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Re: Owner really messed up and got dropped #changeemail

 

David -- Please read the following very closely and don't do anything until you understand it.

It's my understanding that you have a "gmail.net account" that owns the group. You want to change that to gmail.com, thereby rectifying the problem. To this point, the gmail.net account is not confirmed. Right? I hope so.

I just Direct Added your gmail.net account to my group. I could not change that to gmail.com because you already have that address registered with groups.io. So I deleted the subscription. However, this action should have removed your "not confirmed" status. Check it and see.

Now...do you have a password set up for this account? If so, you should be able to log in. However, you will NOT be able to change the email address to gmail.com. You'll have to log in separately using your gmail.com address, go to the page at?/account?and click the red "delete my account" button. At that point you should be able to log back in with gmail.net and change it to gmail.com at your leisure.

If you don't have a password, I may be able to do this for you, after adding you back again. But you'll still have to get rid of the existing gmail.com account first. I cannot do an account merge for you.

Frankly, there's part of me that is hoping I cannot help you. If a group owner is capable of changing the email address associated with the account of another group owner, that strikes me as something of a bug. We'll see how it goes.

Bruce


Re: Owner really messed up and got dropped #changeemail

 

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David,

All I know is if I try to enter, I get the message I am not confirmed yet so cannot sign in even to just

Yes I know, no group access.

But what about your account? You didn't show that part of the screen:
Sceenshot of
          the Account Menu

Shal


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Re: Owner really messed up and got dropped #changeemail

 

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> So the question is if an address is confirmed in one group, will it
> confirm on a second group at the same time?

Yes. Confirmation, like bouncing, is a property of the account (email address), not a specific group subscription.
And I am working with Bruce right now on that.

> And I should have the password for the errant address. ?I had to enter
> that in when I did the change.

Then I'm surprised that you were blocked from accessing your Account page when you attempted to log in to the errant address.

All I know is if I try to enter, I get the message I am not confirmed yet so cannot sign in even to just
Clicking on send another confirmation email does no good since there is no such email.

You should be blocked from group access under that scenario, but not from accessing your Account pages. Had you been able to, you could have corrected the address yourself without having to confirm the errant address.


If you eventually get in touch with support that's one of the things I'd like you to ask about: 1) why the address change took effect without confirmation, and 2) why you couldn't access the account page after it took effect.

Guess I have to wait until at least after January 6th to do that, but will ask.



Re: Using Export Group Data button

 

Carole,

If I use the export group data button, is the result that a
downloadable zip file is created but the messages stay put in
Groups.io?
Correct.

The zip file has a copy of all of the content, not just messages, and nothing is altered in the group itself. That is, everything stays put.

The intent is that you can periodically ask for an export, and tuck those zip files away as backups in case Groups.io should unexpectedly go offline. Or in case you and/or your group are removed from the service for whatever reason (you or another owner deletes it, or support removes it).

Then you always have a (somewhat recent) copy of your data to move to your group's next home.

Shal


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Using Export Group Data button

 

Hi
As new first time group manager, I got through the Yahoo transfer. Then I was asked today if we had our own back up copy of the 15 years of messages residing with one or more of our moderators given what happened with Yahoo.
If I use the export group data button, is the result that a downloadable zip file is created but the messages stay put in Groups.io?? And do so until you delete them or the whole account?
I could not find this in the FAQ or Wiki and don't want to vaporize anything now its been moved.

Also Groups.io is such an improvement over Yahoo!. Big thank you for all you did to make it possible
Carole


Re: Owner really messed up and got dropped #changeemail

 

David,

So the question is if an address is confirmed in one group, will it
confirm on a second group at the same time?
Yes. Confirmation, like bouncing, is a property of the account (email address), not a specific group subscription.

And I should have the password for the errant address. I had to enter
that in when I did the change.
Then I'm surprised that you were blocked from accessing your Account page when you attempted to log in to the errant address.

You should be blocked from group access under that scenario, but not from accessing your Account pages. Had you been able to, you could have corrected the address yourself without having to confirm the errant address.

If you eventually get in touch with support that's one of the things I'd like you to ask about: 1) why the address change took effect without confirmation, and 2) why you couldn't access the account page after it took effect.

Shal


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Re: Owner really messed up and got dropped #changeemail

 

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So the question is if an address is confirmed in one group, will it confirm on a second group at the same time? ?

And I should have the password for the errant address. ?I had to enter that in when I did the change. ?

And yes I am the sole owner of my group (stupid I know) but did have myself in as owner twice with two different addresses. ?However I changed the second address at the same time (not smart). ?What I did was put the wrong extension by switching them. ?

So ? ?bogus address ? ? ? ? ? ?vs. ? ? ? ? ? ? real address ? ? ? ? ? ? are: ?
?djedgar@... ?? ? ? ? ? ? ? ? ? ? djedgar@...

