are you talking about deleted groups on Yahoo or on Groups.io

All responses assumed Groups.io groups.?

Frances
?
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Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

Thank you Bruce. I don't own the event/group and don't have those permissions. I'll suggest an adjustment to the owner. Perhaps I'll make a feature suggestion to make event reminders a bit more granular, if possible. HNY, Howard

[Mod Note: Event reminders are already quite "granular", and can be set up to occur weeks, days, hours, or minutes prior to the event.]

On Thu, Dec 26, 2019 at 09:42 AM, arlette.arthur2013 wrote:

Even if Mark Fletcher is on vacation, is Groups.io left without support? Isn.t there anyone else to feel his place till he gets back?

We have no way of knowing that. I do know that he's only responding to support requests from owners of Premium groups at this time. If you have no existing group, or your group is on the Basic plan, you probably won't receive any response.


Bruce

On Thu, Dec 26, 2019 at 08:42 AM, arlette.arthur2013 wrote:

I only want my owngroups back

There have been several groups that have been removed due to ToS (copyright) violations.? If it's one of those groups, they're gone.

Duane
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On Thu, Dec 26, 2019 at 09:42 AM, Howard Waxman, WZ4K wrote:

I always receive an event reminder 1 day late - apparently due to my Digested email setting for that group.

Undoubtedly.

Is there a way to break out Calendar Event reminders so they are received timely v. other messages that would be received only in the daily digest? This is having a measurable effect on event participation and being able to break out calendar event reminders would help this issue.

Not that I'm aware of. I suggest scheduling the reminder for the day before, instead of the day of, the event.

Bruce

I always receive an event reminder 1 day late - apparently due to my Digested email setting for that group. Is there a way to break out Calendar Event reminders so they are received timely v. other messages that would be received only in the daily digest? This is having a measurable effect on event participation and being able to break out calendar event reminders would help this issue. Perhaps there is a setting the event/calendar owner can set for events already to override Subscription? Digested.Daily messages? Do Special Notices override Digested/Daily summary Settings? Thanks for your support, Howard