I just did this when I was tired and totally goofed up by switching the extensions. ?There is no such thing as nor

And if Support cannot get to me until January sometime, the no problem. ?Nobody is urgently using to join our club group and there are no urgent matters at hand. ?We can float for awhile without owner.

However if someone with a premium group wanted to test the theory of confirming on one group confirms on a second group, I welcome the test. ?Let me join your group with either of the two bogus addresses above and then confirm it. ?I will then check my group and see if it confirmed as well. ?I can then be dropped from the premium group and I can then get in and fix my mistakes on my group if it does confirm. ?Not pushing for anyone to do this if they are uncomfortable with it. ?But if you do, then please let me know so I can check my group to see it the confirmation took place. ?I will then let you know so I can be dropped from your group. ?And I will report back to GMF at to the results.

David


Re: Special Notices. What constitutes a special notice and how does a moderator create one?

 

On Fri, Dec 13, 2019 at 04:41 PM, Eric Johnson wrote:
?I was looking at the subscription tool and discovered the "Special Notices only" mode. It dawns on me that this may be the ideal mode for me to be in in that I wouldn't interfere with or even be privy to Board actions. So, I've scanned the Wiki on this and there is very little said.

For instance, how would the real owner send or designate a message as special? Would any other members of the group see it? Etc
Special notices are only sent by owners and moderators.

Special notices go to all members of the group, except those that are "no mail".?
Some subscribe as "special notice only" because they would prefer not to get email. So do it sparingly.
(I don't like "no mail" because there is no way for the owner to contact all members.
I have disallowed it on groups I set up. However some disagree.)

About online help for this - not much in the wiki, but there is this in the official Help:
Special notices:?If a hashtag is set to Special, all messages tagged with it, including the original message in the topic and all replies, will be sent as Special Notices. Note: hashtags set to Special cannot be muted. Also, only moderators and owners can send Special Notices. If a normal subscriber replies, their message will be sent as a normal message.
And in the section one subscriptions;

Special Notices Only?sends only those messages which a moderator has designated as a Special Notice.

So you can attach the tag if you are doing it by email, or the way I have done it, on the group site by ticking the Special Notice box above the message box.

/static/help

Frances
?
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Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Re: Owner really messed up and got dropped #changeemail

 

On Fri, Dec 13, 2019 at 06:21 PM, Dave Rypma wrote:
Once he's confirmed by an owner of a premium group, that same owner can change the email address to whatever is necessary.
Ah. I forgot about that. Maybe that will work!

Bruce


Re: Owner really messed up and got dropped #changeemail

 

Once he's confirmed by an owner of a premium group, that same owner can change the email address to whatever is necessary.

Dave.


On Fri, Dec 13, 2019 at 04:04 PM, Bruce Bowman wrote:
On Fri, Dec 13, 2019 at 03:47 PM, D&J Edgar wrote:
That does not make sense to me but if it does, then I will try it. ?To be specific, I would ask to join a Premium Group with the errant email address (of which I would never get a confirmation email to) and then owner of that group would backdoor confirm me and thus I would be confirmed in my owned group at the same time.
David -- It doesn't make a whole lot of sense to me either, but you're correct...a "bad" email address (e.g.: one incapable of receiving messages) can still be confirmed by having a Premium group owner Direct Add that address to his list of subscribers.

To refresh, my situation is where I, the sole owner of a regular group, tried to change my address and goofed typing it in. ?I am now listed as NC because the confirmation email never came to me since it is a bogus address with the wrong extension. ?And I am unable to get into my group to make any correction since I am NC.?
Confirmation may not help you with this, as you have to log in to change it. If the bad address can't receive an email and you have no password set up you're still going to find yourself stuck.

Bruce


Re: Quoted post position

 

On Fri, Dec 13, 2019 at 08:02 PM, Bruce Bowman wrote:

On Fri, Dec 13, 2019 at 01:49 PM, Bill Mosca wrote:


The Yahoo groups put the quoted post at the bottom of the reply.
No it doesn't. Click the icon to quote the whole previous message and then do what you want.
You may have to instruct your members..

Is there
a setting in GIO, either for group or subscription, as to the placement of
the quote (before or after the reply)?
Bill -- This has been discussed at length here in GMF and in beta, and
everyone seems to have their own opinion of what is "correct." The default
behavior of the online message editor is no quoting at all, leaving it up to
the individual. Personally, I like this approach...the incessant
bottom-quoting of each successive message in Yahoo could get pretty
ridiculous, especially for those who receive digests.
That's why *in digests* the autotrim removes EVERYTHING under the last unindented line.
I myself would prefer to have it in individual messages too, like is optional in googlegroups.

groetjes, Ronaldo


Re: "CHANGE: We are no longer accepting new Yahoo Group transfer requests"?

 

Cindy,

I have been promoted from moderator to owner but I don't see how to
send out an admin message or special notice message so that those who
are set to special notices only will get my message.
That functionality (New Topic) has already been removed from Y!Groups' web pages. If you are willing to do a bit of trickery it is possible to send a Special Notice by email - it requires access to an email user interface that lets you insert custom header fields (like Thunderbird).

It will just go out under my account....
Yup.

will the fact that now I'm an owner it will go to everyone?
Nope.

Those on Special Notices and No Email will not get your message. At this point I'm not sure what the point is in either of those settings, as shortly email will be all there is.

I don't want to tell you you should go switch all the members to Individual Emails (that could be lot of work) but any member who isn't set that way going forward is probably not going to be able to participate in the group.

And do you know what will happen to people who have their
subscriptions set to daily digests since digests are going away?
Yahoo hasn't said.

I think the safest assumption is that nothing will happen - they'll just stop getting digests. I'd be mildly surprised if Yahoo went to the effort of changing their setting automatically, or changing the code to ignore their setting.

Shal


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Re: Wiki Text Formatting

 

Thanks, Bruce, we were just trying to suggest another option for OP Art Kocsis,
unsure if it would work on the GIO platform.
Another way around the difficulty of posting properly arranged tabular material
would be to lay it out as you like in whatever font in a word processor, take a
screen shot of that, save it as a .jpg or .gif or .png or whatever in your graphics
programme, and add that image to the post. The drawback of course is that
the text in the table would no longer be searchable.


Re: Avoiding Approval of Every Message

 

On 12-13-2019 03:40, Chris Jones via Groups.Io wrote:
On Fri, Dec 13, 2019 at 04:49 AM, Art Kocsis wrote:
>This is the way all groups should be.
IMHO there is no one-size-fits-all formula; it is for individual group owners to determine what works best for them and their group(s).

You're right, of course. I did not word that very well. What I should have written:
This is the way all groups should be able to choose to be.

With my GIO subgroups, I do have that choice. For the parent group, I do not.


PS: I don't know where on the globe you reside; I am in the UK where moderation delays on this group can be quite long because all the mods are on the other side of the Atlantic with a 6 - 8 hour time difference. One can get used to it quite easily...

Yes, humans can habituate to all kinds of unpleasant stuff but if you had your choice, would you?

Art


Re: re pending member

 

Win,

However I thought that they were not members until approved.
They aren't.

The notice is confusing, and so is the process, a bit. There isn't a specific command to rescind my +subscribe request, so one uses the +unsubscribe feature to do that. It works out that way, as in the end you're not subscribed to the group; whether a mod approved you before you rescinded your request or not.

That is, whether it rescinds your request or actually unsubscribes you is only a matter of timing (a race between you and the mod who might have approved you).

Shal


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Re: support

 

23157 is good, better access and response when members/owners whoever need help.

I realize you and Duane and shal can answer questions, but when owners have problems they sometimes need support, to fix them or tell them how to fix them.
i've seen a few posts sayinig they've emailed with no response.? Suggestions have been made here by mods that posters email support. as used to happen on yahoo manager groups.? When we had support.

Terri


Re: Owner really messed up and got dropped #changeemail

 

I did read the entire thread.? I thought he had another owner, sorry about that.? One thing we were all taught when neo hit was to have at least 2 onwers, and lots of us made ourselves owners under different email addys.

Terri


Re: support

Eric Johnson
 

>>BTW, He'll be on vacation starting tomorrow, until Jan 6, per his post in beta.<<

. . . and well deserved. clap, clap,clap, clap, clap,clap, clap, clap,clap, clap, clap,clap


Re: Owner really messed up and got dropped #changeemail

 

On Fri, Dec 13, 2019 at 04:50 PM, T Golding wrote:
I know this is a really stupid question because it's too simple, but why can't he just join under a totally different email...
He has already done this. Read the entire thread:??/g/GroupManagersForum/topic/67932959

...be promoted to owner under that email, invite his old email that he messed up, make that owner, and be done???
As the sole owner, there is no one else to promote him.

Bruce


Re: Dreaded REPLY TO request for understanding

 

In one of my Ygroups we actually sent out a monthly message with a proven technique for responding to an email message, snipping the message, changing the "to" line, and other matters.?

These were sent out automatically on the first (or, as time went on, within a week of the first.....usually).

Sandy

At 04:28 PM 12/13/2019, you wrote:

I do that all the time Sandy, I did it on YG and I do it here.? It's way simpler than going through the opening another window, scrolling through the message in the other window.? Works great.

Terri

[Mod Note: This appears to be in reference to /g/GroupManagersForum/message/26076]